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Kings Ford Inc.
About Us
Thanks for looking at Kings Ford, your trusted Ford dealership and provider of new Fords and used Ford SUVs, cars, and other vehicles in Cincinnati, OH. As one of the premier Ford dealerships around, it's our sincerest goal to make sure that your experience with us is a great one. To guarantee that goal, our company has made several commitments to our valued customers. We'd like to tell you a little bit about them and show you why we've become such a reliable source for new and used cars in Cincinnati, OH. Please visit us at https://www.kingsfordinc.com/about-us/ to learn about Our Commitment to Competitive Prices, Our Commitment to Customer Service, and Our Commitment to Community Outreach.
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Today 9:00 AM - 7:00 PM (Closed now)
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9555 Kings Automall Road
Cincinnati, OH 45249
Our Amenities
- Blazing fast wireless guest network accessible throughout facility
- Two television lounges
- High-top workstations
- Internet bar workstations
- Dedicated children’s play space and child-dedicated movie “theater”
- Large volume fish tank display that can fascinate children for hours
- Freshly ground and brewed complimentary Starbucks coffee
- Fresh fruit from Jungle Jim’s (refreshed daily and available until daily depletion)
- Real-time progress lobby monitors for quick maintenance customers
- Shuttle van provides customer transportation within 10 miles
- Fields Ertel corridor provides many attractions in immediate or nearby proximity
- Such as: Penn Station, Target, Costco, Salon Lofts, Planet Fitness, Regal Cinemas
- Enterprise Rental vehicle station next-door offering rentals at $15/day for service customers
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Service Info
Service Hours
Dealer Reviews
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Show older dealer reviews 74
This car has inop. Heat/cool seats, I was lied to by two separate employees who reassured me that they were working. The online sales lady denied there ever being an issue one week, then confirmed that were was a problem with the seats the next week and it was fixed. But after driving 4hrs to the dealer, I found out that what they assured and verified, was not the truth at all. I would not recommend this dealer to anybody at all and would highly suggest steering clear of them if you want honesty or competence.
After we drove there and realized it was inoperable, the sales guy then proceeded to try to sell us a car for double the price claiming he was giving us a deal.
The whole experience in its entirety was well below grade.
Feb 17, 2022
They were very helpful. Worked hard to make a great experience.
Dec 29, 2021
We're pleased with our experience with Ryan Davis and Kings Ford. We drove over 90 miles to test drive a vehicle that fit our needs. We purchased the 2019 Ford Edge and drove it home. They were very understanding and patient when our lender experienced paperwork issues. Great experience overall!
Although I drug my heels and the car sold before I made up my mind , Steph contacted me immediately and answered all my questions and addressed my concerns in a FAST, FRIENDLY, PROFESSIONAL manner. We exchanged numerous emails which were all GREAT and she let me know that the car was sold and offered alternatives before I made the drive! I will definitely continue to check Kings Ford's inventory online and hopefully not drop the ball next time I see something of interest!
Dec 26, 2020
They are nice and helpful. The store was clean
Aug 24, 2020
Great Ford dealership! The whole team was pleasant to work with & they earned our business w/ a great deal & great customer service! Highly recommend!
Sep 1, 2020
Response from current dealership:
Thank you, Brian, for the five-star feedback! Your recommendation means the most to us!
Jun 12, 2020
Great people to deal with.
Sep 1, 2020
Response from current dealership:
Thank you, Steve, for the five-stars and kind words!
Sep 1, 2020
Response from current dealership:
Adam, we appreciate the feedback and five-stars!
Sep 1, 2020
Response from current dealership:
Thank you for the five-stars and feedback!
Rick the sales manager and Andy in finance did an amazing job. They made the buying experience so easy during no contact standards. If you are in need of a car I would highly recommend Kings Ford
Sep 1, 2020
Response from current dealership:
Thank you kindly for sharing feedback with us on your overall experience! Your five-stars and recommendation mean the most to us!
Apr 9, 2020
Very courteous and professional.
Received an email that was
professional, introductory and
followed up with another in the
manner. I did go test drive the car
and received the same service as
well.
Sep 1, 2020
Response from current dealership:
Brad, thank you kindly for the feedback and five-stars. We truly appreciate it!
Mar 16, 2020
Very pleasant nice people had a very nice chat with the salesperson. Great experience although the car was sold she said she would keep an eye out for me for a mustang about what i am looking for!
Sep 1, 2020
Response from current dealership:
Kelly, your feedback and rating mean the most to us. We hope to see you again soon!
Feb 13, 2020
Fast and easy to work with
Sep 1, 2020
Response from current dealership:
Thank you, Jerry, for the five-star feedback!
