Yonkers Auto Gallery

To be honest the car was available and I told the lady I spoke with there “lets get the ball rolling” on this specific car I had a 2022 Cadillac CT5 premium Luxury to trade in so essentially I was downgrading to save money they sold the car on me after I made it abundantly clear I wanted the car. Instead they ask me to look at their inventory for another car when I had already specified my interest in the 2018 BMW 5series E Drive AWD it was the perfect price to help me reduce my debt while not sacrificing to much on a downgrade Cannot say I’ll be doing business with them OR CONSIDER them for business again YOUR INTEREST MEANS NOTHING THEY DIDNT EVEN PUT A HOLD ON THE CAR EVEN AFTER I TOLD THE LADY I WANTED IT

I’m gonna be honest with you don’t waste your time. They don’t get back to calls , on the listing they mention one owner once I receive the Carfax it’s three owners on the post no damage recorded to the car on the Carfax. Two damage reported very poor communication. They don’t call back. It looks like they don’t wanna make sales.

Very friendly and easy to work with. Plenty of communication and transparency for pricing.

Extremely nice people

Did not purchase but very good follow.

Responded asap

Never sent pictures when asked, would not do an out of state deal.

Communication and their rules are horrible...you can make an offer on a vehicle and you get a bizarre response back...idk how they do business...they make it impossible to buy the car...

What a scammers Javier said the it’s still available drove almost 3 hrs to find out it’s sold wich the add it’s still up for sale bunch of scammers don’t fell for this scammers as I did

Good

Car was already sold but they offered to help get another.

Excellent

Great

Good

The sale Ashley gave me an attitude when I gave my offer to the car. They have been lowered the priced multiple times, she laughed at the customer when they make an offer, no wonder they got 3 stars review.

Rude and unprofessional reps. They won’t listen to the customer and kept trying to speak over me

AWFUL. They tried adding 7k to the end of my deal without cause just a bunch of BS fees for their pockets. The young lady was nice but aside from her there all seemed slimy . .

Overall terrible experience. Initially reached out on a car that looked like a great deal - texted and called back and forth with them on & off for about 3 weeks, and finally got a sales associate on the phone. They wont do any deals out of state, and wont give you a sales price without going in - based off of the other reviews, it seems like their only tactic is a bait & switch, and tacking on addtl fees at the time of signing. Its a shame dealers like this are even allowed to sell cars - it makes the wading through never ending crappy dealership's even worse.

Jasmine is less than professional. She was rude and declined my call to be escalated plus told me call back later & refused me to hold told me didn’t fill out application and I could not do a transaction online nor from out of state I need to walk into the door to get a price !!! Fire her !!! Wow

This dealership is a scam! I drove from PA to see this car and it wasn’t what I expected . The brakes needed changing, you had to press all the way done to stop. The screen was broke and the carpet was worn. Really WORN! I saw the metal of the car! Then they charged you $3k extra for their inspections ! Why am I paying for them to have the car inspected ! A total scam!!

Called to purchase the car, and ask if the car can be bought out with Cash. They said it could be, I then drove about 2 hrs, I arrived, ASK AGAIN if the car could be bought out with cash. They said YES AGAIN, sat me down for an hr only to come back to say it couldn’t be bought cash… Smh don’t waste your time with this place …

Great experience

The representatives twice arranged for phone calls that never happened and did not address my direct questions

My experience with this dealership was courteous.

Good

I went there everyone was lovely except the guy who was assigned to help me. He’s so impersonal he’s talking at me instead of to me and constantly on his phone. Then when I asked for a test drive of the car I actually wanted he’s telling me I have to drive a similar car because the one I want is the show room car. And he’s acting like i dont know anything about Mercedes Benz cars by the was because I was driving and infinity. He’s saying it’s a step up for me , like I’m sorry what ? . Then when we were going for the test drive he’s telling me he thought we was gonna go and pick up my down payment and come back . To answer the question I was in the neighborhood and decided to pop by so I didn’t have the money on me, but how dear him to make that assumption lol. I told him I had an appointment and was killing time so I stop by to se the car in person. So I canceled the test drive because I’ve driven the 300 coupe AMG before so I left , and didn’t go back.

Went to checkout a grey 2024 bmw x5. The vehicle had damage to th3e purple 48v mild hybrid cable, the hood was miss-aligned, the engine cover was not secured as i lifted it right off the engine. They had no idea (9r at least said they didnt) what the history of this car was. Absolutely terrible.

Standard offering. Lots of confirmation outreach from dealer.

Excellent follow up

Horrific experience. Have 750+ credit score and ran 8 times before I even asked for best interest rate. Ruined my credit before even anything happened. 39 grand for a 25 grand car advertised overall. Says they are optional packages but added a mysterious 14 grand and would not change price when I asked despite them relying to reviews saying it was optional and that they ran credit if it was not the best. Mines 760. Total scam. Do not buy from here.

This people are a joke i don’t recommend people to go to this dealership i told them don’t run my credit only once time they ran it 10 times they don’t care about customers or credit