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Closed Today (Sun)
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Mac Haik Chevrolet
About Us
Houston's #1 Volume New Vehicle Chevy dealer and Houston's only 19 time Chevrolet Dealer of the Year. We live with purpose in our pursuit to take care of our customer's while carrying the largest selection of new Chevrolet's in Houston as well as all surrounding areas. Also through Mac Haik Automotive Groups extensive dealer network we also have access to over 2,000 quality preowned vehicles saving you time and money. It's always worth the trip to I-10 and Kirkwood for a great selection of new and used cars, trucks and SUV's. We are centrally located to almost anywhere in the greater Houston area and with so many cars and trucks in stock its easy to find the right vehicle.
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Closed Today (Sun)
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11711 Katy Fwy
Houston, TX 77079
Our Amenities
- Car Wash
- Loaners available
- Free Trade Appraisal
- Coffee and Water
- Free Multi-Point Inspection
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Service Info
Service Hours
Dealer Reviews
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Great customer service and my salesman got the deal did even with my bad credit. Alex O is the salesman to deal with.
Jan 1, 2026
Response from current dealership:
Lawrence, we're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. We do hope we can be of assistance in the future. Take care!
Dec 24, 2025
Response from current dealership:
We appreciate your positive review about your recent experience with us! We hope to see you soon!
Nov 21, 2025
Response from current dealership:
We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 21, 2025
Helpful and pleasant
Oct 29, 2025
Response from current dealership:
Greg, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Oct 6, 2025
Response from current dealership:
Thank you so much for your high rating. Feel free to reach out to us if you need anything. Have a wonderful day.
Emailing back and forth with salesman. He said to do a pre approval and I did. He said he would get everything ready so when I got there it would not take that long of a process to sign all the paperwork. He would also have the car ready to go. He pulled the car up to the dealership.It took all of 29 minutes to pull up my paperwork, he went outside to look at my vehicle. He kept going back and forth to talk to another man who then came and asked me for a down payment. I told him I had filled out an online application and asked for $0 down. The other man said he needed $2400 down and a cosigner. I told him I did not have either the down or a cosigner. He asked who I had filled an application with and I sad Cargurus.... he said no deal unless I had a down payment and a cosigner. I left upset because it took an hour and fifteen minutes to get there from my house. That down payment and cosigner could have been part of the conversation " I will have the car ready to go and paperwork "
Sep 18, 2025
Response from current dealership:
Diana, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager, Antione Burks, at 281-596-6230 when you have a chance. Thank you, and we look forward to hearing from you.
Sep 13, 2025
Response from current dealership:
Luis, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Jul 25, 2025
This dealer instantly sent an OTD when I asked for it without me having to haggle and ask multiple times. There weren’t any ridiculous fees or dealer add ons added to the price. If I had decided to purchase a new Chevrolet I would have went with this dealer. They had the best price I could find as well.
Jul 30, 2025
Response from current dealership:
Lindley, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jun 30, 2025
Response from current dealership:
Berchell, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Jun 11, 2025
Response from current dealership:
We are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!
I was contacted prompt after my request. I didn’t purchase car but the associate was very nice and willing to help.
May 29, 2025
Response from current dealership:
We appreciate your positive review about your recent experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.
Terrible service. Had me come in for a vehicle but
when I arrived said they are just gonna wholesale
the car. Wasted 1.5 hr trip. Called back 2 days later
for another bmw one associate told me come on in
it’s available.. A hr later called me back and said it
was sold last night as I was on the way already.
May 9, 2025
Response from current dealership:
Elizah, thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to our general Manager Josh Potts at 281-596-6240 at your earliest convenience to discuss how we can turn this experience into a positive one.
The staff there was amazing , very accommodating, courteous, and genuinely excited to offer service, even during a hick up with an issue about the rental car that I drove from another state there in. They were patient and understanding while getting my plan together to get both cars to their appropriate destinations. Shout-out Darian 1st and foremost. Darian is truly one of those 1s. From start to finish, exceptional customer service. Shout-Out to Rose , Danny in finance, Wayne really is really a great member of management. 1 mention of a concern, no hesitation at all he said we will check that out for you right now. Last but not least, Mike Artinian, thank you for bringing together the last part of the solution to the slight hick-up . If I've forgotten any name, misspelled, my apologies. The whole there is amazing
Apr 30, 2025
Response from current dealership:
It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!
May 1, 2025
Response from current dealership:
Christopher, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Apr 16, 2025
So far at least this dealer offered me the best value for my trade in, they could have done better. But I did appreciate it because the other dealers were lowballing me bad!
Apr 21, 2025
Response from current dealership:
Walter, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Mar 8, 2025
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Horrible experience! Would give it zero stars if I could. Drove all the up there to find out the truck was in the shop for ‘recon’ then all of a sudden it was finished in the shop. When we took it for a test drive, the truck smelled AWFUL!! When I asked what the smell was, he told me that that is what the air freshener hanging from the rear view mirror was for which helped none what so ever. The salesman had no idea what dualed out meant or what towing mirrors were. When the test drive was over and we sat to discuss the price and financing, he had the wrong price of the truck and showed us nothing but extra packages that we as women should get. He whispered to us about how much money had we saved to go toward the truck. Absolutely do not recommend this dealership.
Feb 27, 2025
Response from current dealership:
Katelyn, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to address your concerns. Please reach out to our general Manager Josh Potts at 281-596-6240 when you have a chance. Thank you, and we look forward to hearing from you.
Ask for 10% of payment. That I was not qualify for approval they don't deal with car gurus
Feb 26, 2025
Response from current dealership:
Samuel, thank you for your feedback. We strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please get in touch with our General Manager, Josh Potts, at 281-596-6240 to discuss your concerns, as your satisfaction is paramount to us.
Feb 23, 2025
Response from current dealership:
James, we appreciate your positive review of your recent experience with us! We are always happy to assist you if anything else comes up. Take care!
Feb 20, 2025
Response from current dealership:
We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feb 12, 2025
the salesman was great.
Feb 19, 2025
Response from current dealership:
Ronald, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feb 7, 2025
Response from current dealership:
Daniel, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
I have to confess I am partial to Mac Haik Auto Complex (Ford / Chevy / etc...) I bought my last New Car from
Mac Haik Ford -Houston, Texas I-10 Hwy a 2003 Mustang GT - The best Car I have ever owned yes I cried like
a little school girl when I was in a wreck and it totaled my GT.
Respectfully,
Ronnie Irby
Jan 21, 2025
Response from current dealership:
Ronald, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jan 17, 2025
Response from current dealership:
Jason, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Dec 31, 2024
Great and immediately customer service assistance : Miss Jennifer Medrano. Easy schedule appointment and tracking. Professional, experienced and kind persons.
Jan 5, 2025
Response from current dealership:
We're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. Please don't hesitate to reach out if there's anything additional we can do for you.
Jan 2, 2025
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Dec 12, 2024
Response from current dealership:
Carl, your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Since relocating to Houston, I tried getting a vehicle at 2 different local dealerships. However I was turned down, but at Mac Haik the sales team, especially Alex don’t stop until he’s able to get you in a vehicle. You will not go wrong with giving Mac Haik a try, you will walk out with a vehicle.
Dec 12, 2024
Response from current dealership:
April, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Dec 12, 2024
Response from current dealership:
Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please contact our general Manager, Josh Potts at 281-596-6240 so we can discuss your experience further. We look forward to hearing from you.
