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Sullivan Auto Trading Inc.
About Us
For the last 30+ years, we’ve been priding ourselves on selling affordable and reliable, used cars, 4x4 trucks, SUVs, and commercial vehicles. We even offer the ability to obtain your credit score range for free, along with a car loan calculator and comprehensive protection plans. Plus, a 7-day exchange and 30-day price match guarantee for added peace of mind. It’s our way of showing our appreciation and gratitude. We look forward to serving you and see you soon!
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Today 9:00 AM - 7:00 PM (Closed now)
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95 S Gateway Dr
Fredericksburg, VA 22406
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Mar 12, 2026
It was a good deal, clean process, and a clean car. Friendly and eager service.
Feb 19, 2026
Laid back place, very nice staff, helpfully. Didn’t buy a car from them for other reasons but wish that I did
Jul 22, 2025
Responses were good very helpful
Jun 25, 2025
I offered them 22k on 18th of June, didn’t accept my offer, now this car in the market for less than what I offered.
Apr 7, 2025
Very nice to deal with. I would recommend them.
Oct 7, 2024
Honest
Eh. Manager automatically on defensive of concerns we raised. Basically stating, in a oh so polite way, it's 13 years old what do you expect, we checked the engine. Our issue was a possible frame issue from a possible accident that was not reported to car fax. I'm not really sure sure if it was because the concern was coming from a woman or not, but he did not even say, "let me have someone address this concern and get an answer for you so you feel comfortable making this purchase." Instead we got " we put about $1800 per vehicle checking them out." To what? To make sure it will pass inspection?
Dealer was fantastic. Replied within minutes of me emailing them. This was an out of state purchased. They were in touch with me the whole time. If I had any questions they always responded in a timely manner. Zoya was great from the beginning. And Patrick from the finance dept was very diligent. Can't say enough good things about Sullivan's.
Jul 13, 2024
Every Thing Was Great Received A Prompt Response, with Follow Up On Monday AM. ASKED IS THE UNIT STILL AVAILABLE On Their Call To ME.
Drove 130 Plus Miles Get to the location car still there! Given Keys To Car Sitting In Drivers Seat Car Running! TOLD IT WAS PRE SOLD! AND I COULD NOT BUY IT! So You Can Read This And Draw You Conclusions! I Had A 130 Mile Drive Home Through Some Of The Worst Traffic In The Nation To Think About It….
Jul 12, 2024
Nice group of people, especially the ladies, they’re really sweet
Apr 15, 2024
Very pleasant, but I found a deal within driving distance of my location, but I had complete faith in their description of teh car and teh deal.
Apr 12, 2024
Sent over pictures and information.
Show older dealer reviews 203
Jan 10, 2024
Very helpful and honest.
Oct 16, 2023
I have several emails and a personal call
Aug 26, 2023
Shannon and will were amazing and very responsive to all my questions. This was the best experience I have ever had buying a car and will be recommending them to anyone who I know is trying to buy a car.
Jun 8, 2023
Bought my truck from them. They are just wonderful to work with. Very
accommodating. I love my truck. Words can not describe how great
they are. Best dealership I ever worked with by far!!!
From one very very happy customer
Feb 16, 2023
Great communication.
This was the BEST car buying experience I have ever had and I
have purchased multiple vehicles from various dealerships.
William made the buying experience very personable and
effortless. He was patient and answered any questions I had about
the car. Once I decided to buy the car, he walked me through
every step of the process from financing to delivery of the vehicle
to my door. From start to finish, this was one of the the most
pleasant purchasing experience I have had in my lifetime. I
definitely recommend Sullivan Auto Trading to anyone looking to
purchase a vehicle. They made me feel like family!
Dealer responded immediately, and I purchased a vehicle from them. Not the initial vehicle I inquired about. Dealer was professional, amazing, and very willing to negotiate. Excellent customer service…it was like the good old days again, when people had respect for each other. Search their reviews on Google, they’re an amazing dealership!!
