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Porsche Riverside
About Us
Porsche Riverside has a long-standing history of excellent customer service, but it all has stemmed from the year 1948, when Walter Kienle emigrated to the U.S. from Switzerland. After several years working as an auto mechanic, serving in the U.S. Army, and opening and managing an automotive garage, Walter eventually settled in Riverside in 1960, where he established Walter’s Automotive Service with an emphasis on European cars.
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Today 9:00 AM - 8:00 PM (Open now)
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8423 Indiana Avenue
Riverside, CA 92504
Our Amenities
- Alternative Transportation Options
- Complimentary Loaner Vehicles
- Complimentary Car Wash with Service
- Complimentary Coffee & Refreshments
- Indoor Guest Lounge
- Express Checkout
Media
Service Info
Service Hours
Dealer Reviews
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Apr 21, 2025
Response from current dealership:
Providing immaculate service is so important to us here at Porsche Riverside and we are glad that our teams efforts met your satisfaction! We are thrilled to know that they were awesome and quick to reply. We hope to work with you again in the future.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Mar 20, 2025
They were like wolves. So many people contacted me it was annoying.
Mar 24, 2025
Response from current dealership:
Hi Marilyn,
I’m so sorry that our response was more than you wanted. When someone reaches out with questions about a car we respond with all of the details you could need to make a well informed decision. We want to make sure that you have a nice video as well to make sure you can see every aspect of the car from the comfort of your own home. I also reached out to make sure we are doing everything we can for you. I’d have our GSM Jeff Hudson reach out to you but I’m not sure if more follow up is the answer. If you have concerns or questions about our follow up or the
More ...
I’m so sorry that our response was more than you wanted. When someone reaches out with questions about a car we respond with all of the details you could need to make a well informed decision. We want to make sure that you have a nice video as well to make sure you can see every aspect of the car from the comfort of your own home. I also reached out to make sure we are doing everything we can for you. I’d have our GSM Jeff Hudson reach out to you but I’m not sure if more follow up is the answer. If you have concerns or questions about our follow up or the
Jan 25, 2024
Response from current dealership:
Thank you so much for leaving us this incredible review! We are happy to know that our team was very thorough and helpful. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Show older dealer reviews 144
Amazing dealership, always on top of things. Provided information quickly, including videos of the vehicles I am interested in... Still working on a couple of options... Let's see what happens... Sales Assistants are awesome and
John does a great job at getting back to you quickly as well....
Nov 27, 2023
Response from current dealership:
We greatly appreciate you for leaving us this incredible review! We are glad that our team took great care of you and could provide you with top notch service. We look forward to seeing you again when the time comes for you to get a new vehicle. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Nov 9, 2023
Response from current dealership:
Thank you so much for leaving us this positive review! We care tremendously for our Porsche Riverside customers and we are glad that our teams efforts could meet your satisfaction. We are delighted to know that they were quick to respond and followed up with you. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Nov 2, 2023
Quick to respond and friendly staff
Nov 2, 2023
Response from current dealership:
Nate,
Thank you very much for leaving us this 5-star review! We care tremendously for our Porsche Riverside customers and we are glad that our teams efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you very much for leaving us this 5-star review! We care tremendously for our Porsche Riverside customers and we are glad that our teams efforts could meet your satisfaction. Please do not hesitate to let us know how we may be of further service to you.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Oct 6, 2023
My salesman Sherman was very helpful.
I would recommend Porsche Riverside to
others!
Oct 9, 2023
Response from current dealership:
Ray,
We greatly appreciate you for leaving Sherman this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Sherman could provide you with top notch service. We are delighted to hear that he was very helpful to you during your car buying experience here at Porsche Riverside. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regar
More ...