Nov 20, 2024
Great
Nov 25, 2024
Response from current dealership:
We are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
one minute they would say the truck was sold then the next they would say it's advailable. But they kelp pushing to buy a diffrent one
Oct 29, 2024
Response from current dealership:
Mason, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to turn your experience around. Please reach out to our general Manager Josh Potts at 281-596-6240 at your earliest convenience to discuss how we can turn this experience into a positive one.
Oct 22, 2024
Response from current dealership:
Lucas, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Oct 25, 2024
Response from current dealership:
Stephen, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
Sep 20, 2024
Response from current dealership:
Adam, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 17, 2024
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Aug 22, 2024
Response from current dealership:
William, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Chevrolet! We sincerely value your business and look forward to your next visit!
Responses from a couple of people. All seemed to be anxious to move forward with this potential sale. Just didn't appreciate that the price of the car was adjusted ( raised) twice in the span of a week while I was pursuing my own financing possibilities.
Aug 21, 2024
Response from current dealership:
David, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact our general Manager Josh Potts at 281-596-6240.
Aug 7, 2024
Response from current dealership:
We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
The customer service there was awesome they just didn’t have the car that was on the internet they need to update there servers when cars are sold
Jul 14, 2024
Response from current dealership:
Greg, we appreciate you taking the time to leave us this feedback. Thank you so much for being one of our valued guests and we look forward to your next visit! Take care!
The initial call was great and I set an appointment to view a car that Friday. It was Monday. The very next day it was sold and I didn’t find out until I drove four hours just to be told they sold it days ago. So yeah bad communication and poor customer service.
Jun 13, 2024
Response from current dealership:
Patrick, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our General Manager Josh Potts at 281-596-6240 so we can make your experience a positive one.
May 20, 2024
I didn't buy a truck on the visit. However, I was very impressed with the sales staff and how they conduct business. I was able to test drive the truck and ultimately decided we didn't like the Colorado. They also have a great inventory to choose from when shopping for a new truck or car.
May 23, 2024
Response from current dealership:
Steven, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Our team is dedicated to providing top-quality service, and we're so happy to hear that your experience reflected this. We hope to be of service to you again! Take care!
May 15, 2024
Response from current dealership:
David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
May 3, 2024
Good dealer,,, just kept me too long. More than 2 hours. Other than that ,, it was great.
May 7, 2024
Response from current dealership:
Mark, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!
This is the place to go for your next Chevrolet! Best selection, world class staff and top notch service. My wife thanks you Jason Chan!
Apr 14, 2024
Response from current dealership:
Justin, your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Listened to what I was looking for. Never tried to push me into something else. Made it worth our time to drive hours fir a good deal.
Apr 14, 2024
Response from current dealership:
Shane, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Failed to communicate over the phone. I eventually got an email the vehicle was gone but no one ever bothered to call back. No one can take off work and visit dealerships all day. That is unrealistic. It isnt hard to answer a call or call back.
Apr 4, 2024
Response from current dealership:
Regina, thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again.
Mar 28, 2024
Response from current dealership:
Jeff, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to our General Manager Josh Potts, at 281-596-6240 when you have a chance. Thank you, and we look forward to hearing from you.
Mar 12, 2024
Response from current dealership:
Garry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Feb 26, 2024
Response from current dealership:
Michael, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.
Thomas the salesman I dealt with was very friendly and helpful. Great customer service.
Feb 23, 2024
Response from current dealership:
Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Feb 23, 2024
Response from current dealership:
Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Feb 16, 2024
was very good with good service and attention.
Feb 20, 2024
Response from current dealership:
Juan, we really appreciate your feedback! Please don't hesitate to reach out to us if there's anything more we can do!
Feb 8, 2024
Response from current dealership:
Jason, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Mac Haik Chevrolet and we hope to see you again.
Went to see this pickup, had them turn it on and it sounded weird. I asked them to pop hood. That's when I noticed huge dent on the front bumper and fender piece wasn't even painted and the other fender was bent. They called it minor damage. Insurance claim was filed on Insurance but truck wasn't fixed. Beware.
Feb 4, 2024
Response from current dealership:
Leonor, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 497-6600 to discuss your concerns, as your satisfaction is of utmost importance to us.
Jan 30, 2024
Very responsive. Helpful answers to questions.
Feb 2, 2024
Response from current dealership:
Kimberly, we are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Jan 26, 2024
Started out great. Made an appointment to see the truck. While driving to the dealership I received two texts and one email saying the truck
was ready for us to see. Get there and the truck was sold. I'm happy they made the sale the night before our 9:30 am appointment the next
day, not happy they let us drive there knowing the truck was sold.
Jan 29, 2024
Response from current dealership:
Deborah, we regret to hear that you had a negative experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (281) 497-6600 so we can work towards a resolution.
Jan 27, 2024
Response from current dealership:
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
Jan 18, 2024
Response from current dealership:
Lonzo, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Jan 12, 2024
Excellent service! Q was one of the best salesmen I’ve ever dealt with.
Jan 17, 2024
Response from current dealership:
Robert, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
Jan 16, 2024
Response from current dealership:
Veronica, thank you for your kind words and this wonderful review! Please don't hesitate to reach out to us if there's anything more we can do!
Show older dealer reviews 324
Jan 5, 2024
Response from current dealership:
Craig, your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Dec 29, 2023
Response from current dealership:
Valente, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Dec 29, 2023
Response from current dealership:
Jeniffer, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
Dec 17, 2023
Response from current dealership:
We're so happy we were able to help you out! Please don't hesitate to reach out to us if there's anything more we can do!
Dec 13, 2023
Response from current dealership:
Alex, thank you so much for the positive review! Please don't hesitate to reach out to us if there's anything more we can do!
This dealer was very competent and was was ready and willing to do all necessary to foster the sale? I like the car it’s just that I wasn’t in the position to make the purchase happen
Dec 8, 2023
Response from current dealership:
Thank you for taking the time to let us know how we did. We hope you have a great day!
Nov 27, 2023
Very hopeful
Nov 30, 2023
Response from current dealership:
Aleshia, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
Nov 16, 2023
Good communication
Nov 18, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Nov 17, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! We sincerely value your business and look forward to your next visit!
Nov 17, 2023
Response from current dealership:
Christine, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!
They talked to me Saturday but when I got there Monday the truck was in the shop. I’m almost 9 hours from this dealer so going home empty handed was what we were going to do but the people there were so nice!! They found us one very close to that one and it was brand new. We appreciate everything they did for us. Very good people and a great place to go!
Nov 14, 2023
Response from current dealership:
Erica, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
Nov 14, 2023
Response from current dealership:
Robin, we appreciate you taking the time to leave us this feedback. If you're ever in need of more help, please let us know!
Oct 31, 2023
Response from current dealership:
Philip, thank you for sharing your positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
Oct 27, 2023
Response from current dealership:
Christopher, we're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing Mac Haik Chevrolet and we hope to see you again.
Malik added an insurance that cost me an extra $4500 without telling me. He was defensive and condescending when I told him about himself. Be careful dealing with this dealership.
Oct 27, 2023
Response from current dealership:
We regret to hear that you had this experience with us. We hope you are willing to give us another chance. Please reach out to our general Manager Josh Potts at 281-596-6240 so we can work towards a resolution.
Oct 20, 2023
Response from current dealership:
Pisarn, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
The original vehicle we were interested in turned out to not be exactly what we were looking for. Our salesman Delroy went above and beyond helping us look while we were there. Unfortunately we could not find the right one on this trip but we would definitely recommend Delroy and Mac Haik to anyone needing a vehicle.
