North State Auto Sales

Informative

I’m familiar with this dealer? Me and my sister have done business with them, they are warm thoughtful people? I’m in the market for a late model MBZ S550 coupe and it’s a matter of correctly equipped and priced vehicle, I still looking

Very good on the follow up.

Great service

Very courtesy and professional.

Very good

This was a very pleasant experience, Dakota, Moe and Dave were great, thanks to them I’m driving my dream car today AMG GTS

Received a call back from Cesar, and he assured me we could get a deal going, and sure enough, we drove the Audi home!

Poor communication. Very nice when they did message but not much for follow through. Took a few weeks before they replied.

Dealer was very responsive and helpful.

Great transaction out of state. Easy to work with and very accommodating.

Dealer responded right away

Got in touch with me quickly

They responded the same day

The dealer spoke with me but was not forthcoming with info I saw on CarFax. E.g. he said the car just went on sale, which was actually offered for sale over 3 months ago. He said they bought a car from the owner, when they actually bought it in auction. They did offer to drive the car to a Porsche dealer for inspection.

The sales person Mo was extremely pushy. He sent me texts that were way out of line telling me my offer was ridiculous and not even trying to counter offer. We were $2000 apart on a $32,000 car and he was telling me my bed was ridiculous and I didn’t know what I was doing. If he would’ve met me halfway and had some sort of customer service skills I’d be driving that car right now. Terrible terrible employee. Ghai does not belong in sales. Even when we were FaceTime in so I could see the car, he wouldn’t point the camera towards himself so I could see who I was dealing with.

Responsive but, very typical sleazy, high pressure used car dealer. I started to get concerned about the car AND the dealer when their carfax link was disabled. This car has been for sale for over 290 days on CarGurus and, When pressed, got a long winded answer about how carfax wants money (umm, it’s Called capitalism) but got no response to allay my concerns that something might be up with this car. Beyond that, it was the usual back and forth, high pressure crap. Not worth the risk to deal with people like this when I’m several thousand miles away and looking at having the car shipped sight unseen. There has to be a material benefit to assume such risk and instead of being professional, I got a flippant response and more pressure for me to tell them what I’m “really willing to pay”. Frankly, at this juncture, I’ll happily pay more to NOT buy from North State.

Fine!

Tim, Dino, and David are really cool people and made my vehicle purchase as easy as possible. Would definitely purchase from this establishment again.

My 51 stingray is a dream came true, they made me comfortable and help me with find my dream car, thanks so much

Sales person extremely rude and condescending, provided inaccurate information, and made me feel like my business wasn’t wanted. When I called to ask about the car he had claimed there was no frame damage, which there was. The car had high mileage, been in accidents, frame damage, and a few other thing that made the car much less value than the posted price. When I mentioned the concerns the sales person realized I wasn’t going to agree to the posted price and his tone switch to a frustrated one and condescendingly said “yeah well we know all these things and that’s why it’s been appraised at that price” when I ask if that meant they were I willing to negotiate the price at all just repeated the same thing again. I thanked him for his time and he said “yup” and hung up. The attitude completely messed up any chance at me doing business with them again.

Quality CS, positive message and prompt response.

Personable Dino especially great salesman ⁉️

They try very hard to earn your business. Respectful, Professional, and Friendly. Easy to work with…

Great

Intimate sales lot with high-end beautiful cars. Friendly sales staff. Replies quickly.

Called back fast

Fast efficient and helpful

Mo was Very helpful, knowledgeable. Followed up with me for more info etc.

They were very responsive and helpful. Though I did not purchase from them, I would work with them in the future.