We greatly appreciate you for leaving Sherman this stellar review and recommendation! We are honored to have had the opportunity to work with you and we are glad that Sherman could provide you with top notch service. We are delighted to hear that he was very helpful to you during your car buying experience here at Porsche Riverside. If there is ever anything more that we may help you with please do not hesitate to let us know. We sincerely congratulate you on your new vehicle- behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regar
Sep 3, 2023
very professional
Sep 7, 2023
Response from current dealership:
Petra,
Thank you for sharing the positive experience you had with us here at Porsche Riverside! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you for sharing the positive experience you had with us here at Porsche Riverside! It is our pleasure to serve you, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Jun 12, 2023
Response from current dealership:
Thank you for your positive review! We are glad that our team could provide you with a 5-star sales experience. Our guests' satisfaction is our utmost priority here at Porsche Riverside. Please do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Feb 13, 2023
Response from current dealership:
Thank you for choosing Porsche Riverside and for your positive review! We are so glad that our team could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to let us know!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Talked to the dealership and offered to pay a hold fee due to traveling out of state. The salesman told me he would hold the car. I bought a plane ticket that day to fly out the next morning. Prior to boarding the plane, I called the dealership only to be told they sold the car that morning. Poor service
- 25 year PCA member
Jan 19, 2023
Response from current dealership:
Hi Shane,
I’m really very sorry that this happened. I can understand your frustration here but what I understand occurred is that while you were working this agreement another customer was looking at the Macan at the exact same time. I promise you, if we were aware you had purchased a ticket we would not have let anyone else look at the car. I’m really very sorry that this happened so let’s see what we can do to find you another Macan and make this good for you.
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
I’m really very sorry that this happened. I can understand your frustration here but what I understand occurred is that while you were working this agreement another customer was looking at the Macan at the exact same time. I promise you, if we were aware you had purchased a ticket we would not have let anyone else look at the car. I’m really very sorry that this happened so let’s see what we can do to find you another Macan and make this good for you.
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
I had a terrible experience with this dealership and did not purchase from them. After being stalked by one of their salesmen every day by phone for two weeks(Ihave the
missed calls and voicemail logs to prove it), I finally spoke to him because I realized the car had been listed for quite some time without a price reduction. I told him that I
had seen many other Porsche dealers lowering their prices on Cayenne S and Cayenne GTS CPO models and that I would not waste my time driving out to Riverside unless
they were willing to work with me on price. I drove out on Saturday, and after test-driving the car and expressing my willingness to buy, was basically treated as though I
had offended them by asking for a better deal than what was listed. They misled me into driving to Riverside only to tell me they were already losing a ton of money on this
car. I ended up buying a Cayenne S today, same condition, year and miles as one of the cars I looked at yesterday, for almost 6k less.
Dec 20, 2022
Response from current dealership:
We're sorry that we followed up with you on this Cayenne in a manner you did not like. We always want to make sure customers get the cars they want before they are sold to someone else. Congratulations on your new Porsche and we very much hope that you enjoy it!
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
Dec 2, 2022
Great experience. Thanks
Dec 5, 2022
Response from current dealership:
Thank you so much for your positive review! We are happy to hear that our team could provide you with a 5-star experience. It is our pleasure to assist you in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Nov 2, 2022
Response from current dealership:
Yvonne,
Thank you for your 5-star rating! We are glad to hear that our team could provide you with top-notch service throughout your visit. We thank you for choosing Porsche Riverside, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you for your 5-star rating! We are glad to hear that our team could provide you with top-notch service throughout your visit. We thank you for choosing Porsche Riverside, and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Oct 24, 2022
Response from current dealership:
Jim,
We are happy to hear that our team could provide you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
We are happy to hear that our team could provide you with top-notch service throughout your visit! It is our pleasure to assist you in any way possible. We thank you for your positive review and we wish you the safest of travels- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Oct 7, 2022
Response from current dealership:
Thank you so much for your positive review! It is our pleasure to assist you in any way possible. Please do not hesitate to give us a call if there is ever anything more that we may help you with.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
The representative had no idea and wasn’t willing to help by simply looking at the door panel or under the hood to confirm this vehicle was California smog emissions compliant. They didn’t try to assist any further to help me obtain the car.
Jul 5, 2022
Response from current dealership:
Hi, thanks for the feedback here. Could you please give me a call to help me understand what this is about? All of our cars that we sell are 100% California Smog Compliant. Were you asking about your own car? If that’s the case you need to get it smog tested and that’s not something we can do. Still confused on what you need, please call me so I can help.
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
Jon Kienle
General Manager
Porsche Riverside
(951) 552-2700
May 24, 2022
The price was way high, but they probably found someone!!10k over KBB Sales person exceptional
May 4, 2022
Response from current dealership:
Thank you for your 5-star rating! We are pleased that our team provided you with top-notch service and we hope that you do not hesitate to let us know if there is ever anything more that we may help you with. Take care!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Porsche Riverside is the first Porsche dealer I visited in the US. Their service is top-notch even in the
pandemic. If you want a pleasant Porsche buying experience, go to them.