Oct 16, 2023
Response from current dealership:
Thanks for highlighting some of our staff who helped make this such a great experience! We're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. Thank you again for choosing Mac Haik Chevrolet and we hope to see you again.
Oct 13, 2023
Great
Oct 16, 2023
Response from current dealership:
Rick, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 3, 2023
Dealership was very easy to work with. They walked me through the purchase from 4.5 hours away. They were responsive and upfront. I flew in and 30 minutes after arrival at the dealership I was headed home in my new vehicle.
Oct 5, 2023
Response from current dealership:
Mike, Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We sincerely value your business and look forward to your next visit!
Sep 26, 2023
Although I did not buy for personal reasons, they were very attentive and friendly. Delroy was very attentive.
Sep 28, 2023
Response from current dealership:
Ivan, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. If you have any further questions, please give us a call. We're always happy to help!
Get there the same day for this truck. As scheduled n not once did they tell me while on the way the the truck wasn’t even there anymore. When appointment was made they even said that they would have it out front and ready for me.
Sep 25, 2023
Response from current dealership:
Thank you for reaching out to us. We regret to hear about the situation you have described. We'd like the opportunity to turn your experience around. Please reach out to us at (281) 497-6600 at your earliest convenience to discuss how we can turn this experience into a positive one.
Sep 16, 2023
Response from current dealership:
Randy, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
Sep 9, 2023
Response from current dealership:
Sabrina, thank you for taking the time to let us know how we did. We hope you have a great day!
Sep 1, 2023
Response from current dealership:
Dean, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Aug 31, 2023
Response from current dealership:
Emanuel, we're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Aug 28, 2023
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Aug 10, 2023
Response from current dealership:
Karen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!
Aug 2, 2023
We were contacted about the vehicle we were interested in by a couple of people from the dealership. However, we were not ready to make a
purchase and the vehicle was no longer available. We appreciate the dealership follow up and staying in contact with us. Thank you.
Aug 6, 2023
Response from current dealership:
We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Jul 31, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! We do hope we can be of assistance in the future. Take care!
Jul 15, 2023
A wonderful car bought experience! Listened to our needs and kept us in budget. Super friendly and efficient. Would definitely recommend.
Jul 20, 2023
Response from current dealership:
We are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Jul 13, 2023
Told me the car was gonna be ready for me to test drive and when I got there (45 drive from my house), sales person did not know where the car was, we drove around all over the lot in the rain just to find it in the garage up in the air with no wheels and tires on it.
Jul 18, 2023
Response from current dealership:
Sara, we are disappointed to learn of your experience here at Mac Haik Chevrolet, but will take this opportunity to improve. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Manager Brian Caldwell at 281-596-6276 so we can work towards a resolution.
Great service and selection. Good people to deal with. Would not hesitate to do business again.
Jul 13, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a slow start getting them to reply, but once they set me up with Q - then things took a turn for the better. He answered all my questions and worked really hard to earn my business. After doing most everything online - all I had to go to the dealership for was to sign the paperwork (I hate car dealerships, but I was in and out in 30 mins).
Jun 27, 2023
Response from current dealership:
Rance, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Chevrolet! If you have any further questions, please give us a call. We're always happy to help!
Jun 27, 2023
Response from current dealership:
Jose, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Awesome experience with all these professionals, chase , John , and supervisors Mac haik I recommend this car dealer to everyone that is serious about purchase a vehicle
Jun 22, 2023
Response from current dealership:
Marcos, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!
Pedro De La Cruz was very helpful super nice and very professional and sent me a few emails about the vehicle I was interested in.
Jun 21, 2023
Response from current dealership:
Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Chevrolet! We are always more than happy to assist you if anything else comes up. Take care!
Salesman made my time a priority, I asked him to make it as smooth as possible and he definitely did so.
Jun 13, 2023
Response from current dealership:
Willy, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 13, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Apr 19, 2023
Number one in all your needs
Apr 22, 2023
Response from current dealership:
Darryl, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Mar 3, 2023
This absolutely the worst Dealer in Houston and surrounding areas absolutely the worst. Was told they had the vehicle right up until I arrived for vehicle but it had just sold yet 5mnis before when could I come in for test drive this happened twice. The third time I told them I was in the parking lot by the vehicle . They never came out just the worst in the Houston Area
Mar 8, 2023
Response from current dealership:
Roscoe, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 497-6600 to discuss your concerns, as your satisfaction is of utmost importance to us.
I had an appt at 1:00pm with Issac, he was not available waited 30 mins then left. Very unorganized. Adrian tried to help but could not find the keys
Mar 3, 2023
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us.
Feb 14, 2023
Prompt reply but o found one from another dealer
Feb 17, 2023
Response from current dealership:
Scott, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
Was very helpful and was willing to work out a good deal if I was able to take the drive
Feb 14, 2023
Response from current dealership:
We're so happy we were able to help you out! Feel free to reach out to us if you need anything. Have a wonderful day.
Feb 9, 2023
Response from current dealership:
We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Feb 7, 2023
Dealer delivered the truck to my 3 hours away! Responded quickly to anything I asked! Highly recommend!
Feb 9, 2023
Response from current dealership:
Christian, we're glad everything was completed quickly and to your satisfaction! Thanks again for the recommendation, and have an amazing day!
Jan 29, 2023
Response from current dealership:
Timothy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Jan 25, 2023
Response from current dealership:
Thank you so much for your positive comments about Mac Haik Chevrolet! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
I put a deposit on the CRV and 23 people looked at it. 4 came back on Saturday to buy it. But it was sold to me. Picked it up Thursday night. Drives real nice.
Jan 25, 2023
Response from current dealership:
We appreciate your positive review about your recent experience with us! Thank you so much for your feedback! We hope you have a great day!
They post a car that went to auction. Bait and switch. They post cars just to get you there, but they don't have it. Then they follow up with a newer vehicle that is outside of
my price point. They did offer a Santa Fe, but they couldn't find it.
Dec 16, 2022
Response from current dealership:
Tony, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our general Manager Josh Potts at 281-596-6240 so we can work towards a resolution.
Pretty typical dealership with the let me talk to my manager games, not a fan. I went in with a specific vehicle in mind, Car Gurus (where i found it) claimed is a good deal but
not a âgreatâ deal. So from looking on KBB and other sites it seems to be overpriced, so we had a frank conversation and after three trips to the manager it resulted in a
$500. decrease, which is not enough to make it a great deal. It truly was there loss as i can wait and see how low it goes. I made it clear i am still interested in the vehicle but
because they feel they are aggressively priced, they wont come down in price. I will wait, normally after 60 or so days on the lot they will take to the auction, and i know they
will get way less than i was offering. Even if they had met me halfway, we could have possible made a deal, but no, they do not like the tables turned on them.
Dec 19, 2022
Response from current dealership:
John, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our general Manager Josh Potts at 281-596-6240 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Dec 8, 2022
Response from current dealership:
Michael, our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!
Talked and texted dealer several times over a week. Arrived at dealer 12/04/22. Could not see nor was told about the major crack in front windshield. Response from salesperson was we have to fix it. I opened the back lift gate and saw 2 fire ants then went to driver's side 2nd row and saw 10 more fire ants on the back of driver's seat. Salesperson responded "I can take to service and have them out on 30 minutes" "it's because of the conctete". I was not impressed with these answers and left.
Dec 7, 2022
Response from current dealership:
Kimberly, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
Dec 4, 2022
Thank you Jackie for your help in selecting this vehicle.
Dec 6, 2022
Response from current dealership:
Jose, we're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. Please let us know if there is anything else we can do for you; we are more than happy to help!