Jul 22, 2021
Sullivan auto trading Inc has truly mastered buying a car a joyful experience. Everything from knowing where the car came from thru financing and signing the papers was made known to me so that there was nothing hidden. Scott which was my point person or salesman is a veteran at this game. He guided me thru the whole process without any hiccups and I purchased my 2012 Ford expedition with only 18,000 miles on it unheard of. Thanks to then I finally have a vehicle my family is proud to ride in. Thank you all!
Jun 11, 2021
Outstanding service. Got the vehicle in great shape and communications were excellent. They even set up
the financing with my credit union.
May 1, 2021
Excellent service. Even though I decided not to buy right now they were very kind and helpful.
Feb 24, 2020
Excellent feedback.
Quick. Easy. Honest.
Probably the three least used words for describing a used car dealer. Yet, Sullivan Auto Trading was
exactly that. Their dealership was bright, clean, and modern. Their staff knew their stuff, and most
importantly they were sensitive to my needs and situation and got me the deal that was right for me. I
was in and out in an hour with my new Abarth!
I couldn't recommend them more.
Very prompt with reaching out to me. Made me a good deal if it was
all it was said to be. I was unable to get there to look at it. I was
hospitalized for a week. It sold and I believe it will make the buyer a
good vehicle. Thanks for your trying to get me in the truck just wasn’t
meant to be. I would deal with this dealership again. Very pleased with
there professionalism.
Nov 14, 2019
I had a great experience at Sullivan Auto Trading. The staff was friendly and
professional. They had the car I inquired about. I drove it, liked it, gave me
a fair price for my trade in and the financing process was smooth and
relatively quick. They even touched up a few scratches, gave me the touch
up paint and replaced a side panel that was broken. I was in and out in only
a few hours with the car I wanted. I would definitely recommend their
service.
Nov 12, 2019
This place is amazing, I WILL buy from them again! Scott provided excellent customer service and I got a great deal on a used Jeep! I am thankful in knowing that I went to the right place to make this purchase.
Nov 6, 2019
Great people to deal with. Strong up front about everything. Treated us very good
Ripoff dealer. Watch out!!!! They don't list it anywhere but when you go there you find out they charge a $1,000 ($989) processing fee. I went in to buy a $2200 car and they wanted to charge me an extra thousand for processing fees. Ridiculous. Now they have raised the price of the car to $3400 and they will still want the $1,000 fee. Watch out!!!!
Oct 26, 2019
Quick response
Aug 17, 2019
I was contacted promptly and professionally about the vehicle I was interested in.
Aug 1, 2019
Good experience on visit to dealer to see the vehicle and good follow-up following the visit.
Jul 21, 2019
Experience with dealer was good.
Their web site advertised Nav inr the car and so did the window sticker, but the car did not have it
We made the deal anyway.
Jul 9, 2019
Awsome experience. Vehicle was ready for test drive. I would recommend this dealership to anyone!
Jul 9, 2019
They contacted me very quick.
Jun 21, 2019
They followed up but not pesky....
Jun 14, 2019
I had a great experience with Scott. Very likable. Brought a great suv. Happy
The car we inquired on turned out not to be the one for us. They did however have a very good selection and was kind enough to stay way past their closing hours to assist us. We did end up buying our new to us car and couldn’t be happier with the deal or dealership. I feel we got a very fair deal and this was the fastest and easiest transaction as far as buying a car that we have enjoyed in a long time. We will return to this dealership again.
May 12, 2019
Everyone was nice. The salesman didn’t seem to want to help. He just sit at his desk and told me about cars. He never showed me anything. When I ask to see the car that I came for he pulled it out and gave me the keys and told me to come back when ever. After they found out my credit was not good they wanted to give me a 2011 with 22% Interest. They didn’t want to help at all. I don’t recommend This place to anyone.
Best customer service that we've ever experienced! My wife and I drove 2 hours to look at a vehicle and was so worth it! Scott was the salesman that helped us from the beginning and beyond the end of the process. Every employee that we came in contact with from the office to the shop were friendly and personable. We have already recommended this dealership to others and will be coming back for future purchases!
