Best Auto of Manassas Inc.

Very professionally kind and polite

Wasn't the right fit for me because of accident history, but dealership responded quickly and politely. History reports are available on their website.

Spoke with the owner on the phone. What a disaster. English is clearly not their first language and it shows. Both of the people I talked to clearly either didnt understand plain english or chose not to try. Be very very careful with this dealer, I would say they are not to be trusted at all. The information provided about the car I was interested in had conflicting information and when I asked the owner about it he was very evasive. buyer beware!

Had a great experience with the sales person

This dealer contacted me in the same day and was very helpful in answering my questions

very nice guys

Had a great buying experience from best auto of Manassas, got a great deal on a car that I love very much, Mike and shala are good people to deal with, thanks best auto of Manassas, if I need another car in the future I would not hesitate to buy from you again. LARRY

Buyer beware! A car-buyer's worst nightmare. Condition of vehicles are grossly misrepresented. The advertised warranty when the vehicle was test driven was no longer offered at the time of sale. Save your money and do business with a dealer who is reputable enough to advertise the last names of the company representatives on their business cards. If these representatives cannot be 100% with you, then take 100% of your business elsewhere. You have been warned.

I visited this dealer to test drive the car I was interested in. When I got there, the vehicle was not ready to be test driven so he told me to go back there in few days time by which he will fix traction issue that the car was experiencing as he tells me that I should make a deposit of $200.00 in order him to keep the vehicle from being taken by another potential client. I handed him my debit card and he said if could charge $500.00 for that deposit. I accepted and then I left. Five days later, this dealer called to tell me that the car was ready for the test drive. When I got there, the dealer was not on site but a lady was so she handed me the car key to test drive the vehicle. Soon after when I had the car in motion, the whole was like jumping and turned back to her after when I got to the main street. I explained to her that the car was moving roughly and that I was not interested in it anymore. She called an offsite mechanic to have the car taken to a different location and check what was going on. I told her that I was not going to wait for another repair so I left. She called me the following day to go back to the dealer and again I told her that I was not purchase the car. Then she said to me that she had three other cars that I can choose one from and again I said to her that I did not want to buy her dealership. Then she said I will not get my $500.00 back and suggested me to go to court if I would want to. Thank you!

i had a great experience with sales lady & im very interested in vehicle but had no o ne to go with me to help get to dealler so keep in touch if still have from time to time

The car, that we originally wanted, was not available but found another, happy with it and the service provided.

Dealer did contact me within a few hours. I noticed that the description of options did not match what I observed on the pictures. For example, it listed a Sunroof/moonroof. I inquired and the response was, Sorry it is a mistake, NO SUNROOF! I cant help but think these are strategies to get you in the door so they can give you a different sell job. I have found this to be the case on multiple inquiries with other dealers as well.

car was as advertised , only needed to replace 2 dry rotted brake line hoses to pass Md inspection ! was very pleased with overall experiance ! i would and have recomended to friiends ! Def 5 stars from me !

I didn't get a chance to make it to the dealership however he was a professional on the phone. I would certainly contact them again when i'm looking for a new vehicle.

Great experience really attentive

nice vehicle. The sales person Shala, was very helpful. Extremely cute too!

Typical fast and furious dealership built on purchasing cars off auction and flipping as quickly as possible. Use standard, non- refundable, deposit method to hold a car if your interested. You must purchase a car from the lot or your money is gone. Now, the sales Team is very nice and want to sell you a car but this kind of dealership is best when you can swing by the lot and check out the car prior to buying. You are rolling the dice if you put down a deposit and buy based on pictures. This is a used car lot so don't expect it to function like a new car dealership.