Nov 22, 2022
Response from current dealership:
Javier, we are very happy to have provided you with such a positive experience! We hope to see you soon!
Nov 10, 2022
Response from current dealership:
We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Nov 8, 2022
Response from current dealership:
We are so happy to read such a great review about Mac Haik Chevrolet! We sincerely value your business and look forward to your next visit!
Oct 26, 2022
I’m am very pleased with the attention that was brought to me and help that I needed as I sought out to purchase a new car.
Oct 31, 2022
Response from current dealership:
Bruce, we are very happy to have provided you with such a positive experience! We hope you have a great day!
Oct 13, 2022
This dealership has unbeatable prices and a staff that was super friendly and willing to help get the best deal possible. I ended up buying the truck I reached out about and I am super happy with my purchase.
Oct 19, 2022
Response from current dealership:
Morgan, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Chevrolet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Oct 19, 2022
Response from current dealership:
Stacey, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Sep 26, 2022
Response from current dealership:
James, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Chevrolet! Please don't hesitate to reach out if there's anything additional we can do for you.
Sep 22, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Sep 18, 2022
Great Service
Sep 22, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Advertised
the car with
88k miles on
cargurus,
showed 140k
on their
website. Went
to go look at
the car but
they "couldn't
find it" so
they figured
"it must have
sold."
Sep 10, 2022
Response from current dealership:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us.
Sep 8, 2022
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
Adequate communication from the dealer. Did not bought from them due to the vehicle being sold but they took the time to notify me bore starting anything.
Sep 6, 2022
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. We hope you have a great day!
Aug 27, 2022
Fast respond
Sep 2, 2022
Response from current dealership:
Hello there! Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Sep 3, 2022
Response from current dealership:
Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 497-6600 to discuss your concerns, as your satisfaction is of utmost importance to us.
Sold the truck, contacted me and was told I was heading there the following morning. Even texted me while I was on the way but never mentioned they sold the truck I was looking for. “Salesman” never called or anything. Left all that to the internet contact people.
Aug 30, 2022
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our General Manager, Josh Potts at 281-596-6240 so we can work towards a resolution.
Aug 17, 2022
Good.
Aug 23, 2022
Response from current dealership:
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Aug 10, 2022
I went to see the vehicle, I drove an hour plus 30 minutes to get there, and when I arrived they told me that they did not have the car for which I was going
Aug 16, 2022
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to our general Manager Josh Potts at 281-596-6240 at your earliest convenience to discuss how we can turn your experience into a positive one.
Paying cash. 1st Salesman started working with me, then ghosted me, had to contact a second, then never heard back. Third Salesman told me the truck sold out from underneath me. Worked out tho; found a newer truck with less miles at another dealer for a better price.
Aug 9, 2022
Response from current dealership:
Hi, we apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Aug 1, 2022
Great
Aug 3, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.
Aug 3, 2022
Response from current dealership:
Hello, we are glad we could help! Thanks again for the recommendation, and have an amazing day!
Jul 28, 2022
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. Please contact us at (281) 497-6600 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Jul 24, 2022
Response from current dealership:
Hello there! Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 497-6600 to discuss your concerns, as your satisfaction is of utmost importance to us.
Jul 19, 2022
Response from current dealership:
Hello, we're glad to hear you enjoyed your visit. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Jul 8, 2022
good attitude but they lacked of interior photos of the vehicle
Jul 12, 2022
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Very disappointed I sent my pre approval to dealer and had appointment set for Saturday and they dealership sold the truck the next day and when I contacted them I was rudely told they don't hold vechiles and when I sent manager a messege no response yet
Jul 12, 2022
Response from current dealership:
Hi, thank you for taking the time to leave us feedback about your experience with us. Please contact us at (281) 497-6600 when you have an opportunity, and we will be more than happy to try and turn your experience around.
general Manager Josh Potts at 281-596-6240
general Manager Josh Potts at 281-596-6240
Jun 30, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Jun 21, 2022
Horrible I asked for pics they sent all made the car look perfect as it turned out after I wasted my time taking off work early to go see the car
there was a hole in the console (I never saw in pics provided) the half of the passenger side of car had huge scratch marks all they way down
side (that side never shown in pics one shown was blurry I should have known then). I was just horrified they would post pics and not tell the
truth. The person that was bringing the car to me was actually rude Jarrod Goldberg when I said I wasn't interested due to the huge scratch
and hole in console. They continued to ask if I was coming I said I would get there etc. it seemed so over anxious to sell this car after seeing
it I understand why. Lady assisting kept asking for info on my car for trade in "manager was very interested in my 2005 Cadillac". I won't go
back!
Jun 23, 2022
Response from current dealership:
Hi, it is disappointing for us to hear that your experience was anything less than great. Please contact our Service Manager Brian Caldwell at 281-596-6276 when you have an opportunity, and we will be more than happy to try and turn your experience around.
A little too pushy, basic sale tatics were used. Didn't care for it so I chose another dealership. Sales lady tried to rush and under value my trade in.
Jun 17, 2022
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We regret that you weren't satisfied with your experience. We hope you will give us another chance. Please call our general Manager Josh Potts at 281-596-6240 so we can work towards a solution. Thank you and have a great day.
Finance group were great. Sales person was fine except I am still waiting to get keyless entry code . No card in truck. You would think that someone could help after spending $84K on truck.
Very disappointed in their service .
Jun 17, 2022
Response from current dealership:
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. Please contact our general Manager Josh Potts at 281-596-6240 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Vary responsible and even reached out as a first time shopper I was happy to get the info and financial guide needed
Jun 15, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jun 14, 2022
Response from current dealership:
Hi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!
Jun 10, 2022
Excellent Dealer
Jun 13, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Take care!
I decided to go to another direction. The experience was very positive and communication was excellent.
Jun 9, 2022
Response from current dealership:
Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
May 22, 2022
Good communication and follow up
May 25, 2022
Response from current dealership:
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Car was 40,000$ tax title and license and they tried to rip me off with 30,000$ interest. Which is 75%, the dealer couldn't explain to me why the car went to 70,000$
May 20, 2022
Response from current dealership:
Hi, thank you for taking the time to leave us your honest feedback. Please contact our Service Manager Brian Caldwell at 281-596-6276 when you have an opportunity, and we will be more than happy to try and turn your experience around.
May 13, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Apr 28, 2022
Very responsive, and available right away
May 3, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Apr 19, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 10, 2022
The Dealership Was VERY Proactive in My Car Buying Process. I Definitely Recommend Them!!! No Haggle, Not Overbearing... Just A Smart, Simple, Smooth Process.... My Sales Person Name Was Ralph.. He's A Stand Up Guy!! Can't Recall The Financing Manager Name, But He's An Awesome Guy To Work With As Well!!!!! PLEASE GOOOO SEEEE THEMMM!
Apr 13, 2022
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!
Ralph, the salesman that assisted me with picking the truck, was very helpful, courteous, and knowledgeable. The finance department
individual that I worked with have a very good demeanor and went over everything thoroughly and answered all of my questions precisely.
My overall experience with Mac Haik was perfect and I will recommend them to anyone I know who is looking for a vehicle.
They list cars before they pass their in house inspection. Then after they reach out to you about said car...omce you mention your preapproved by Westlake (they then claim the car didnt pass inspection and is not available) avoid and don't waste your time..