Great communication over the phone being an out of state buyer it's always good to have someone on the other end knowing what they're talking about
Sep 1, 2020
Response from current dealership:
We strive to have great customer care at all times! Thank you for the feedback and five-stars!
Sep 1, 2020
Response from current dealership:
Your five-stars mean the most to us. Thank you!
They were very helpful, we just took to long to think about the purchase and someone else bought it..
Sep 1, 2020
Response from current dealership:
Thank you kindly for the high rating and feedback.
Sep 1, 2020
Response from current dealership:
Thank you, Phillip, for the feedback and five-stars!
Cat turned out to be an automatic even though it was listed as a manual. Salesperson was very helpful sent me pics quickly.
Sep 1, 2020
Response from current dealership:
Nick, we appreciate your feedback and five-stars! We hope to see you again soon!
Mar 2, 2019
Very friendly and courteous and professional service
Mar 4, 2019
Response from current dealership:
Thank you, Patrick, for the five-stars and fantastic feedback. We hope to see you again soon!
Feb 13, 2019
Very helpful
Feb 15, 2019
Response from current dealership:
Thank you for the five-stars and great feedback, Odell!
Jan 14, 2019
We found the perfect car in Cincinnati on CarGurus and were contacted promptly by Brayden at Kings Ford to arrange a visit to inspect and test drive the 2018 Ford Flex SEL. Ryan Davis, our sales rep, greeted us when we arrived at the dealership. He was awesome. The car was cleaned, prepped and ready when we got there. In about 3 hours we drove back to Indy in our new car. From start to finish, the process at Kings Ford was easy and efficient. We came prepared and they did too. Thank you Ryan, Brayden and Anthony -- we love our new vehicle!
Jan 15, 2019
Response from current dealership:
Paula, thank you for taking the time to leave such great detailed feedback on your time spent at the dealership! Congrats on your purchase with Ryan! Thank you for the five-stars! If you ever need anything, let us know. We hope to see you again soon.
Dec 29, 2018
They were prompt in contacting me. They were very polite.
Kings Ford was nice to deal with and provided good communications.
Jan 2, 2019
Response from current dealership:
Hello Kelly, thank you for taking the time to leave feedback with us on your overall experience at the dealership. We truly appreciate the five-stars and hope to see you again soon!
Nov 20, 2018
Questions were answered and communication respectful.
Nov 21, 2018
Response from current dealership:
Thank you, Jim, for taking the time to leave such great feedback with us on your time spent at the dealership! Your high rating means the most to us. Thank you!
Nov 18, 2018
Friendly and good information
Nov 19, 2018
Response from current dealership:
Nick, we are happy to read your great feedback! Thank you for the five-stars too! We hope to see you again soon.
Oct 22, 2018
Response from current dealership:
Thank you for the great feedback and high rating! We truly appreciate it!
Sep 30, 2018
Great experience
Oct 1, 2018
Response from current dealership:
Thanks, Mark for the five-star rating!
Aug 25, 2018
Mary did a great job! I love my Edge!
Sep 19, 2018
Response from current dealership:
Lauren, we are happy to hear that you had a fantastic experience at the dealership with Mary! Congrats on your Edge! If you ever need anything, let us know.
Aug 11, 2018
Overall treatment and satisfaction was outstanding.
Sep 19, 2018
Response from current dealership:
Thank you, Jim, for the great feedback and five-star rating!
Contacted them to tell them they have the wrong color listed in their ad. They
responded with a generic sales reply and haven't bothered to update their ad.
Sep 19, 2018
Response from current dealership:
Thank you for taking the time to leave feedback with us. If you would like to talk further please feel free to contact travis.martin@kingsfordinc.com - 513-697-3248. Thank you!
Jul 3, 2018
quick response
Sep 19, 2018
Response from current dealership:
Mark, thank you for the five-star rating!
Jun 30, 2018
Very friendly good deal
Oct 18, 2018
Response from current dealership:
Thank you, Tim, for the great feedback and five-star rating!
May 26, 2018
Dealer refused to communicate via email. I declined to work with them
Oct 18, 2018
Response from current dealership:
Hi there, Jim, we are sorry to hear that you had a negative experience at the dealership. We personally apologize and would like for you to please contact Travis Martin at: travis.martin@kingsfordinc.com - 513-697-3248. To try and fix the issue at hand. Thank you.
Feb 15, 2018
I purchased a 2018 Ford F-150 from this dealer.
Feb 17, 2018
Response from current dealership:
Douglas, Thank you for the 5-Star Review and thank you for your business!! We hope you enjoy your 2018 F-150!! Thanks again!! Kody R. Lowe - Sales Manager
2 hours start to finish! Very courteous and helpful. I would definitely return to Kings Ford in the future! My salesman was Randy Kleine.