Jan 11, 2022
Response from current dealership:
Thank you so much for your positive review! We are honored that you took the time to visit us, and we are so glad that our team could provide you with a 5-star experience! If we may ever be of further assistance to you, please do not hesitate to give us a call!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Nov 1, 2021
Response from current dealership:
John,
We greatly appreciate you taking the time to leave us this wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us an all-around success! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Take care!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
We greatly appreciate you taking the time to leave us this wonderful review! We are so glad that our team could provide you with top-notch service and make your experience with us an all-around success! Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future. Take care!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
The salesman was very knowledgeable and informative. He knew the product strengths and weaknesses and he was very kind.
Sep 20, 2021
Response from current dealership:
Steven,
Thank you so much for your 5-star review! We are delighted that our team could provide you with the quality service that you so much deserve. We greatly appreciate your business. Please do not hesitate to let us know if there is ever anything more that we may assist you with in the future. Safe travels!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you so much for your 5-star review! We are delighted that our team could provide you with the quality service that you so much deserve. We greatly appreciate your business. Please do not hesitate to let us know if there is ever anything more that we may assist you with in the future. Safe travels!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Aug 18, 2021
Excellent service. Charles white has been amazing.
Aug 19, 2021
Response from current dealership:
Lamika,
We are delighted that Charles provided you with 5-star service, and we greatly appreciate you taking the time to leave him this positive review! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
We are delighted that Charles provided you with 5-star service, and we greatly appreciate you taking the time to leave him this positive review! It is our pleasure to assist you in any way possible. We wish you the safest of travels until we meet again.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Jun 27, 2021
Overall good experience
Jun 29, 2021
Response from current dealership:
Randy,
Thank you for this positive review! Your safety and satisfaction are the utmost importance to us, and we are glad to hear that your team provided you with a remarkable visit. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you for this positive review! Your safety and satisfaction are the utmost importance to us, and we are glad to hear that your team provided you with a remarkable visit. Please drive safely, and do not hesitate to let us know if we may ever be of further assistance to you in the future.
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Jun 17, 2021
I challenged the price based on car gurus rating and the sales ambassador made multiple excuses stated the price was non negotiable, we exchanged numbers around 1pm by 6pm the price was lowered by $5k and I never received a call back
The entire experience could’ve been better! That’s why I gave it a five star overall experience
Jun 14, 2021
Response from current dealership:
Thank you for taking the time to leave us this 5-star review! We are so glad that we had the opportunity to serve you. Please drive safely, and do not hesitate to give us a call if we may be of further assistance to you in the future!
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for future specials and updates.
Regards,
Jonathan Kienle - General Manager
Apr 27, 2021
Excellent experience good communication
Apr 28, 2021
Response from current dealership:
Santos,
Thank you so much for your 5-star review! We are overjoyed that our team could be of assistance to you. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you so much for your 5-star review! We are overjoyed that our team could be of assistance to you. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Apr 15, 2021
Bought the car nice and easygoing to work with.
Apr 28, 2021
Response from current dealership:
Pat, Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you! We wish you safe travels. Please do not hesitate to give us a call if there is ever anything more that we may help you with in the future!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Great response...requested info 9 at night and was expecting a response until the next day but got reply at 11pm night. Lots of back on forth in email answering all my many questions. They committed to a deal and I was driving my Panamera a few days later. Josh Vigil was responsive and very helpful and made my deal work!
Apr 28, 2021
Response from current dealership:
Thomas,
We are so glad that our team could be of assistance to you and make your overall buying experience as seamless as possible! We wish you the warmest congratulations on your new Porsche Panamera. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
We are so glad that our team could be of assistance to you and make your overall buying experience as seamless as possible! We wish you the warmest congratulations on your new Porsche Panamera. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Mar 16, 2021
Great dealership, responded promptly to my request, even sent a personalized video of the vehicle, thanks!
Mar 19, 2021
Response from current dealership:
Tabitha,
Thank you so much for your excellent review! We appreciate your business and are pleased that we could make your overall experience as efficient as possible! We greatly appreciate the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
Thank you so much for your excellent review! We appreciate your business and are pleased that we could make your overall experience as efficient as possible! We greatly appreciate the opportunity to work with you, and we congratulate you on your new vehicle- on behalf of the entire team!