Mar 23, 2022
Response from current dealership:
Hello, Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
A Sales Rep woman got mad because I reached out to the dealership directly so that I can be first in line to purchase the truck. So I gave her a chance to help me instead of the person I originally contacted. Long story short the lady was rude, did not contact me back after I gave her all my personal info and she allowed another person to come a day behind me and purchase the truck. I could have had the other Rep help me. I honestly believe I she hurt my chance of the getting the specific vehicle I wanted. I will never recommend anyone to this dealership.
Mar 19, 2022
Response from current dealership:
Hi, thank you for reaching out to us. We regret to hear about the situation you have described. We would like the opportunity to make this up to you. Please contact our general Manager Josh Potts at 281-596-6240 so we can make your experience a positive one.
Mar 7, 2022
Response from current dealership:
Hi there! We're so happy we were able to help you out! Thank you for leaving us this response!
Customer service was excellent I flew to texas from California after finding truck on car gurus My salesman Clark was very professional picked us up from the airport & we got all the paperwork finished no problems .Alphonso did the financial part of the purchase very friendly & professional we were in & out in time to get on the road to California in a bout two hours. I will tell all my friends & family about my perfect experience at Mac Haik Chevorlet Houston
Feb 21, 2022
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
Feb 18, 2022
Lisa Cooney was great to work with. Excellent experience and happy with our car!
Feb 21, 2022
Response from current dealership:
Hi, we're happy you found our staff to be so supportive during your experience here at Mac Haik Chevrolet. We hope you have a great day!
Feb 15, 2022
Excellent
Feb 17, 2022
Response from current dealership:
Hello, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
Horrible service , they ran my credit several times without my permission by getting my app from another financial institution WITHOUT MY PERMISSION
Feb 15, 2022
Response from current dealership:
I would like to hear more about what happened. Can you give us a call? Wayne Depenbrock, Used Car Director, 281-596-6242
Feb 12, 2022
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. We look forward to your next visit! Take care!
Jan 17, 2022
They was great very professional and friendly
Jan 20, 2022
Response from current dealership:
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Jan 16, 2022
Good email response..
Jan 21, 2022
Response from current dealership:
Hi there! We're so happy we were able to help you out! Thank you for choosing Mac Haik Chevrolet and we hope to see you again.
Quick response and good communication. Unfortunately the vehicle sold before
I had a chance to test drive it.
Jan 21, 2022
Response from current dealership:
Hi, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Dec 14, 2021
Response from current dealership:
Hi. We appreciate your positive review about your recent experience with us! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
Nov 28, 2021
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!
Nov 12, 2021
Response from current dealership:
Hi, your wonderful feedback and rating mean a lot to us. We are always more than happy to assist you if anything else comes up. Take care!
Oct 19, 2021
Decent prices but takes 5 hours to buy a car...
Oct 22, 2021
Response from current dealership:
Hello, we regret to hear that your experience with us was not a more positive one. Please contact our general Manager Josh Potts at 281-596-6240 when you have an opportunity, and we will be more than happy to try and turn your experience around. Take care!
Sep 27, 2021
Good dealership
The car have a small damage not reported, but they was able to ngociate.
Mr. Smith was a great seller, i will recomend this dealer for sure!
Sep 24, 2021
Response from current dealership:
Hi, your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet. Thanks again for the recommendation, and have an amazing day!
The experience was good. Only problem I had was I told salesman my daughter was coming in to test drive. It sold and she made the trip to find this out. I think I should have been told.
Sep 14, 2021
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (281) 940-1506 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you.
Talked to a sales associate about pricing and shipping and requested a deal. The sales manager called me and told me no deal, not
working for them. Next day the sales associate called me and said he could make it work with shipping to me. I called him and texted a
couple of times no deal or response. I know these trucks are in high demand right now, but you can't ignore potential customers. It would be
better if you told me know so I can move on.
Sep 14, 2021
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like the opportunity to address your concerns. Please reach out to our general Manager Josh Potts at 281-596-6240 when you have a chance. Thank you, and we look forward to hearing from you.
Sep 9, 2021
Great experience
Sep 10, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Sep 9, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.
Prices listed are not accurate. After they pulled my credit the
added costs to the vehicle stating these products are already on
the car. Underhanded.
Sep 5, 2021
Response from current dealership:
Hello, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our general Manager Josh Potts at 281-596-6240 so we can work towards a resolution. Thank you!
Sep 5, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us! Thank you for choosing Mac Haik Chevrolet and we hope to see you again.
Aug 23, 2021
Responded quickly, but not pushy
Aug 25, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. We hope you have a great day!
The price quoted, was not the full sales price. I was told that they added LoJack on all of their cars wit h was an additional $680 and thay since the car had tint, which was already a part of the car, it would be an additional $499.
Aug 18, 2021
Response from current dealership:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our General Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us.
Aug 13, 2021
Great service!
Aug 18, 2021
Response from current dealership:
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
Aug 1, 2021
Did not appreciate being put in all the email lists! Received sooooo many emails and they would not leave me alone.
Aug 5, 2021
Response from current dealership:
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our general Manager Josh Potts at 281-596-6240 to discuss your concerns, as your satisfaction is of utmost importance to us.
This dealer did notify me that the vehicle that I was interested was already sold! I really appreciate their honesty!
Jul 30, 2021
Response from current dealership:
Hi, thank you for taking the time to let us know how we did. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Jul 28, 2021
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Jul 24, 2021
They didn’t have the one I was interested in but got me in another one at the price and low mileage I was looking for.
Jul 28, 2021
Response from current dealership:
Hi there! We're so happy we were able to help you out! We look forward to your next visit! Take care!
Jul 18, 2021
Simply great. Great car.
Jul 19, 2021
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Mac Haik Chevrolet and we hope to see you again.
Jul 18, 2021
Response from current dealership:
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
Jul 15, 2021
I went to this dealer yesterday to trade in a
vehicle and purchase a 2020 Colorado 4x4
listed at $34,995 they gave me a good deal
for my trade but the colorado had a window
price of $38995 and they would not honor
the advertised price of $34995 !!!
Jul 16, 2021
Response from current dealership:
Hello, we regret to hear that your experience with us was not a more positive one. If you are willing to give us another chance, please contact our general Manager Josh Potts at 281-596-6240 so we can understand your situation better in order to try and turn your experience around. Thank you, Mac Haik Chevrolet
Jul 10, 2021
By far the best experience ever buying a vehicle. Went in at 6pm to test drive. Drove out at 9pm in my new vehicle.
Jul 11, 2021
Response from current dealership:
Hello, thank you for sharing your positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!
Jul 4, 2021
Called back in timely maner
Jul 5, 2021
Response from current dealership:
Hi, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Jun 26, 2021
Response from current dealership:
We want all our clients to have a comfortable and stress-free experience with us! Thank you again for choosing Mac Haik Chevrolet and we hope to see you again.
Jun 25, 2021
Dealer responded and was eager to work with me.
Jun 27, 2021
Response from current dealership:
Our staff is committed to providing each of our clients with the best automotive experience! We hope to see you soon!
I asked for pictures of the actual vehicle not the stock images that were online, still have not received them for
about 2 weeks now but they keep reaching out to ask me if I'm ready to purchase. Found another vehicle with
a different dealership and purchased already.
May 11, 2021
Response from current dealership:
Hi, thank you for taking the time to leave us feedback about your experience with us. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!
May 1, 2021
Response from current dealership:
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Apr 28, 2021
Response from current dealership:
We appreciate your positive review about your recent experience with us! Until the next time we meet, take care!
Apr 10, 2021
I would recommend Mac Haik Chevrolet for buying a new Chevrolet.
Apr 11, 2021
Response from current dealership:
Congratulations on your new vehicle! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
Mar 31, 2021
Advertisements say 4WD and it actually a 2WD, not very good advertisement.