We were an out-of-state buyer, so please consider that in reading my review. They were very quick to respond when I first contacted them, and we were able to quickly come to an agreement on price. The vehicle is in excellent shape, and exactly what we needed, and even with low mileage to boot!
I did have difficulty in getting the right people on the phone during the process of arranging delivery and getting a final price. I called several times, and did not get a phone call back. Again, I attribute part of this to the fact that I am out-of-state. If they had returned calls on time, it would be a 5-star experience.
However, once that was resolved, the vehicle showed up as advertised, and they got us what we wanted.
Everyone there was extremely friendly especially the owner. BUT, I came there to look at a specific car and arranged a day and time to come see it. When I got there the car was not there. It wasn’t scheduled to come in for 4/5 more days. I had driven an hour to come see a car that was not there and the salesman did not coordinate that with me.
Apr 21, 2019
Excellent customer service, our salesman Brad
was top notch. An exceptional experience from
start to finish! Walked away with the vehicle we
wanted, along with a 5 year warranty and still
walked away paying less than a dealer in
Newport News tried to get us to settle on. Now
that we are a part of the family we will be
returning in the near future.
Apr 18, 2019
Buying a used car is frustrating and sometimes you don’t know if you’re getting a fair deal. At Sullivan Auto Trading you can feel comfortable knowing you’re getting a great deal without the headaches. This is a family owned business and they treat you like you’re one of them. Ask for Brad, he’s the one that took care of me. I don’t usually give reviews but I’d give them 5.5 stars if I could.
Apr 17, 2019
Excellent car buying experience with sullivan auto trading, hassle free experience with competitive prices you cant find a better dealer in the northern va area
Apr 6, 2019
Great guys, great experience - looking forward to a great car!
Very happy with my car from Sullivan. Hi-Res pictures and talking with Josh (in Sales) gave me enough confidence to purchase out of state before seeing the car in person. 2012 Pilot I bought was as just as great as advertised, better than others I checked in person that were priced higher. The minor blemishes (few small scratches and windshield chips) were fixed on site before I drove away. Their ability to handle out of state registration and financing so quickly saved me a lot of time and hassle. Highly recommend these guys.
Mar 18, 2019
Great
Mar 16, 2019
I was buying my first car, and I’m glad I ended up buying through Sullivan. Brian delivered the car personally to my home, 4 hours away, the day after I put a deposit on the car sight unseen. In finance, Will had built up an incredible rapport that I felt comfortable with the entire transaction. After having previous bad experiences with large dealerships trying to hoard my time and requiring me to make multiple inquiries to get a straight answer, it was a breeze to work w/them. I now feel great about my purchase every time I get into my car.
Mar 6, 2019
Can not recommend Sullivan enough. The sales team are friendly and amazingly responsive, the Sullivan Brothers themselves could not have been more helpful, and my experience with them was the most above-board, well-explained experience I’ve ever had with a car dealer. My original contact was Brian, who heard I was in a huge hurry that morning and pulled the car out of the detail line so I could see it (suds and all), and Will was so easy to work with for financing and warranty. Whole heartedly recommend this shop to anyone looking for a great deal on a car.
Mar 5, 2019
Amazong customer service!! Thanks Josh!!
Mar 1, 2019
Sullivan is a legitimate, clean and well run establishment.
Feb 5, 2019
The dealer contacted me promptly, discussed in detail with me, butI ended up going somewhere local.
Dec 2, 2018
Brad was very helpful and did an excellent job in showing us several SUVs that might fit our budget. We ended buying a Hyundai Santa Fe with a great price and low mileage. Their manager Mr. Sullivan did also a fantastic job in getting us a good trade and loan for our car as well. I highly recommend this dealer and hope we can do business again in the future! A+A+A+A+A+
Nov 19, 2018
Responded promptly and very professional - helpful and friendly.