They called and were very helpful. Unfortunately the drive was far so I bought elsewhere and new

Few cosmetic and minor things wrong with vehicle (interior stitching is coming loose on seats, damage to the middle console, tear and scratch/dent on both rim and tire) when I went to test drive but unwilling to budge on price which was higher/over priced on KBB and CarGurus. Told them that. Said he'd check w the owner on my offer and I never heard back. Came back and told me dealerships don't discount that much and tried to explain why it's priced that way(showed him example of the same car priced/discounted much lower, and he said it must have been overpriced to begin with. Showed him another and he said he only competes w the immediate area...) It was a take it or leave it conversation from them but car still there and unsold and now priced lower collecting years and hard test drives. Fast response from dealer.

I love the car and don’t regret getting it. However I feel like the staff could have been more helpful and understanding. I tried negotiating the price and they gave me a Kelly blue book price of a little over 26k but when I did my an research on Kelley blue book I got a lower price then what was asked of the car due to my car not being equipped for the price they quoted me for. The dealers response was “ the price is not going down. You don’t have to buy this car. I can sell this far to 3 other people”.

dealer ask for info sent what they need did not hear from them after.snub

The experience was very very pleasant and informative.

Reached out to me. Very helpful.

Quick response. Still deciding if this is the right car for me.

Knowledgeable good service not pushy

I ended buying a BMW x5 50i Motor sport trim and upgraded! Best car I ever purchased! Excellent service from the owner and Mo!

Very Professional.Masood was very helpful

Dealer reached out to make sure they responded to my inquiry regarding rs 4 but did not get a second ot third response when i had a question about the maintenance on the care.

Responded to questions quickly.

Fast reply

Seems like a decent place,i will eventually buy a second or third car from them.

Hunter was very friendly, helpful and supportive. I would recommend North State Auto and Hunter in a New York minute..

Regina & the sale staff from North State Auto was awesome.

Informed and friendly tone.

Good service

I emailed and asked a question. Question was about the price listed and if they’d be willing to negotiate. They sent over a response not answering the question, but instead how they come up with their prices. So I responded to that basically asking if that’s supposed to mean no they won’t. Never heard from them again.

Good and responsive

Nice salesman who seem to be honest. Only had phone conversations

What a joke! Said they would follow up on a few issues and never heard back from them. I called them back a couple of times to ask some questions and conveniently enough who I needed to speak to had “just stepped out”. So I left messages to call me back and never heard anything! They also got me for a year of registration on an out of state purchase, and said I would be able to use it for the year. That was not the case when I got the car to my state, and never even received the plates they charged me for! SMH!!

Spoke with a person over the phone who had to talk to his manager about closing the deal. Told me they will call back and they never did. Found out by email from cargurus the car was sold? Interesting way to make a sale and I won’t try to business with them again.

All good

Very helpful

Great experience, highly recommended

Got back to me quickly with the additional information I wanted...

Fast response and great service. Vehicle wasn’t quite what I wanted but will keep an eye on their website to see what else they get in

Great customer service great salesman great everything. Highly recommended

Great customer service, very knowledgeable, large selection of luxury vehicles.

I test drove the vehicle which was amazing but a bit out of my monthly budget so couldn't work out a deal.

Salesperson was very professional and helpful.

Jamie was knowledgeable, straightforward, and very helpful. He returned my calls promptly and was easy to work with. I would recommend North Auto.

Their response was quick but I was trying to get decrease on the car they wasn't budging which was fair because the targa 911 hold their value even though it's a few years old I still gave it a shot.

Postponed, then cancelled appt st last minute. The agent was a young sounding person, with no knowledge of the specific car.

Super helpful, friendly and very easy to communicate with. I would go back to this dealer any time.

Great service and still following up with me....

Fast responses to emails

This dealer can’t work with Patelco credit union due to a dispute according to sales manager Robbie. Petty if you ask me I was ready to purchase a vehicle but they insisted I go through another lender but business is business this is why you don’t buy from independent dealers.

Good customer service

Great to deal with

Bought their 2014 Cadillac CTS-V Thank you

Quick response, but the car sold before I had a chance to continue the conversation

Great

Friendly and helpful. Picked me up and paid for Uber ride.

They contacted me and the conversation was good but the car didn't have all the features that I was looking for.