Feb 14, 2018
Response from current dealership:
Scott, Thank you so much for the feedback and 5-Star Review!! I am happy to hear your experience was an excellent one!! Please let us know if you need anything and we appreciate your business!! Kody R. Lowe - Sales Manager
Feb 7, 2018
They were great. Very informative
Feb 10, 2018
Response from current dealership:
Benjamin, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was an excellent one. Thanks again!! Kody R. Lowe - Sales Manager
Jan 28, 2018
They followed up with me without being annoying, and made it easy to
buy the car i wanted.
Jan 30, 2018
Response from current dealership:
Lynne, Thank you for the feedback and 5-Star Review. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Interacted with someone online, made an appointment to see car and went in. The sales manager was supposed to meet with us. Someone else showed us the car because manager wasn't available. I told the person online what my strict budget was. Met with manager after test driving the car for a few minutes. Called the sales person the next morning that got the car for me to test drive during our visit to find out if they were willing to sell the car for the amount of money I had to pay. I told him I was out looking at cars and wanted to buy. Never heard a word back. Very poor customer service. No suggestions for other cars in my price range. Had a song and dance from the sales manager that the owner wants customers. Well, evidently not because I bought elsewhere and will not recommend Kings Ford. Not a friendly or inviting dealership. Staff walked by us without saying hello or even acknowledging we were there.
Jan 24, 2018
Response from current dealership:
Since we do not have any of your information or means to contact you, can you please call me @ 513-683-0220 so I can figure out who you dealt with and when you visited. Thanks!! Kody R. Lowe - Sales Manager
Jan 24, 2018
Response from current dealership:
Robert, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Jan 24, 2018
Response from current dealership:
Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Nov 27, 2017
Very timely reponse and answered all questions or foudn the answers and called back promptly. Great service.
Jan 24, 2018
Response from current dealership:
Roget, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent and handled in a timely manner!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Oct 13, 2017
Great friendly dealership. No pressure buying didn't try to force me into a payment I didn't feel comfortable with. There were a few closer dealerships I was considering but im glad I ended up choosing them.
Jan 24, 2018
Response from current dealership:
Robert, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Oct 7, 2017
Leased or bought from them twice in the psst, used their experience in my searches many times. From top to bottom a class organization.
Jan 24, 2018
Response from current dealership:
Thomas, Thank you for the feedback and 5-Star Review. Also, thank you for your continued support and business. We greatly appreciate it!! Thanks again!! Kody R. Lowe - Sales Manager
Wanted a automatic. I was wanting a automatic and
once I found out it was a manual I heard no more from
the dealer.
Jan 24, 2018
Response from current dealership:
Sorry, we didn't have the vehicle you were interested in. Its some times hard to find the exact vehicle and especially in a manual transmission. We hate to continue with emails and follow up because we don't want to upset anyone with annoying follow up. If we can ever be of assistance, please let me know. Thanks again for the feedback. Kody R. Lowe - Sales Manager
Made an appointment and the didn't have the jeep. I got the run around and it was sent to auction. The manager was extreamly rude. I would never deal with this dealership ever again.
Jan 24, 2018
Response from current dealership:
Kacey, I am sorry to hear about your experience. I would like to discuss this with you when you have an opportunity. Thanks. Kody R. Lowe - Sales Manager - 513-683-0220
Jan 24, 2018
Response from current dealership:
Thank you so much for the Review and feedback. I am happy to hear your experience was good and I wish the vehicle you had inquired about was still available for sale!! Please let us know if we can ever be of assistance. Thanks again!! Kody R. Lowe - Sales Manager
Jan 24, 2018
Response from current dealership:
I am sorry to hear your experience was only a 2 Star. If we can ever be of assistance, please let me know. Thanks again!! Kody R. Lowe - Sales Manager
Apr 7, 2017
Had a good experience with the salesperson. He was no pressure and very
knowledgeable. I did test drive and was supposed to receive a Visa gift card
but never did receive it.
Jan 24, 2018
Response from current dealership:
John, Thank you for the feedback and review. Please contact me so I can get you your gift card. Thanks again!! Kody R. Lowe- Sales Manager - 513-683-0220
Mar 26, 2017
Great dealer to buy from they give you a great price up front with the numbers clear and the total price without any hidden numbers
Mike and Travis were the best to deal with
Jan 24, 2018
Response from current dealership:
John, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Feb 25, 2017
The car was poorly prepared, dirty dashboard, food left in car, human hair on the seats even the color of the car advertised was wrong. Bad experience.
Jan 24, 2018
Response from current dealership:
Ray, I am sorry to hear your experience was poor. The vehicle you were interested in had not had an opportunity to be detailed, hence the reason it was dirty. If we can ever be of assistance, please let us know. Thanks again!! Kody R. Lowe - Sales Manager
Feb 11, 2017
Very very slow response. Lazy sales personnel. Not a positive experience.