Be sure to follow us on Facebook and Instagram for specials and updates.
Regards,
Jonathan Kienle - General Manager
I have been trying to connect with someone since feb 1. I get sporadic emails or text messages with short questions from someone, i think his name is Rob....who doesn't respond back after I reply either. Just felt that i was taken for a ride for 2 days by 3 of your sales people.
Feb 4, 2021
Response from current dealership:
Hi Rouben,
I’m sorry to read you are not getting the customer service you deserve. I looked into the communication with our team and I see that they do get back with you but not as quickly as you would like. I’ll jump and see why we aren’t being more responsive to your inquiries. I am sorry about this, I will get this corrected and if you continue to have any challenges please call me directly.
Jon Kienle
General Manager
Porsche Riverside
(951) 441-6184
I’m sorry to read you are not getting the customer service you deserve. I looked into the communication with our team and I see that they do get back with you but not as quickly as you would like. I’ll jump and see why we aren’t being more responsive to your inquiries. I am sorry about this, I will get this corrected and if you continue to have any challenges please call me directly.
Jon Kienle
General Manager
Porsche Riverside
(951) 441-6184
Although it was 11pm the night I sent an email about the vehicle, the
'online' assistants replied immediately! I made arrangements to test drive
the Cayman the following Sunday...2 days or so. I was given an
appointment; which was confirmed the day before.
The vehicle was exactly as advertised; except the "718 Cayman"
badging was deleted when ordered by the original owner which was not
an issue--I prefer it that way.
Rob Owen, the Brand Ambassador, greeted me at the appointed time.
The vehicle was clean and ready to drive. Rob was patient and gently
informative.
There was No 'hard sell' nor was I handed off to the Sales or Finance
Manager. (as I requested) I purchased the vehicle on the spot and was
on my way back to Los Angeles in less than 2 hours!
The Porsche was delivered to me in Los Angeles, by Rob Owen the next
day, at the time he said it would be.
It was the Perfect experience! I recommend Porsche Riverside highly.
Aug 25, 2020
Riverside Porsche is the best! Sherman Sims was awesome to work with.
Jun 29, 2020
It was fine. The listed price was reasonable, but found, with a closer look, that the car I was interested in did not have the features I wanted. Let them know I made a decision to purchase elsewhere.
May 24, 2020
They were very helpful and patient with me . If in time i will decided to purchase my dream car i will contact them again . Thank you esp to JB .
Jan 11, 2020
I was going to fly out to look at the vehicle and discussions were positive up until that point but the car was sold without telling me and I had to cancel my flight.
Jan 14, 2020
Response from current dealership:
I apologize that we didn’t let you know sooner that the car sold. I will take this back to the team and make sure this doesn’t happen again, especially for someone who was flying in to see the car. The tough part here is that we cannot prevent another party from buying the car if they walk in. We price our cars very aggressively so they sell quickly. Again, I apologize on behalf of the store and if there is anything we can do for you in the future please don’t hesitate to reach out.
Ed Finley
Sales Manager
Porsche Riverside
951-552-2700
Ed Finley
Sales Manager
Porsche Riverside
951-552-2700
Jan 3, 2020
Fantastic service,and communication, unfortunately the car I had
interest in had sold, however they are looking for us now.
Would highly recommend
Oct 30, 2019
They were awesome and kind and replied quickly.
Aug 18, 2019
Extremely timely and helpful
Aug 6, 2019
Pro!
Jun 30, 2019
great
Jun 23, 2019
Mr. Keile has the best team and ambassador members. This is my 3rd Porsche & Mr. Mc Cloud & Mr. Hudson were professional, outgoing, informative & my hat goes off to these two Gentleman. With that being said, I also want to thank John Beach & the entire Riverside Porsche. Peace & God Bless you all.
Apr 21, 2019
Great communication and efficient process.
Mar 25, 2019
Yes in a very timely manner and extremely helpful.
Mar 21, 2019
Quick to respond
Mar 6, 2019
Sherman is excellent, great service
Jan 5, 2019
Professional, knowledgeable, great communication.
Dec 27, 2018
Great contact after request. Just researching options for now.