Apr 2, 2021
Response from current dealership:
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. We would like an opportunity to make this up to you. If you are willing, please reach out to our general Manager Josh Potts at 281-596-6240 so we can work towards a resolution. Take care!
We ask for a walk around video of the Jeep because we live in Florida. They told us they would get right on it. Then 3 Days later they respond are you still intrested.. What do you think all the Texas dealers are terrible.. Stay away from Texas when you're buying a vehicle
Mar 29, 2021
Response from current dealership:
Hello, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact our general Manager Josh Potts at 281-596-6240 so we can work with you to make this right. Take care.
great. service from start to finish. I was treated like a customer buying a new car.
Mar 25, 2021
Response from current dealership:
Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Mar 5, 2021
Great prices.
Mar 7, 2021
Response from current dealership:
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
Ellysa is sales was great, she made the process quick and easy which is what I requested. The service after the sale was amazing. I will give 6 stars to the service department. I did have a service issue while traveling but Russell in the service department made the experience so pleasant it was as if he was taking care of a family member. I don't know who this gentleman is but coming from a service background I can honestly say this dealership has one of the best. Thank you sir for guiding me through a difficult process during my travels.
Feb 25, 2021
Response from current dealership:
Hi, we want all our clients to have a comfortable and stress-free experience with us! Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
Feb 22, 2021
Response from current dealership:
My apologies in our failure to respond properly. My name is Antione Burks, General Sales Manager, I will personally provide you with the assistance you need. Please email me aburks@machaikchevy.com or connect me directly at (281) 596-6384. Thank you.
Feb 3, 2021
They told me they had a truck for me and they would hold it till 3 pm..manager texts me if i was still interested..i reply yes...2 hrs later they said they sold it...tell you one thing and do another ..they lost my business.
Feb 5, 2021
Response from current dealership:
Hello Lawrence, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Mac Haik Chevrolet (281) 497-6600
Feb 5, 2021
Response from current dealership:
Thank you for choosing Mac Haik Chevrolet as your first choice for all your automotive needs! We hope to be of service to you again in the future. Best wishes, Mac Haik Chevrolet
Feb 5, 2021
Response from current dealership:
Your satisfaction is important to us, so we want to sincerely thank you for choosing Mac Haik Chevrolet and we hope to see you again soon!
Dec 22, 2020
Excellent
Dec 10, 2020
We were off to a rough start. We loved the vehicle but some features were not working. They worked hard and after a week were able to have
it fixed. So far we have been very happy.
Nov 5, 2020
I didn’t get this one but something w more options. It was a wonderful experience
Oct 23, 2020
Very Friendly and easy to work with!
Oct 7, 2020
The salesman was very helpful, made the whole experience wonderful. The whole dealership as a whole was great. I would recommend that if you need a new vehicle, give Mac Haik a try.
Oct 2, 2020
Was good experience but the vehicle I was looking for wasn't there and they were not in my price range
This dealer, Mac Haik on Katy Frwy is the worst most dishonest I have dealt with in 30 years of buying cars. After verifying their internet price through e-mail and text as well as verifying through Car Gurus, they tried the old trick of “my data entry person” put in the wrong price. Then send the sales manager Wayne D tried to say they fixed the mistake shortly after they received several calls. Before leaving the dealership, I checked their post and it still had the original price even after Wayne said it was updated. I will not every buy, sell, trade with this dealership EVER!!!
The sales agent Jarrod Goldberg, was professional, listened to what I wanted, and made the entire process easy and stress free.
The business office professional, Faraun Pruitt, had all the paperwork finished and ready to sign, explained what I was signing, and had me in and out of his office quickly.
The car was prepped and ready to go. Total time spent less than 2 hours, including a test drive. Considerably better than the typical half day or more at other dealerships in the past.
Extremely unhappy with how representatives dealt with me. All that I asked for was additional pictures. They continued lying about the pictures and availability of the vehicle, for several days until one person eventually said the car had been sold. To this day, I don't prefer dealing with salesmen and majority of dealerships. I definitely won't buy from Mac Haik Chevrolet, period!
Aug 30, 2020
Very prompt to respond great service
Aug 12, 2020
really responsive!
Jul 25, 2020
Great...always in contact with me
The salesman Rolando Gonzalez was great never pressured me into anything, listen to what my demands were and he delivered, the sales manager Mr. Harris was great and easy to work with and went above and beyond to get a great rate and the finance manager wow she didn’t force or pressure us to buy anything, WOW, the Mac Haik Chevy administration should be happy with their staff. And this is our 3rd time buying here and it was the best experience, my family buys here as well and so should all of Houston!!!!
Jun 12, 2020
Got a quick response, and got pics sent to me quickly. But the truck sold very fast
Jun 2, 2020
I requested a quote on one Corvette and they quoted me another. I then sent them a note and never heard back. That being said, I would not recommend them due to the salespersons response... 'Yamal Arias' sent me the original incorrect quote... then dropped the ball. Bad Form!
In the meantime, I found another Z06 and I'm working on closing that deal.
Why would they spend the money to work through you all, if their sales people are not following through.
May 27, 2020
great service and fast response! I purchased my truck from Ellysa Gomez the whole process was quick and
hassle free.
Mar 26, 2020
Great dealership and very responsive. Talk to Thomas. He gave me a great deal hassle free.
Jan 31, 2020
Sales department contacted me immediately after I showed interest in a vehicle. They contacted me several times. I just wasn't in town to come to the dealership to look at the vehicle.
Went to see the truck and was told that I wouldn't want to buy it because it has a knock in the engine (salesman said had possible bad rocker) and it wouldn't start. It was sold on Thursday according to cargurus notification
Jan 27, 2020
Response from current dealership:
The vehicle was sold at auction not to a person. When vehicles come in and we think we will keep them they are posted online right away for the public to view but sometimes in the inspection process the vehicle is rejected then sent to the auction.
Jan 16, 2020
They were very prompt in calling me back,would definitely recommend them for a new or used vehicle.
Dec 3, 2019
Great experience. They had the truck i wanted and negotiations went quickly. Brandon was friendly and helpful.
Nov 22, 2019
Friendly
Oct 23, 2019
I thoroughly enjoyed my experience with Mac Haik. Every person I dealt with was very friendly, they were open to negotiation, and were
concerned with making the process as quick and painless as possible.
Sep 30, 2019
The sales person said they did not have the particular work truck we inquired about or any other work truck in that price range for that matter and seemed clueless about the ad. He also did not know anything about the ad's free delivery offer if we bought the truck. He was helpful due to the fact that he said he would look at other dealerships and try to find a truck for us and did call us back in a couple of days but we had already gone in a different direction.
Sep 29, 2019
Got a great price on a vehicle, however the vendor was late with their promised delivery. Also negative, was the fact that the
paperwork was supposed to be all taken care of, and then two weeks later we get a call that the representative who had been
helping us had quit, and that our paperwork never got filed and we had not been in compliance over this time period. To exacerbate
the situation further, the vendor then said we had to get retrieve a bunch of additional documentation, otherwise they would not
release our paperwork. Not a great experience...
Sep 19, 2019
Good response
Aug 14, 2019
They were very helpful and worked with me on the price and financing. I did not go with the deal but not because of the dealer. Very friendly.
Aug 12, 2019
Great costumer service
Aug 13, 2019
Response from current dealership:
Thank you so much for the review!! We appreciate your business.
Josh Potts - General Manager
Josh Potts - General Manager
Aug 5, 2019
Response from current dealership:
Thank you so much for the review!! We appreciate your business.