Very nice, kind hearted, good Christian people. It shows in their business ethics! There was absolutely no pressure. Very helpful, and very thorough in explaining paperwork, etc. to me. I was glad that I went there, and I recommend them to anyone! Thank you, Josh, and William, for all your help!
Oct 5, 2018
Great response, but someone else bought the vehicle we wanted to purchase
from them, so we found a comparable vehicle from another used auto store.
Sep 21, 2018
Professional and quick to respond
No heavy sell
Sep 13, 2018
Sullivan has a terrific staff and made me feel very comfortable about purchasing a car from them. They addressed all my concerns about the vehicle and I couldn’t be happier. I highly recommend them to anyone looking for a used vehicle.
Sep 4, 2018
-Traveled 7 hours for this car, when i arrived the car was dirty and couldn't
be inspected until part arrived so i was there an extra 4 hours!
- They also threw away my plates ( by mistake) on the car i traded in
towards
-Fast forward to today (9/4) and i still dont have new plates and now they
are asking me to fax and send them insurance info that they already had to
begin with when i first drove down there to purchase car. so now i had to
take off more time at work and do the work i already paid for them to do.
-there is a 700$ processing fee that they charge you. this is a part of
processing.. why wasnt/ isnt this done. based on my experience, i do not
recommend this dealship.
Aug 29, 2018
Trey was nice enough. He did not push for the sale and allowed us to roam
the lot at our leisure. The 2014 Honda Civic we went to the lot to see was
filthy inside and out and smelled of animals, mold, air freshener and other
unidentifiable odors. This is AFTER Sullivan's detailing. After looking over a
few other cars we determined we were not comfortable with the quality of
their cars and took our business elsewhere.
Aug 28, 2018
No hassle responded right away
I exhanced a few emails with sales representative, Jon
Mendez. I never gave an exact time I would show up but
when I did he was receptive. I looked at a 2011 Ford
Escape XLT. Mr. Mendez was knowledgeable and patient
as I checked out the Escape. Everything looked good and
the detail job was great. There was absolutely no
pressure or stress on closing on the vehicle. Once I
decided I was going to purchase the vehicle, the finance
representative, Mr. Sullivan, was exactly the same as the
sales rep. No pressure. Yes, the $788 dealer fee does
seem high at first. But... it includes every fee that any
other dealer would make you pay. Processing fees,
document fees, etc. They are very upfront with where
your money is going. On top of that, they are one of the
few dealers to offer any type of warranty on a used
vehicle. Always a plus. Another thing I appreciated was
that they didn't try to force any type of crazy add-ons. I
would recommend Sullivan Auto Trading Inc. to anyone.
Aug 15, 2018
It was a pleasure working with Sullivan Auto Trading Inc. They answered my questions promptly. The vehicle was exactly as described, and the dealership was ready for me to test drive when I arrived. I would definitely recommend Sullivan.
Thank you !!!!
I bought a VW Passat, great looking car with only 25K miles. On our way home we had some
mechanical issues (within 2 hrs of getting the car), the car had just been to VW for a recall and that
work was not done well. Sullivan Auto Trading was extremely receptive and sent a tow truck to repair
the car (still under Warranty from VW) they also fixed a sensor in the door that we would have never
know have we not driven the car at night. The bottom line is that yes we had some "bad luck" with the
car at first but S.A.T. really went above and beyond to resolve the matter and provided me with a loaner
in the meantime.
I would recommend anyone to buy a car with them. They really solved my problem and I would
absolutely by from them again. Thank you to Brad and Trey who were on top of it and were able to turn
a potentially really bad situation to one in which a customer writes a good review. Thanks again!
I drove home My 2010 Cadillac SRX yesterday thanks to this wonderful dealership! With my limited funds and fair credit I thought “no-way” but Austin is the man!! If Austin can’t get you a deal no one can! But not only Austin, Josh And Brad we’re just as wonderful! The staff there is friendly and so accommodating. Brad even had the car already pulled up waiting for my arrival from West Virginia and while finishing up paper work had it running and AC going for me. Every question, email and text (and there were many) was answered, which helped reassure me about driving 4.5 hours to possibly buy a car. Also the car was exactly as it was stated online and pictures true. I couldn’t be more happier!!