Nov 1, 2018
Great dealer. Seamless process and excellent service.
Sep 20, 2018
Michael was excellent in responding and very helpful
Jun 19, 2018
Professional, Courteous, willing to work with you. I would buy from them again!
May 5, 2018
John B is great.
Apr 29, 2018
Dan helped us out and we drove away with the red targa. Walters was a great dealership and we couldnt be happier.
Mar 19, 2018
Great
Mar 17, 2018
They follow up with phone calls looking for my business which I feel they are very professional
Mar 15, 2018
Great buying experience. Loved the car and the dealership.
Jan 27, 2018
Perfect
Dec 27, 2017
Best service!! Hands down treated me great! I got my first Porsche for xmas!
Dec 24, 2017
Very professional and thankful for their information.
Nov 16, 2017
Excellent
Sep 27, 2017
I had a great experience, great people at this dealership
Sep 26, 2017
Great Experience! Bought the car the same day!
Sep 4, 2017
Great experience from the start.. bought the
car‼️
Jul 10, 2017
All questions were answered
Jun 17, 2017
Worked with Frank. He was very helpful and friendly.
May 10, 2017
Just wonderful!
May 6, 2017
Best of the best. They know what they are doing to make customers happy.
Walter's Porsche is very responsive two or three sales people called me after my on line Inquiry and after the car I inquired about quickly sold to someone else, Walter's sales team followed up not once but several times to see if they could meet my needs. Appears to be customer service oriented dealer - awesome! I will consider them for my next purchase!!
May 3, 2017
The salesman, Frank, did everything that he could and then more, much more than any other dealership, to secure my business.
Feb 27, 2017
Best experience I've ever had buying a car online. I'd happily buy from them
again even being 1,500 miles away.
Feb 20, 2017
The dealer was prompt and helpful
They stayed in constant communication with me
Jan 9, 2017
Great communication, staff is very attentive/friendly, and overall very impressed with this dealership.
Dec 29, 2016
These guys are great. Tim is very knowledgeable on every car I asked him
about. Excellent Customer Service.
Dec 23, 2016
honest direct, to the point
Dec 12, 2016
We were not able to work out a deal on the car. Dealer was very polite and
professional.
Dec 4, 2016
Several people followed up with phone and mail.
Oct 23, 2016
They called me several times, but I never had time to call back, and I
decided I wasn't interested in a car with so many miles.
Oct 5, 2016
Good customer service
Jul 27, 2016
Salesman embodied the worst definition of " car salesman". Said could have given a better price but they just build a $2 million dollar showroom and offered only a "courtesy discount" of a few hundred dollars instead of pricing the car as it shoul have been. Salesman built up expectations disappointed me multiple times.
I have owned 9 Porsches and am very familiar with Porsche pricing structure. These guys were telling me stories.
I would never buy a car from them as they clearly can't be trusted. Run the other way, fast, I did!
Jul 29, 2016
Response from current dealership:
Hello Dr. Wade,
I am aware of this situation and I would like to personally apologize for our poor communication early on in your contact with us – I believe it was Ryan who you initially dealt with.
I realize that you felt we were not being reasonable regarding your price offer on the vehicle. Tim Churchill (Ryan’s partner) had followed-up with you two days later and provided more transparency regarding the vehicle pricing and why we were not in the position to discount the vehicle further. I know that you are located several states away from us and it was not a simple proc
More ...
I am aware of this situation and I would like to personally apologize for our poor communication early on in your contact with us – I believe it was Ryan who you initially dealt with.
I realize that you felt we were not being reasonable regarding your price offer on the vehicle. Tim Churchill (Ryan’s partner) had followed-up with you two days later and provided more transparency regarding the vehicle pricing and why we were not in the position to discount the vehicle further. I know that you are located several states away from us and it was not a simple proc
Jul 4, 2016
Car was way over priced but the dealer was pleasant
Jun 20, 2016
The salesman called and was very helpful. I will be contacting them in the
future.
Jun 14, 2016
I would recommend anyone looking for Porsche or similar vehicle to first visit
Walter's Porsche of Riverside. The salesmen are responsible and always
looking to "help you out".However, the prices are somewhat inflated.
May 20, 2016
Grwat. Very fast response.
May 15, 2016
Purchased
Apr 28, 2016
Excellent price for this highly optioned car. Went for a different color.
