Acura of Chattanooga

2131 Chapman Rd
Chattanooga, TN 37421

Sales: (423) 616-1001

Service: (423) 855-5454

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2014 Ford F-150 SVT Raptor SuperCrew 4WD Used Cars in Chattanooga, TN 37421

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2016 Acura MDX FWD with Advance Package Used Cars in Chattanooga, TN 37421

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CarGurus IMV of $42,355

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Location: Chattanooga, TN 37421

Certified Pre-Owned: Yes Transmission: Automatic Color: Graphite Luster Metallic Description: Used 2016 Acura MDX FWD with Advance Package for sale - $39,214, 22,814 miles with Bluetooth, Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System, Alloy Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Dec 8, 2017
Guru9BTQ4
Great
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you Peggy  We appreciate the comment and please let us know if we may be of assistance in the future.
Sincerely,  
  Bill Stout Dealer/Operator Acura of Chattanooga
Nov 29, 2017
lcasteel
They were very attentive to me and were willing to work with me however they needed to make my experience with them successful. The entire staff was very helpful!
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you and please let us know if we may assist in any way going forward
  Sincerely,
Bill Stout Dealer/Operator Acura of Chattanooga
Nov 1, 2017
afterfive
Good dealer. Sales mgr knows his stuff but trainee salesman needs more polish. overall a good experience.
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for your comments as well as your time visiting our dealership. We are continuously striving to improve all aspects of sales and service .Please let us know if we may assist you in any way in the future.
   Sincerely,
Bill Stout Dealer/Operator Acura of Chattanooga
Aug 15, 2017
great but still looking
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Please keep us in mind going forward. We appreciate your consideration

  Sincerely ,
  Bill Stout Dealer/Operator Acura of Chattanooga
Jul 31, 2017
Guru93CST
Dealer was very helpful.
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you very much for your comments concerning Acura of Chattanooga

Bill Stout Dealer/Operator Acura of Chattanooga
Jul 18, 2017
Returned call,quality salesman with nice manners and answered all my questions
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Hi Pam,
  Thank you, and  please let us know if we may assist in any way going forward.

    Sincerely,
   Bill Stout Dealer/Operator Acura of Chattanooga
Jul 14, 2017
Great experience
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Dianne,
   Thank you for your comments concerning your experience at Acura of Chattanooga.
We appreciate your consideration in the future.
      Sincerely,
   Bill Stout Owner/Operator Acura of Chattanooga
Jul 5, 2017
Miguel contacted me and was more than accommodating in answering all my questions and providing long distance details. We visited the delearship for a test drive and were treated excellently by the both the sales rep and manager. The car actually sold before I made a decision, but Miguel is still offering to send me similar cars that may come in.
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Kellee,
      I am sorry to hear that the car you were interested in sold before you had time to make your decision. Thank you for allowing us to continue to send other vehicles that you may have an interest in.I hope we find something that fits your needs in the near future. We appreciate your consideration going forward.

     Sincerely ,
  Bill Stout
Owner/Operator Acura of Chattanooga
Apr 14, 2017
could not agree price. shame as the car was exactly what I want. Sales staff were helpful but mgt held out on pricing
3 of 3 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

Jkohn,
   I am sorry to hear that we were not able to meet your pricing target. We do make every attempt to be as competitive as possible . We take great pride in selling fully reconditioned pre-owned cars, and sometimes all things are not equal. Please know how much we appreciate the opportunity and hope you will consider us in the future for any automotive needs.

   Sincerely, Bill Stout Dealer /Operator Acura of Chattanooga
Mar 9, 2017
Talked bad about my trade in, talked to me like I didn't know anything, truck was price 6k higher then the same truck that was 2 years newer right up the road, and would not negotiate.
1 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

Rob,
  Please call me at your convenience to discuss. I am very sorry that you were not satisfied with your visit and would love to speak with you directly and try to help.
      Sincerely,
  Bill Stout Acura of Chattanooga  wk 423-855-5454 cell 678-776-5373
Jan 26, 2017
Great
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Hugh,  Thank you for the kind words concerning your experience with Acura of Chattanooga . Please let us know if we may be of any assistance going forward.
  Bill Stout Acura of Chattanooga
Nov 24, 2016
Prompt reply to E-Mail with answers to my question.
0 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for contacting Acura of Chattanooga . Please let us know if we be ever be of service in the future.  Sincerely Bill Stout  Dealer/ Operator Acura of Chattanooga
Aug 11, 2016
I had an exceptional experience buying a pre-owned car at Acura of Chattanooga. First, I have to give kudos to sales manager Al Hatcher. I found the car online, Al was responsive, offered to meet my terms which were all based on the fair internet pricing. I told him that I needed to be in and out quickly because of some home repair needs (I drive 90 miles there), and he had it all ready for me. Through the buying and review process, Al was extremely helpful and forward. I had a small concern about the car I was looking at, and Al went out of his way to fully and completely address these concerns. Car itself is superb. A "private jet" type of a car at the price of a normal family sedan (it was certified pre-owned). I worked with a sales gentleman named Mike Keaton who was absolutely great. Very friendly, cordial, and sincere (big guy). Really, really nice and helpful guy. At no times I ever felt there was some murky game or pushing. It was a fair, respectful, and extremely positive experience. This kind of treatment of the customer wants me to come back and do service there, send my family members there, etc. I am typically very selective of car shops because I like and know cars, and I like for the experience to be one of the mutual respect and fun, and not of an arm twisting or humiliation. I wish I could give this place six stars. I wish all the car dealerships are like this.
2 of 2 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for your kind words concerning your experience at Acura of Chattanooga .Please know it is greatly appreciated.
  Sincerely,
   Bill Stout Dealer/Operator Acura of Chattanooga
Jun 14, 2016
Very kind and Professional. Followed up wih me after a few days. Never pushy.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for your comments concerning Acura of Chattanooga . It is greatly appreciated !
   Sincerely,
  Bill Stout Dealer/Operator Acura of Chattanooga
Jun 12, 2016
Al Hatcher it's the most patient and humble sales person I have deal with. Thank you for very much.
1 of 1 people found this review helpful.
Is this helpful? Yes | No

Response from Acura of Chattanooga:

On behave of Al and everyone at Acura of Chattanooga , we thank you and please let us know if we may ever be of assistance in the future.
  Sincerely, Bill Stout Dealer/Operator  Acura of Chattanooga
Read 3 old reviews
Oct 31, 2015
Little slow on the response back to me. He said he was out for lunch and it was around lunch time that understandable.
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

We are committed to responding back in person within 10 minutes or less. I am sorry that we fell short in this instance but will improve going forward. Thank you for the feedback as it is invaluable to our goal of consistent continuous improvement.
  Sincerely,  Bill Stout Dealer/Operator Acura of Chattanooga   
Sep 28, 2014
2ronking
5
great
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for your comments and please let us know if we may ever be of assistance going forward.
  Sincerely,  Bill Stout Dealer/Operator Acura of Chattanooga
Feb 16, 2014
fast response
Is this review helpful? Yes | No

Response from Acura of Chattanooga:

Thank you for your comments and please let us know if we may ever be of assistance going forward.
  Sincerely,  Bill Stout Dealer/Operator Acura of Chattanooga

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