Jul 25, 2018
Although I imagine all dealerships are this way, I was disappointed that
when I made an appointment to see the car, they hadn't checked to see if it
was in working order. The battery was dead and we had to wait a
while...then when we do get to drive it, it appeared that despite a clear
CarFax report, it had damage on the front driver side bumper. The place is
very busy and I guess this is a busy time of year for them. Everyone was
nice enough, but it did seem like we weren't serious customers. I had
bought a car there four years earlier and the experience was better then.
Jul 21, 2018
Great experience. Honest, Christian, family, company that treated us like their own family. We will definitely be back.
Jun 30, 2018
The entire experience was wonderful.
Jun 25, 2018
Informative email contact
Jun 18, 2018
They responded and invited me to come in.
Jun 16, 2018
Very proactive with follow ups.
May 7, 2018
Good dealer.
I travelled a long distance to test drive a vehicle. They obviously did not check the vehicle out mechanically before putting it on the lot. There was a very loud noise coming from the front, passenger side wheel. It was most likely a wheel bearing, but it should have been fixed before the vehicle went up for sale. They took the vehicle into the shop to be fixed immediately when I pointed out the issue. I was still interested in the car, but after realizing that it was not properly gone through, I had no intention of paying full price. They basically refused to negotiate a lower price. If you plan to buy from them, I would try to negotiate a way to have a mechanic you trust go over the vehicle top to bottom before you make a purchase.
Staff was very friendly. Called and they provided answers to all my questions, I then drove the 1 1/2 hours to check out the vehicle. Once I was there and checked out the vehicle I found out that they have no even looked it over. It had almost 2 quarts of extra oil and a engine tick. They immediately put it in the shop to get looked at, after almost 2 hours they told me they are going to take it to the dealership the following morning to get it looked at and repaired. A few days later I called to get an update and I was informed that they sold the vehicle. So they sold a vehicle knowing that it was broken.
Apr 28, 2018
We were contacted quickly. Our questions were answered fully. We drove 2.5 hrs and found everything as described. We were treated will kindness and under no pressure.
Best car buying experience ever. We will be back!
Apr 17, 2018
Was sent a preliminary e-mail, but no follow through.
Zero customer service skills. The sales associate talked
to me in a way that simply implied that they don’t need
my business. I drove 40 miles to see the vehicle, but I
was completely turned off by the sales rep. He simply
gave me an impression that I cannot afford to buy the
vehicle that I solely went there for. Therefore, I should
look for something else.
Obviously, I know what I wanted and I was willing to pay
the price they were asking, but I see no reason why I
should give my business to someone who doesn’t really
appreciate it.
A sales representative contacted me and I traveled two hours to see the car and was very disappointed. First of all the vehicle had absolutely no gas so I had to
wait for someone to refuel it. Secondly they had trouble opening the trunk and they couldn’t get the convertible top to work, additionally was car was rather dirty.
Mar 18, 2018
Yes. They were great to work with.
Mar 2, 2018
This is the only dealer we visited because the reps treated us with integrity before and during the visit. The car needed undisclosed repairs, of which the dealer seemed unaware but intent upon making right.
Mar 1, 2018
I was quoted a down payment and they agreed to work with my credit. The
price was reduced and they then increased the amount of money required for
a down payment. I am not happy right about now.
Feb 23, 2018
Nice guys
Feb 13, 2018
They called in a timely manner
I live 1 and 1/2 hours from the dealer. Talked to salesman on phone and
asked if there were any issues with the car that the photos on your site did
not reveal. He said no and we set up a visit. As I was getting in my car to drive to the dealership, he called back to tell me there were "surface scratches" on the exterior
paint, but that his body shop man wold have them "buffed out" in an hour. When I arrived at the dealership, the "surface scratches" turned out to be scratches not only
to the clear coat but to the paint itself. In addition, there were three noticeable dings on the trunk and sides of the car and several paint chips touched up with paint that
didn't match the original paint on the car. The salesman assured me he could have everything repaired in 2 days. The salesman's manager then came over to assure me
they would take care of all the body work in two days if I paid a $500 deposit on the car. When I asked if the deposit was refundable he said "No." Needless to say, I
didn't bite.