Apr 28, 2016
This Dealership and their team were very responsive and helpful. To no fault
of theirs, it just wasn't the right car for me. .
Apr 22, 2016
Very positive discussion followed up by their Brand Ambassador. Couldn't
ask for more.
Apr 13, 2016
Purchase completed via telephone. Price was good. I was unable to travel to Riverside from my home in Nevada to visually see and test drive the car. Supposed to be delivered to me today. So far, so good.
Mar 26, 2016
Not only was the team at Walter's
extremely kind and accommodating, but
they ensured my purchase was exactly
what I wanted. I arrived at 7:30 on a
Friday night after a lengthy drive in rush
hour traffic through LA and there was no
pressure and my comfort was put as top
priority. They assisted me and had me on
the road in my Porsche by 9:15! Best
experience I've ever had buying a car...I
even sent my family friend to purchase
his Cabriolet there the following week.
Two enthusiastic thumbs up!!!
Feb 11, 2016
They provide professional follow through. There is no pressure.
Feb 8, 2016
Wonderful people, knowledgable, friendly. Great response time
and super helpful.
Jan 28, 2016
Ryan and Tony are great. Everyone was extremely helpful.
Although I did buy a car I will certainly consider Walter's for car
purchase.
Jan 6, 2016
Extremely poor. General sales manager
showed bad attitude. Seems every
Hyundai dealership will treat you
better....
Jan 8, 2016
Response from current dealership:
Hello Uwe,
First, I would like to apologize for your recent poor experience with us. I understand that you had an appointment set with a particular sales representative and when you arrived he was not working that day. I’m sure you drove a long way to get here and this was no way to start things off.
Also, I believe that we had a couple of Caymans in stock that you were interested in but we could not meet your pricing requirements.
I would like the opportunity to assist you in any way possible. Please feel free to reach out to me at your convenience.
All the best,
Ed McRa
More ...
First, I would like to apologize for your recent poor experience with us. I understand that you had an appointment set with a particular sales representative and when you arrived he was not working that day. I’m sure you drove a long way to get here and this was no way to start things off.
Also, I believe that we had a couple of Caymans in stock that you were interested in but we could not meet your pricing requirements.
I would like the opportunity to assist you in any way possible. Please feel free to reach out to me at your convenience.
All the best,
Ed McRa
Jan 4, 2016
Excellent & Professional!
Jan 4, 2016
very thoughtful sales and admin staff
Nov 21, 2015
incorrect information about the car. Cargurus said it was a
Manual transmission when actual it is an automatic.
therefore it is was a waste of my time, including now.
Nov 18, 2015
great.
Nov 9, 2015
Dealer responded and was very helpful! Still looking at one of
their cars.
Nov 7, 2015
The sales staff contacted me very
quickly and was very knowledgeable
and helpful in answering all my
questions.
Oct 19, 2015
The experience at Walter's Porsche was
excellent! They were responsive, more
than fair, and importantly for me,
respectful of my time. I test drove two
vehicles, the Panamera S and the GTS. I
acquired the GTS after Tony Nguyen,
Frank Avena, and Jay B., put together a
sound deal, which included taking my
trade (and giving me a good price for
that), reducing the asking price on the
GTS, and working with me on the
financing. Everyone was courteous,
professional, and considerate. Just the
experience I would expect from Porsche.
The experience was more than worth the
two drives from the westside of Los
Angeles to Riverside. I likely will go back
to Walter's for my vehicle's service needs
because I like working with people who
understand service when it's done right!
Aug 22, 2015
They did an excellent job. Tony there even delivered the car to my
home. I would definitely purchase from this dealership again!
May 3, 2015
Super quick response. I decided this was not the car for me.
Feb 23, 2015
Very responsive and good follow up. Unfortunately, did not find
vehicle of my preference.
Jan 4, 2015
Cory worked with me throughout the entire process and exhibited
both knowledge and professionalism. The same could be said for
the other individuals I came into contact with at the dealership, as
well.
Oct 22, 2014
Worth the trip from Fresno
Jon did what he said, referred a
#of friends from Fresno to him
I'll be back
Aug 15, 2014
Great and fast respawnd
Oct 20, 2013
Responded promptly but purchased elsewhere
Apr 20, 2013
Didn't work a deal with them but they at least followed up.