AutoNation Chevrolet Laurel

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At AutoNation Chevrolet Laurel, we believe in providing premium customer
service for the life of your vehicle. Shop online and reserve a vehicle for up to
48 hours with AutoNation Express. Plus, every pre-owned vehicle we sell has
a 5-day return policy. Just another way we make car buying easy.

500 Washington Blvd
Laurel, MD 20707

Sales: (866) 203-6425

Service: (866) 203-6425

Today 8:30 AM - 9:00 PM
(Closed Now)
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All reviewers have been verified to have contacted this dealer – Learn More
Jan 10, 2018
Very helpful with my questions.
Is this review helpful? Yes | No
Dec 11, 2017
was in the market for a car about a month saw this car, called spoke to Keith. He said come out you'll love this car I did and I do love ❤️ it. Got it and am very pleased with the car and the service as well
Is this review helpful? Yes | No
Nov 16, 2017
I did not end up purchasing a vehicle, but someone did contact me very quickly, was intelligent, very friendly and helpful. Even the GM followed up with me to ensure that my needs were being taken care of.
Is this review helpful? Yes | No
Oct 22, 2017
GuruZ44TJ
Good
Is this review helpful? Yes | No
Oct 13, 2017
I Went for test drive this car and they seemed very reluctant to let me test drive it! I absolutely didn’t like their attitude! Test drive is first and foremost right of every customer! Let’s not talk about their over priced cars!
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chevrolet Laurel:

Thank you, Amir, for reaching out to us. Your opinion plays an integral part in our customer service. If you'd like, please contact our General Manager at (301) 725-2700. We'd appreciate the chance to make your experience a positive one.
Oct 11, 2017
Awful..I set an appointment and held the car I was interested in, spoke to the salesman several times confirming the day and time. I even called as I was in route to the dealership. Just to be told the car had been sold earlier that morning. Unbelievable! I will never deal with them again.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from AutoNation Chevrolet Laurel:

Hi Bill, we appreciate you taking the time to respond. The staff at AutoNation Chevrolet Laurel take our reviews very seriously. Our General Manager would like to help turn your lackluster experience around. If you're willing, please contact our GM at (301) 725-2700 to discuss what we can do to help.
Sep 27, 2017
Guru92LHJ
Great people!
Is this review helpful? Yes | No
Aug 24, 2017
GuruDT53L
Purchased
Is this review helpful? Yes | No
Aug 7, 2017
It was a professional and friendly experience. We were 3+ hours away and they were very accommodating. A lot of emails with Cindy; she answered all my questions and got all info I requested in a timely manner.
Is this review helpful? Yes | No
Jun 24, 2017
I was pleased with overall service.
Is this review helpful? Yes | No
Apr 27, 2017
Great salesman with Richard. If you ever go in and buy a car ask for him. He is very nice and very helpful. Great guy
2 of 2 people found this review helpful.
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Feb 13, 2017
It was the most pleasant experience in the dealership I ever had!
1 of 1 people found this review helpful.
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Jan 12, 2017
I had a simple and easy process.... Best Buy experience
1 of 1 people found this review helpful.
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Dec 7, 2016
balzano4
Very simple process, my sales person, Cindy Shaughnessy, was awesome to work with. I live over an hour away but will definitely call her for my next purchase
1 of 1 people found this review helpful.
Is this helpful? Yes | No
Nov 26, 2016
Very communicative, a lot of information about vehicle, easy process, flexible.
Is this review helpful? Yes | No
Nov 10, 2016
Richard was great, but when it came to the finance manager. He was rude and disrespectful. Even though I wasn't qualified for that particular vehicle he still could tries to put me in something that suited my situation. I'm a disabled veteran and need transportation, but that didn't matter to him. Thank you for your time.
6 of 6 people found this review helpful.
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Sep 23, 2016
Mr. Harris was very pleasant man. I would consider going there again because of him.
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Aug 28, 2016
They responded quickly
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Aug 15, 2016
Dealer was attentive and kind. This was not the vehicle for me.
Is this review helpful? Yes | No
Aug 12, 2016
Raw1894
Fast response... Went to see vehicle... Dealer sales rep would not negotiate any figures... Look at more sites before choosing a dealer that doesn't deal....
4 of 4 people found this review helpful.
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Aug 9, 2016
Professional.
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Jul 15, 2016
Really friendly and helpful salesman, got me the car I needed not wanted. Will buy from them in the future.
1 of 1 people found this review helpful.
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Jul 14, 2016
The Online Sales Rep, Cindy, Has Been OUTSTANDING!! She was quick about getting back to me, and EXTREMELY adamant about making sure i have all the information needed, about the expedition I inquired about. I expect to get somethong done tomorrow. I would recommend her and her dealership to others.
Is this review helpful? Yes | No
May 11, 2016
No pressure environment. Sales people are not on commission. Very eager to work with you. (No price haggling, but will do work on car if you find things.)
Is this review helpful? Yes | No
May 6, 2016
This dealer is Great! With a no pressure purchase. Only thing wrong is, NON-NEGOTIABLE PRICE. What is up with that anyway. Other than that good experience and great customer service.
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Apr 29, 2016
Dealership was ok did not want to discount truck price only by 600.00 usd then with tax title tags over 38064.65 though it would be lower for a 2015 almost 2 years old truck before the 17 come out to open up the dealership for room
2 of 2 people found this review helpful.
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Apr 11, 2016
The dealer was set on the price of the car.
1 of 1 people found this review helpful.
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Apr 5, 2016
He was very kind and responded quickly .
Is this review helpful? Yes | No
Jan 19, 2016
Great customer service!
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Read 12 old reviews
Aug 5, 2015
Car was listed with you a thousand less than the dealer had it listed. We didn't buy because we could agree upon a price closer to the elistedprice
Is this review helpful? Yes | No
Jul 22, 2015
Ok salesman very helpful but didn't buy
1 of 1 people found this review helpful.
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Feb 28, 2015
I visited two other dealerships before I landed at AutoNation. The customer experience I got was unrivaled. The sales lady, Cindy Shaughnessy, was highly professional and gave me an exceptional Service! I urge everyone who's looking for a car to try this dealership and find out for themselves the degree of professionalism, efficiency, transparency and respect these guys have for their customers. ..
Is this review helpful? Yes | No
Jan 23, 2015
Gave me new perspective on buying a car, raised the bar!
Is this review helpful? Yes | No
Jan 20, 2015
RQuash
The experience was great! The salesperson was courteous, and the entire staff made me feel good about the deal I wanted and agreed to. AutoNation rates high.
Is this review helpful? Yes | No
Nov 27, 2014
Dealer contacted me. I wanted a car with more options.
Is this review helpful? Yes | No
Jun 2, 2014
Great.. I found the car I wanted
Is this review helpful? Yes | No
Jan 24, 2014
Cindy was great she kept in contact with me about the 03 vette and called me to let me know the car was sold. thank you Cindy
Is this review helpful? Yes | No
Nov 1, 2013
They displayed a truck above KBB and NADA values and would not come down in price. Vehicle had several mechanical as well as physical defects including evidence of an accident, but they kept saying "but it passed state inspection." This is not one I would return to.
Is this review helpful? Yes | No
Apr 9, 2013
Dealer was top rate! We worked a competitive deal, they were professional and Dwayne was responsive through the entire process. Even after the sale, they have been responsive and good to work with. I'd highlly recommend them.
Is this review helpful? Yes | No
Jul 31, 2012
Richard Harris is an amazing salesman. He got me the car i wanted at the price i needed. I will be buying ALL future cars from Fox
Is this review helpful? Yes | No
Jan 3, 2012
I spoke with a lady sales person. There was good effort to communicate on the car in question. However I thought there could have a greater effort to make a sale if not with this car perhaps with another.
Is this review helpful? Yes | No

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