Jan 12, 2018
It was a pleasant experience. Everyone at dealership was friendly.
Jan 8, 2018
I replied to late to get that ford edge. I had searched a long time. I missed out.Still looking for a great deal. The salesmen did his job l dropped the ball.
Jan 4, 2018
They were prompt and polite. I was no longer interested in that car
Dec 28, 2017
Response from current dealership:
Hey Rod, thank you for taking the time to review our store.
Recieved a very quick response back numerous times. Then would never answer questions once phone conversation was made about financial inquiries and tried to talk my wife into buying a vehicle that wasn't what we wanted that was 3 yrs older than the one we inquired about with a lot more miles and higher payment. So we took our business else where.
Dec 27, 2017
Response from current dealership:
Sir,
Thank you for taking the time to share your experience. We were unable to secure you the vehicle that you wanted based on your credit. By suggesting another vehicle, we were merely trying to assist in getting you into something that would work with your situation. Thank you for the opportunity and good luck with your shopping.
Regards,
Will Sullivan
GSM
Thank you for taking the time to share your experience. We were unable to secure you the vehicle that you wanted based on your credit. By suggesting another vehicle, we were merely trying to assist in getting you into something that would work with your situation. Thank you for the opportunity and good luck with your shopping.
Regards,
Will Sullivan
GSM
Dec 19, 2017
Originally was looking at one vehicle which was sold and ended up buying another. Austin and Josh were amazing. Thank you.
Dec 17, 2017
Friendly, courteous salesman
Dec 15, 2017
Nice guy who contacted me. If I were closer and knew the exact cost of
vehicle I might make the trip.
Oct 28, 2017
Dealer did contact me. I requested pictures of the vehicle but never received
anything.
Oct 27, 2017
it was a great experience there preparation and inspection of vehicles to be sold was outstanding caring for the customer to get the best condition used vehicles .They have large selection of vehicles below market value. in fact I bought a full size dodge that I thought would be out of my budget.
I would recommend them
Oct 26, 2017
Was very honest
Oct 24, 2017
Test drive it was a great ride and customer service was great!
Oct 19, 2017
Good experience, even though did not purchase the car.
Oct 17, 2017
Excellent Car
Excellent Service
I fully recommend dealing with Sullivan Auto.
Very professional, one of the best deals I have ever made.
Sep 30, 2017
After I contacted Sullivan, they answered and then followed up with phone
calls. We decided this was the car for us. I am so impressed with Sullivan
Auto. Salesman was 5 stars and more. He was so pleasant and helpful.
The financial gentleman was one of the owners. He was so very thorough
and took time to talk about himself, family and cars he owned which
impressed my husband. He explained all details about getting title, license
tags, service agreement, etc. I think the most impressive thing he said was,
"God bless you" before we left. That was sincere so give them a call on
any car you see. They will take good care of you.
Aug 9, 2017
Great customer service, just couldn't decide on a truck
Aug 2, 2017
Very Good
Jul 12, 2017
Dealer was quick to respond to my inquiry. We eventually made the
purchase on the vehicle and was quite pleased with the overall experience.
Jun 27, 2017
Dealer has a much higher "dealer fee" than advertised. ($788)
Don't waste your time going here
Jun 19, 2017
They have been helpful. I do not live close so working out a trip up to their
lot.