He kept in constant contact with me. I live too far from him to do a short test drive so I found a car closer to me.

Nice response! Professional... but weren't able to make deal.

The sales staff was very friendy. Tried to work out a deal. I thought we agreed on a price for my trade in then they came back later with a low ball price. Walked away at that point.

The salesperson who represented himself as their lead salesperson evaded answering my questions, went back and forth in numerous of emails and spent almost a week getting no where. Quite honestly, it was a complete waste of time. The salesperson attempted to redeem himself by saying he was brand new in the industry (gone from lead sales person to brand new) and attempted to lure me back with sympathy. He lost all credibility.

They were great.

Fast response. Worked with me to set up a time to come test drive the maserati S Q4

Excellent response and courteous, personable follow up. Thanx. Makes me migrate to this dealer

Not a very honest company. promise to get back with me in a timely fashion and they failed to do so the car was sold from under me without notice. I dealt with a manager Masood. Take your business elsewhere

Dealer contacted me with a few emails then stopped replying to any of my emails and never got back to me about any of my requests

I am asking for when the price drops....but they didn't say anything about that. Very responsive in terms of time.

Responsive to questions and inquiries. Exchanged emails and phone calls over several days. Had an agreement in principle for this car only to have it sold out from under me after booking a flight to complete the transaction.

pleasant experience. staff is knowledgeable and friendly.

Awesome

Fast response. Cordial.

Couldn't be more pleased!!!! Absolutely love my car and the dealers worked with all my needs and expectations!!! I will never go anywhere else to buy a car!!!!

Seemed like a wash and flip shop. Car seemed clean outside but it smelled like the previous owner inside. Steering-wheel alignment was off.

Initial contact but my questions were never answered

Confusing. Not sure about car interested in. Couldn't get a car fax report

Tim was great!

Dealer told me, he will call back in 20 minutes, but never bothered to call back.

A great Dealer to work with. I was in and out in 2 hrs.

Good contact. Answered all my questions.

Quickly responded to my inquiry, and followed up with answers to my questions. Very helpful & informative.

Masood was knowledgeable and accommodating to my many questions.

Thank you Masood and the manger or owner ..... Responded very quickly to my emails and txts ... I did get a 2012 BMW from them very happy with my purchase.... They where very friendly and made sure I was satisfied with my car...

Very good car buying experience. A lot of nice cars. See Masood he's a great salesman.

This dealer called me right away. Advised me that the car was ready to rest drive. I drove, I saw, I conquered. I got exactly what I wanted, and the guys at this dealership are so awesome. They treat you with respect and honesty. Would absolutely refer friends and family to this dealership.

Response was very good.

Great group of guys. Very knowledgeable and friendly.

Great customers service, great car great deal i will deal with them again

David & Chris were professional, nice folks to buy a car from.

Tim and his team are great and fast!!! Got me my second car within couple hours. Gave me great deal, great experience!! Will come back for them.

I hade problems with the car soon after a purchased it and they responded immediately and fixed my car. I would recommend them to everyone.

Very attentive, friendly, and accomodatimg.

Found the car I wanted at a price I was able to afford! These guys are a legit business. There all about there customer service ! From the moment I received a call from a salesmen to the moment I drove out with the car after meeting the finance manager, I had a wonderful experience! They offer complimentary warranty on all there vehicles which is a huge plus. A lot of small dealerships are As-Is. I recommend you to check them out and ill be back for my next car purchase ! Thank you guys and thank you Tim (one of the owners) for a great experience and vibe,

Received a call. Did not follow up with action items from conversation.

Got the best price for us on the jeep.

They contacted me by email, but didn't answer my question.

They are nice person's and bring good costumer attention and service

I love the car I bought. It's amazing and they have the best customer service. I highly recommend buying your next car from north state auto.

Very averavge customer service they said they ll give me a call back about the car which I liked

Great service all around. I would highly recommend them.