Josh Potts - General Manager
Josh Potts - General Manager
Jul 27, 2019
Response from current dealership:
Thank you so much for the review!! We appreciate your business.
Josh Potts - General Manager
Josh Potts - General Manager
Jul 27, 2019
Response from current dealership:
Thank you so much for the review!! We appreciate your business.
Josh Potts - General Manager
Josh Potts - General Manager
Jun 18, 2019
Very heads up and wants to earn your busniness however did not provide follow up info without calling again
They tried the bait and switch routine.Instead of giving me info on the car I requested they asked me if I was interested in any other car.I wrote a second email saying that was the only car I wanted info on.They finally told me it was sold.Truly amazing they didn't give me the info I requested.....
Jun 7, 2019
Very helpful and willing to go the extra mile.
Jun 15, 2019
Response from current dealership:
Thank you so much for the five star review. We are glad we can help.
Josh Potts
General Manager
Josh Potts
General Manager
Jun 15, 2019
Response from current dealership:
Thank you so much for the five star review. We are glad we can help.
Josh Potts
General Manager
Josh Potts
General Manager
General message to catch customers. I inquired whether or not this was a real car discounted. They sent back folders with general pricing of models (I thought was top premier instead quote all LT LS and basic Premier).
May 28, 2019
Response from current dealership:
Please feel contact me to discuss your concern. I am not exactly sure what you are referring too in the review. However, we would love to address any concerns.
Josh Potts
General Manager
346-274-3387
Josh Potts
General Manager
346-274-3387
May 22, 2019
Very professional staff. Forgot the salesman's name but he was very professional. Very competitive prices.
May 28, 2019
Response from current dealership:
Thank you so much for the kind words. I wish you remembered the salesperson's name so I could tell them great job too!
Mar 14, 2019
Very kind got the job done
Mar 2, 2019
The vehicle had several dings dents and scratches on it that the pictures did not show. I traveled from out of town to see this vehicle to find out I wasted my time. The man at the dealership tried to find something else for me but I wasn’t interested kept in contact with me the next couple days. Gave me an offer on a vechicle I said I wasn’t interested but before I could finish my next sentence to inquire about another vehicle the man hung up on me.
Dec 17, 2018
Smooth sailung deal, no surprises, great customer service. I recommend Jontae Brown as your sales representative. Very helpful and knowledgeable... thanks again Jontae.
Oct 14, 2018
Right vehicle, right time, right price. Very helpful and accommodating.
Oct 11, 2018
He Was helpful... even ask what other colors I like (cuz green is not my favorite color.. but I like the truck) I was looking for a truck like that. But over he was really nice
Aug 19, 2018
Courteous and helpful.
Jul 28, 2018
They had contacted me .We had corresponded few times.I had stopped by,but
the car was not ready 4 viewing due 2 some financial problem w/the previous
owner,they asked me 2 come back after they email 2 me some pix of the
car,which was not shown on your B4.
Jul 19, 2018
They jacked the price up $995.00, said they tinted the windows, I can get that done for $ 160.00 with life time warranty.
After I got the truck home, found it did not have a jack in it, Oscar the salesman, said it was sold "As Is".
Jun 28, 2018
The customer service was good but they change the price of $3,990.00 to $6,000.00.
Jun 14, 2018
After I spoke with Adrian at Mac Haik I traveled from Conroe Tx to the dealership, which was an hour trip. Upon arrival Adrian let me know that the vehicle I wished to look at had been sold 3 days prior. I wouldn't buy a vehicle from this dealership if they were $4.99 new
May 17, 2018
Excellent service. Mr. Dietrich Pinnock (Internet manager) was very helpful person.
May 1, 2018
Everyone was nice .All the information about the vehicle was given.No hiddin cost and they gave tips that benefited me.
Mar 11, 2018
Great people! They worked with us on a great deal!
After a terrible experience at another dealership we were so pleased to be
met with the great sales team at this dealership. we were first time buyers
who brought 2 of our 4 children with us to do the deal. our sales guy (eric)
was beyond polite and helpful. He even set me up with a cell phone
charger when my battery was nearly dead. He displayed so much patience
and understanding when we were having to deal with our toddlers and
their impatience. We drove an hour and half and it was definitely worth it.
We would be happy to recommend and work with Eric and Josh again in
the future.
Mar 5, 2018
Mark Bayonote was excellent.
Feb 22, 2018
Very friendly and the salesman Melvin Jones helped me with everything.
Feb 3, 2018
Called me back, but and hope to setup a visit.
Feb 1, 2018
Friendly sales staff.
Dec 20, 2017
I told salesman I was on my way got there in 20 minutes then another sales person told us the car was sent to auction.... Another sales person asked us to wait on him like he was going to make something better happen only for him to show me cars over 2k outside my agreed buget. What a waste of my off day..
Feel like I got scammed because I was ivited to come test car and when I arrived at the dealership was told car sold the night before and was offered more expensive cars. Also, as I continued looking on CarGurus site for days later this car still showed as being available from this dealer. Seems like it’s the game they play.
Dec 3, 2017
Went there to look at the vehicle I requested to look at. The vehicle was not available. We asked to look at similar vehicles. Salesman lefr to get something and he never came back. Guess what I am never going back.
Nov 29, 2017
It was very pleasant
Nov 21, 2017
Mac Haik Chevrolet contacted me within 15 minutes of me sending them an
email asking about the car I wanted. The sales guy was nice but pushy, then
again, what salesman isn't. Unfortunately the Jeep actually ended up selling
before I was able to get up there and take a look at it. However the salesman
I spoke with was nice enough to give me a call and let me know this so I
didn't waste my time driving up there to look at a car that was no longer there.
Nov 19, 2017
I bought the car I wanted at what I felt was a great deal .
Nov 15, 2017
This Premier Tahoe was accidentally listed less than half that price and was quickly corrected after I spoke with them. But they worked with to find the best priced Tahoe I wanted. I highly recommend them!
Sep 24, 2017
Good service
Sep 22, 2017
Walked in and out with a truck fast and easy. Headlight needed to be replaced it was a $1000 to get a new headlight and it wasn't a problem Julio Rodriguez was my salesman and worked to get me everything I needed. And wasn't pushing me into something I didn't want
Sep 20, 2017
Quick response!
Sep 14, 2017
Had only one equinox left and it was nice we test drove it sales guy was good but I know it had to have been a long day every one looked burnt out no motivation and lack of question answering.
Aug 20, 2017
Responded right away.
Jul 12, 2017
I made them a counteroffer on the vehicle and they didn't contact back. I guess they don't want to make a deal.
Your saleman tried to trick me into thinking someone was at the dealership about to buy the car. In his sales pitch he said, "the deal is not finalized yet so if you can get down here now and make a better offer it's yours". He told me if I didn't the truck would be gone that day. But I guess the deal didn't go though cause he called me the next day about buying the same vehicle. He lied!!! So I bought another vehicle from another dealer. For future refence everyone doesn't like to be munipulated or coaxed into buying a vehicle. Not everyone is a fool. Thanks! Hope this help your guys in the future
After dealing with a few used dealerships I found the Tahoe LTZ I was looking for at Mac Haik Chevrolet. My wife and I drove an hour to look at this vehicle and it was mint compared to others that I looked at that cost more. I was very pleased with the vehicle. Everything works on the vehicle no missing parts. Top notch product.
Andy Tomboto was the sales rep I dealt with and he was awesome. Told us everything we needed to know about the vehicle. Even mentioned recall status and if there were any accidents. Took us on a test drive. He really worked with me to help get the deal that was in my budget and the vehicle I wanted. I highly recommend speaking with him if you need anything.