Jun 2, 2017
please do not buy car from this scammer..i put 2000$ down and bought 2008 porsch,i drove the car like 1h31 to house .parked it,woke up next day for work ,i saw the engine leaking..i called then back the told me there is nothing they cant do ,they can refund me because the downpayment is not refundable which they didnt tell me before..what?like seriously,my 2000$ deposit is gone..be aware..anytime they have new customer the manager starting faking like he is buying a car too, he is not a buyer he work there,dont waste your money
May 23, 2017
So far they have been really helpful
May 12, 2017
Great experience and very helpful threw the whole process.
Apr 22, 2017
It was great
We purchased the 2010 Nissan Titan Pro-4X from Sullivan. We live 1000 miles away from their dealership but they could not have been more helpful. The salesman, checked for rust spots for us, checked out the truck bed for damage, checked for dings on the body, etc. and when he found a damaged on the scratched rear bumper he tested the back up sensors and realized one of them had also been damaged so they replaced the bumper and sensors. The Manager was exceptionally nice and helped us find a good airport to fly into to pick up the vehicle. He had all the paperwork ready and every detail was addressed. We were very impressed. It was anxiety city for our first time doing an online vehicle purchase so far from home. But it was exceptional service and the vehicle was exactly as quoted. My son is on the road today driving it home and it is wonderful to hear the lilt in his voice when he speaks of this truck. He is thrilled with it's high quality. Thank you for your superior service.
Mar 9, 2017
Awesome, the dealer was easy to get to and the
people were great. Straight forward process with
a no hassle process. Could not be happier with
my time and purchase with Sullivan Auto Trading
Mar 3, 2017
We purchased a 2014 Jeep Compass Latitude at Sullivan Auto Trading.
This family owned business was easy to deal with and the Jeep was what
they claimed it was. The financing by Austin went without a hitch and he
helped us set it up so that my 18 year old daughter could start making
payments and building credit. The only thing to know is that they have a
non-negotiable $589 processing fee so that will be added onto the price
that you negotiate. I am from Maryland and the processing fee was
higher than we were used to. Finally, Will the sales manager was helpful
and straight forward.
Feb 17, 2017
Car was straight from an auction. Serpentine belt was cracked and may have
made it through VA inspection but would never go through MD inspection.
Dealer said he would guarantee it would pass MD. He even offered to mail
the serpentine belt to me instead of putting it on the car. Salesman said it
was a good deal and they were losing money on the car. Not a very positive
experience at all. Car may have been fine. Just my experience with those I
dealt with was not top notch.
Feb 1, 2017
This is a small dealer but with quality cars. Even though I didn't end up buying the vehicle I was looking at the experience was positive. The salesman was friendly and followed up on my calls/emails. I believe the management was honest in their negotiations with me. Overall I would recommend this dealership.
Jan 4, 2017
Very happy with the help and knowledge of the Sullivan Auto
Trading staff ... I am now the happy owner of a good used truck
that was needed at our county home in Providence Forge ... these
folks are all right and I would suggest them to all looking for a
quality used vehicle!
Dec 26, 2016
Dealer was friendly. Car was not ready to be driven, it was going to the shop for repairs. Automated follow up emails were kind of rude.
Dec 13, 2016
These guys were great. They stayed late and waited for me to arrive after hours. We were able to close the deal to get us in and out in less than 30 minutes. Highly recommended.
Dec 11, 2016
Good, he answered all my questions and emailed back to see if i made a decision
Dec 7, 2016
great
Nov 11, 2016
Great customer service
Nov 11, 2016
Super bien me gustó la atención
Nov 6, 2016
Went to the dealer customer service was horrible walked around outside looking at cars no acknowledgement
Oct 6, 2016
Very quick to respond and held vehicle without down payment because I lived far from area. Very honest and great prices. Will deal with again.
Sep 2, 2016
Great. Joshua Chamberlain was outstanding to work with and made buying a used vehicle super easy. I highly recommend Sullivan auto Trading Inc.
Aug 23, 2016
My best car buying experience yet! Wil answered all of our questions and got back to us quickly with no pressure to buy. And Austin gave us a great deal on our trade-in and helped us with financing. This is a family owned and operated business and it shows. My Mom is looking for a used car and we will definitely be going back!