Jan 24, 2018
Response from current dealership:
Ben, I would like to speak with you in regards to your experience. Please call me @ 513-683-0220 - Thanks!! Kody R. Lowe - Sales Manager
Nov 17, 2016
Although I am hopeful that I found something prior to checking out this vehicle they have great customer service! They are prompt and follow up with you when they say they will. Thank you
Jan 24, 2018
Response from current dealership:
Shandra, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Nov 7, 2016
Very fast response in regards to my inquiry. Sales manager and staff were not pushy and listened to my needs, checked inventory and took down my information for if they get another Ford Flex in inventory.
Nice dealership.
Jan 24, 2018
Response from current dealership:
Jared, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Oct 28, 2016
Dealer was very attentive and professional. Great place to buy a car!
Jan 24, 2018
Response from current dealership:
Rich, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Sep 30, 2016
I appreciated Kings Ford! They made every effort to get me in a Chevrolet Silverado!
Jan 24, 2018
Response from current dealership:
Stacey, Thank you so much for the Review and feedback. I am happy to hear your experience was a good one!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Sep 4, 2016
Bob Creed was very helpful
Jan 24, 2018
Response from current dealership:
JoAnn, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience with Bob Creed was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Aug 31, 2016
Quick and easy saleman was great to work with I will go back
again and tell my friends and family to go to KIngs ford
Jan 24, 2018
Response from current dealership:
Bob, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Jun 20, 2016
Responded to me very quickly by several forms phone, emails,text,very helpful. Thanks great experience.
Jan 24, 2018
Response from current dealership:
Luis, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
May 30, 2016
They kept in touch frequently and seemed helpful!
Jan 24, 2018
Response from current dealership:
Charles, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
May 27, 2014
great customer service
Jan 24, 2018
Response from current dealership:
Holly, Thank you so much for the review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Apr 4, 2014
Very easy to work with! Not a pressured sale; vehicles priced reasonably. However, not much of an offer if you are trading a vehicle in. Make sure you do your research on the vehicle's value. I'd buy from them again!
Jan 24, 2018
Response from current dealership:
Karen, Thank you so much for the review and feedback. I am happy to hear your experience was a good one!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Jan 23, 2014
Dealer was not cooperative at all. I emailed and called to ask for price and information. The dealer sent an sarcastic response back. I hope your experience is not like mine.
Jan 24, 2018
Response from current dealership:
Melvin, Please give me a call. I would like to discuss your experience @ Kings Ford. 513-683-0220. Thanks!! Kody R. Lowe - Sales Manager
Oct 8, 2013
Drove 45 min to scheduled test drive only to learn car had been sold to staff member the day before. Didn't bother to let me know.
Jan 24, 2018
Response from current dealership:
Richard, Sorry for the miscommunication. Unfortunately we have a first come first serve policy on our vehicles unless there is a deposit placed. Please let me know if I can be of assistance. Thanks again!! Kody R. Lowe - Sales Manager
Aug 10, 2013
These guys play games. Would never buy from them.
Jan 24, 2018
Response from current dealership:
Steve, I would like to discuss your visit with you. Please call me @ 513-683-0220. Thanks!! Kody R. Lowe - Sales Manager
Jun 3, 2013
My dealer was excellent... a good experience
Jan 24, 2018
Response from current dealership:
Rob, Thank you so much for the 5-Star Review and feedback. I am happy to hear your experience was excellent!! Please let us know if you need anything. Thanks again!! Kody R. Lowe - Sales Manager
Apr 25, 2013
After agreeing (in writing) to the price on a car and scheduling a time for me to come "pick it up", I received an email stating, that they had went ahead and sold it to someone else. I assume they were willing to pay the asking price, so even though I had a deal already accepted, they took the other offer.
Jan 24, 2018
Response from current dealership:
April, Unfortunately with no deposit on the vehicle, it is a first come first serve basis. An over the phone agreement unfortunately does not mean we will hold the vehicle. Please give me a call so we can discuss. Thanks!! Kody R. Lowe - Sales Manager
Oct 7, 2012
Typical sales experience one would rather forget about. Truck was overpriced for the condition; delay tactics used in trying to determine a fair price. Finally, left in disgust as it was clear there was no way these people wanted anything more than to squeeze more and more money out of the deal... Went elsewhere, got the same model vehicle, lower mileage, better condition, equivalent or slightly better options at a lower price. I do not recomment this outfit, and certainly not the salesman with whom we dealt.
Jan 24, 2018
Response from current dealership:
Richard, sorry to hear your experience was only a 1-Star. I would like to discuss this with you. Please call me @ 513-683-0220. Kody R. Lowe - Sales Manager