5 stars all around. Thanks for the hook up Andy!
Jun 5, 2017
The dealership responded quickly but when I got there for my scheduled test drive Steven the sales man was nowhere to be found. Other sales man were very welcoming but never test drove. Going back for second visit but gonna grab another sales person.
May 15, 2017
They responded quickly
Mar 13, 2017
They sent the truck to auction. Said it didn't pass
inspection, after I test drove it.
Mar 13, 2017
talked via phone and text sales person was good, just couldn't work out a deal
Mar 9, 2017
Mac Haik dealership was the best!! They
gave us fast and cordial service and also
the best price over other dealers
everywhere ( Houston, San Antonio,
Austin and the Texas Valley where we
are from) Our salesman Rogelio
Rodriguez was very helpful by providing
us all the information needed about the
car we wanted. The six hours drive to
Houston was worth!!!
Mar 8, 2017
Good experience
Feb 28, 2017
Great experience from Mac haik, will recommend highly
Feb 23, 2017
Mark in used cars responded quickly.. he listen to me and understood that I was in Dallas and not in Houston.. And the process worked out as if I was in that city.. wonderful experienc
Feb 7, 2017
Outstanding service! Approached me immediately when i was out on large lot browsing. Whole process was smooth. I highly recommend.
Jan 2, 2017
Salesman Horace Manuel was very helpful and knowledgeable
Nov 20, 2016
Got a great deal
Nov 17, 2016
When I asked for DO price, the agent asked for downpayment, I responded 0 down and never heard back.
Nov 5, 2016
Awesome dealership!
Nov 1, 2016
Good price, no pressure salesman, granted he was obviously new but seemed to be trained well. Only problem is that they were incredibly slow, and several people who arrived long after us were helped though the final paperwork before we were. Spent over 4 hours there even though I knew specifically which vehicle I was going to buy before I even showed up.
Sep 30, 2016
Not so knowledgeable about the car I was interested in.
Aug 22, 2016
It took about 3 days for my Ford F-150 Harley Davidson to be available cause the manager had taken it to the Woodlands for a Golf tournament. They responded quick and were friendly when got to test drive the vehicle.. Hence I bought from them..
Aug 18, 2016
Contacted me right away. Nice and responded to all my emails. Only thing i didn't like. wouldn't give me value for my trade until after they ran my credit.
Jul 28, 2016
Great deal on a great car. Once I chose the car and worked with the dealer on price, I was in and out in less than an hour.
Jul 8, 2016
Great communication
Apr 7, 2016
Dealer did responded. Salesman wasn't very familiar with his
inventory. Couldn't answer my questions. Had to call me back.
Truck was more than I was willing to pay.
Feb 21, 2016
Got there for an appt at 2:00 and my
salesman didn't show up until 2:30. As
we waited for the salesman we walked
around the lot and couldn't find the car
we came to see. When he finally showed
up he said that the car had been sold the
day before. I talked to him the day
before at 6:00 pm and the car was still
available. So we found another car that
was the same as advertised and I was
prepared to purchase until he came back
and the car was $4000 more than what
was listed online. He said that the price
online was the cash price and that any
vehicle on the lot ended with the number
4 was a cash price. I also wanted them
to use a finance company I had used
before and they said they would submit
an application to them, but never did. In
my opinion, A lot of lying to get you out
there and not trying to EARN your
business. Also another salesman that
was assisting was so cocky. He went on
and on about his expensive car, his car
payment that was $1500 a month and
how all salesman drove expensive car...
NOT WORTH IT
Jan 26, 2016
very responsive, Brain Williams has done an excellent job
Dec 18, 2015
Vehicle I wanted was convenaintly sole after I had an
appointment to come in to see the associate,how ever more
expensive car was available. Before I purchased the car I
excepted there was somethings that were suppose to be
correct, they were not corrected. 3stars
Dec 5, 2015
Did good helping me get the car I
wanted
Nov 29, 2015
Fast response and great experience with
Derrick.
Oct 30, 2015
Received a call within 15 minutes and I
bought a truck from them the same day.
Oct 18, 2015
Excellent service and professional
attitude
Sep 18, 2015
Friendly, helpful and flexible
Sep 6, 2015
They were horrible, did not want give me
any value on my trade, then the guy sale
pitch seem to belittle my intelligence.
Never again.
Sep 3, 2015
Very helpful and responded to all requests. Great service
Jul 15, 2015
Awesome experience!! Great quick
service
Jan 18, 2015
Great dealer. Went in, talked about the vehicle,
took me on a test drive, very helpful. They
know what they are selling. And if you work the
price they will give a good deal. Recommend
talking to Derrick.
Jan 5, 2015
Beware this dealer will low ball your car and expect you to over pay for their car despite published market values of similar vehicles. Very arrogant and condescending to a knowledgeable customer.Be aware used cars are in demand don't let these dealers steal your car.
Nov 29, 2014
A sales person got in touch with me the next day.
Nov 5, 2014
Bought the car from them, super
friendly and very accommodating
Sep 7, 2014
Responded immediately. I bought the
vehicle.
Jul 31, 2014
No follow up. Did not help that
much on locating vechile.
Jul 6, 2014
they were not willing to work with us. We have to wait for a long
time.
Mar 3, 2014
Friendly, helpful
Feb 12, 2014
they tried
Feb 3, 2014
Really nice staff
Oct 14, 2013
Mac Haik prices are higher than other dealers for the same vehicle.
Aug 23, 2013
I had thought dealerships had stepped up their sales tactics but if you are looking fir an old fashioned, meet with your manager, back and forth quibbling over price, this is the place for you. So disappointing. Continually stalled when price was already agree to. Finance guys didn't have paperwork in order. Boverall a terrible experience. Was hoping to deal with a dealership on my neighborhood, and have my car serviced there and eventually buy a second car from there. No way.
May 7, 2013
Salesman did call and was very nice and professional but I just never
had time to get out there
Feb 6, 2013
Vehicles advertised never availale
Dec 1, 2012
Good
Nov 27, 2012
The salesman responded to my internet inquiry. I told him I was in the market for a VERY CLEAN Cadillac CTS. He assured me his car was clean. I drove 25 miles to get there and when I arrived I found 28 - yes, twenty eight rock chips in the hood. I was angry for the salesman wasting my entire evening and when I voiced this he brought out his "Sales Manager" despite my asking him specifically not to do this. When I expressed my displeasure at the original salesman for doing this, the Sales Manager told me "What's with your anger issues?" I exploded. As I tried to get in my car to leave, the Sales Manager actually grabbed my door and tried to forcibly open it as I tried to leave. I actually had to get in his face and back him down and away from my person. This company is the worst example of underhanded and sleazy used car service that I have seen in my life. My experience even trumped anything I had ever seen in the movies about the notorious reputation of used car shysters with no integrity. Unbelievable, but 100% true. Do NOT go here.
Nov 11, 2012
Excellant. Bought my muraano from here. Ask for J.R.......monalisa
Oct 18, 2012
They were very helpful. The car was sold before I went to go look at it but they at least called me before hand to tell me. They will answer ANY question you have. (:
Aug 16, 2012
I found a great deal at MacHaik because of Cargurus. Their service was great, and I got what I wanted plus more. Im a very satisfied custimer
Aug 16, 2012
Not too happy about their services. They should not call me
twice ( made two trips) go to the show room to inspect the vehicle in
which they knew this GS350 had been sold days ago in the first place.