Aug 14, 2016
Friendly, vehicle was not what I was looking for.
Jul 24, 2016
I was very impressed with the no pressure to buy and the
willingness of the sales people to accommodate and be helpful.
They were fast and accurate. While I did not get the vehicle I
went there for I did find one for me. Great experience. I plan to
go there again
Jul 20, 2016
Responded quickly
Jul 18, 2016
They have stayed in touch with me. I have not had the time to check out the car.
Jun 28, 2016
They was very professional and reached out to me in a timely fashion.
Apr 28, 2016
They did contact me, but we opted not to go there. Can't remember why. Probably the distance.
Apr 26, 2016
Car needs detailing... Even after being asked about it, said it had been detailed.
Apr 5, 2016
Good service didn't buy.
Mar 30, 2016
I had a great experience. I was contacted within
4hrs. I went to test drive the car that evening. I
was approved and left with my car the next
evening. Rob and Austin made this a seamless
and pleasant car buying experience for me! My
car was in exceptional condition , drives
smoothly and any of the small things will be
taken care of. The guys were very friendly,
professional and transparent...the office was
well maintained and professional as well. I
would recommend this dealership to anyone...
They did a great job of contacting and selling their dealership and
vehicle. In the end, when I went down to visit, I decided to go with
another vehicle in their inventory. I worked with Will, one of the "Sullivan
Boys", who stayed late one night just to wait for me to be able to get
down and see the vehicles. He took my wife and myself on a tour of his
facility (which is as complete as any big time dealership but on a more
"mom and pop" size set-up so that he can know and see exactly what is
going on). It is obvious when you walk in that they move some stock
through their facility. The place was a clean as I have ever seen the
inside of a car shop that moves as much inventory as they do.
When we got in to talk about the vehicle we decided on Will helped us
choose the right warranty and then made me feel so comfortable with
him and his facility that I am dropping my Van off to get worked on when I
pick up the "new" one.
With service that is second to none both in timely response to questions
and comments via text and his flexibility in repairs and delivery (it has sat
on his lot for a week while we try to coordinate when I can get back down
there to pick it up) I do not think it would have been humanly possible to
get better service than I have gotten from Will Sullivan. In fact, he will be
staying late tonight to deliver my "new" 2006 Toyota Sienna. If you want
one of the vehicles on his lot, pull the trigger and just do it. Will
....will...make you so very glad that you did.
Mar 16, 2016
emailed me
Feb 26, 2016
Very quick to respond and very
helpful went out of the way to make
sure I was satisfied
Jan 24, 2016
I just brought a 07 Honda Accord with
Sullivan's car was really car and nice. I
haven't even had it a week yet, have to
contact them because the cars making
chirping noises as I drive.
Jan 8, 2016
Very professional and upfront about everything.
Jan 7, 2016
Excellent experience..
Dec 29, 2015
Bought the vehicle I searched for on CarGurus - negotiated the price to a reasonable deal.
Dec 15, 2015
Great
May 2, 2013
This auto dealership is awesome!!! I've recommended my friends to this dealer for their excellent customer service and auto leadership. Their willingness to help each customer and walk them thru the process of car buying.
Dec 5, 2012
Car had major body damage. Dealer act like he did know it was their.
Dealer also tried to say the car was worth $8500. I check the blue book
value myself before I got there in good condition the car was valued at
$5800 but the car was actually in fair condition
Scott Riley at Sullivan Auto Trading was very easy to work with. Very
responsive in returning phone calls and emails. Once we looked at the car
and drove it, he made absolutely sure that everything on it was in good
working order. Scott was very focused on making sure that we were happy
with the car, and I have to say that we are very satisfied with our purchase.
Jul 1, 2012
Very friendly atmosphere, no pressure, and salesman was very forthcoming about issues with any of the cars we were considering. Quite refreshing considering the typical reputation of used car dealers. Very knowledgeable about all vehicle systems as well. We were particularly impressed with Bryce's professionalism.