Jerry's Chevrolet

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1940 E Joppa Rd
Parkville, MD 21234

Sales: (443) 219-3859

Service: (443) 219-0132

Today 7:30 AM - 9:00 PM
(Closed Now)
Show business hours
All reviewers have been verified to have contacted this dealer – Learn More
Jan 27, 2018
Experience was pretty insulting and a wasted trip. The price at dealership was $2000 more than advertised on net. Was told " that's the price" with no explaination and from that point on ignored. Will never deal with Jerry's Chevrolet!!
1 of 1 people found this review helpful.
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Response from current dealership owner:
Don, I would like to personally apologize for the dissatisfaction you experienced with our sales department. I can assure you that the negative details you've mentioned do not reflect our typical business practices nor do they live up to our professional standards. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience at 443-219-3825. Steve Knolle | Used Car Director
Jan 17, 2018
Courageandfreedom
They took a week to contact and do not respond to emails that they send you. Confusing?
2 of 2 people found this review helpful.
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Response from current dealership owner:
We are concerned about this review and want to do what we can to find a resolution. We hope to earn the opportunity to better serve you in the future and earn your satisfaction. Sincerely, Walt McDonald | General Manager

Nov 11, 2017
Thank you
0 of 1 people found this review helpful.
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Oct 7, 2017
I did not have a satisfactory experience dealing with Jerrys Chevrolet, Parkville. I had an appt to view this vehicle and I specifically requested to be contacted if anything changed. When I arrived, I was told that the vehicle would be brought around. Then the salesman showed up and informed me that the vehicle had been sold the day before. I was not informed of this sale, even though I requested to be contacted. Although I was told that the dealership would work with me to get a similar deal with a similar vehicle, I was not interested. I started receiving phone calls from the dealer on a daily basis, even though I told them I wasn't interested. Very poor customer service. I would not recommend this dealership. The phone calls are almost to the point of harassment.
7 of 7 people found this review helpful.
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Sep 29, 2017
Purchased Vehicle. Allowed me to take van to my mechanic prior to purchasing...good thing. Did not address concerns satisfactorily. Rushed to close with many loose ends. Final delivery took over 3 hours...saw too many people...hard sell on extended warranties, upgrades, added services and undercoating. Paid cash, tried to charge me for financing set up. Many hidden fees questionable. Told me price was negotiable if they had minimal out of pocket expenses before delivery. Told me to take problems to Dodge dealer to get fixed under warranty. I agreed....wouldnt reduce price after I agreed to get repairs at Dealer. Spoke very loud to embarrass me ... very unprofessional. Hope my 30 day warranty and 2000 mile bumper to bumper warranty makes things right. Fingers crossed. Almost 2 weeks later...been back 3 more times to address repair issues agreed upon prior to purchasing. They tell me items were addressed...and they weren't. Was told needed moulding was ordered and missing and spare key was ordered. They werent. Still waiting. Transmission was promised to be looked at...been back twice to address ... both times told it was fixed...it wasn't. Finally went to a Dodge Dealership. Told me...noone touched my trans. They fixed issue, also updated my computer. As of today, I'm still waiting to finalize my deal. Will never return to Jerry's or recommend them to anyone once this deal is completed. I will update this when my 30 days are up.
3 of 3 people found this review helpful.
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Sep 21, 2017
kardrew
Working with salesperson Lamont was great he was very knowledgeable . However Jerrys are a bait and switch. I went there for this vehicle for the price listed on CarGurus and on Jerrys own website. But when you sat down to sort out the price they claim that the price listed on Jerrys own website was incorrect so they couldn't sell for the price listed but was $2000 more. I stormed out of there. It seems from other reviews that this is a pattern with them.
7 of 7 people found this review helpful.
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Apr 16, 2017
Coach24
Outstanding Jerry is the guy to see. He a man of his word and he kept me happy. Go get a car from there!
1 of 4 people found this review helpful.
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Feb 13, 2017
Very friendly and responsive to calls and emails.
1 of 2 people found this review helpful.
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Jan 31, 2017
prompt response and friendly
1 of 2 people found this review helpful.
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Jan 7, 2017
There ad had little information so I asked for a price , what interior and exterior colors and a lot more details on the 1990 Corvette stock number 700011A,they sent me no new information but sent a price for a 2017 Corvette. I sent an email on Saturday 1/7/2017 inquiring about the 1990 Corvette stock number 700011A and right away they wanted to know if I had a trade in vehicle and I said that's not the question I asked you than they wanted to get more contact information so someone else could talk to me... they did not get it !!! This is a bait and switch dealer Jerry's Chevrolet.
8 of 9 people found this review helpful.
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Dec 28, 2016
Very good staff and value. They made sure to cover every base and assure my satisfaction.
1 of 3 people found this review helpful.
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Oct 30, 2016
Bought the car
2 of 5 people found this review helpful.
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May 12, 2016
Dealer advertises one price, than after I inquired about the car, the price mysteriously goes up 10,000 the day after. Sales says glitch in their system. Don't waste your time with this dealership.
9 of 10 people found this review helpful.
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Apr 26, 2016
They quoted a price over $6,000 more than the advertised price.
8 of 9 people found this review helpful.
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Read 6 old reviews
Nov 15, 2015
They did have truck for show but when I made an offer and was waiting to hear instead of lowering the asking price they raised it by 3000.00 ! It shows why they rate so low the real asking price was 25,000
7 of 8 people found this review helpful.
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Oct 7, 2015
Willing to help
1 of 3 people found this review helpful.
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Sep 22, 2015
I was very unhappy with the customer service. They did not show any attention to detail where the car was concern or the customer. They have a lot of work to do.
3 of 3 people found this review helpful.
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Dec 14, 2014
Car was more expensive when I got there. The dealer told me their online ads got hacked. Wow, that's a new one. Guess they thought I would be stupid enough to believe that.
3 of 3 people found this review helpful.
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Nov 28, 2013
The salesman was not even willing to discuss the price.
2 of 2 people found this review helpful.
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Dec 21, 2012
goehler
Not a good experience, not impressed with the car I drove, they were pushy trying to get me to purchase. Actually had a great deal they were going to give me, but I did not want the truck, they kept pushing. I had to demand my keys back on my own vehicle
2 of 2 people found this review helpful.
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