Northgate Ford

8940 Colerain Ave
Cincinnati, OH 45251

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Sales: (513) 817-0308

Service: (888) 458-9964

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https://static.cargurus.com/images/forsale/2019/09/10/21/39/2010_chevrolet_avalanche-pic-7265059531436576042-152x114.jpeg

2010 Chevrolet Avalanche LT RWD Used Cars in Cincinnati, OH 45251

Great Deal
$2,761 BELOW
CarGurus IMV of $14,761

Price: $12,000

Mileage: 122,303

Location: Cincinnati, OH 45251

Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Summit White Description: Used 2010 Chevrolet Avalanche LT RWD for sale - $12,000, 122,303 miles with Premium Smooth Ride Suspension Package, Suspension Package, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/09/24/23/30/2016_ford_explorer-pic-2737859581026323592-152x114.jpeg

2016 Ford Explorer XLT 4WD Used Cars in Cincinnati, OH 45251

Great Deal
$3,105 BELOW
CarGurus IMV of $22,605

Price: $19,500

Mileage: 67,528

Location: Cincinnati, OH 45251

Average time on market: 46 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Ingot Silver Metallic Description: Used 2016 Ford Explorer XLT 4WD for sale - $19,500, 67,528 miles with Backup Camera, Remote Start, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/04/14/13/2016_chevrolet_malibu-pic-3672272014796305943-152x114.jpeg

2016 Chevrolet Malibu 1LT FWD Used Cars in Cincinnati, OH 45251

Great Deal
$2,145 BELOW
CarGurus IMV of $15,645

Price: $13,500

Mileage: 33,907

Location: Cincinnati, OH 45251

Average time on market: 31 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Silver Ice Metallic Description: Used 2016 Chevrolet Malibu 1LT FWD for sale - $13,500, 33,907 miles with Backup Camera, Aluminum Wheels, Preferred Package, Technology Package
https://static.cargurus.com/images/forsale/2019/10/14/20/39/2017_kia_optima-pic-7199191400550309584-152x114.jpeg

2017 Kia Optima EX Used Cars in Cincinnati, OH 45251

Great Deal
$2,201 BELOW
CarGurus IMV of $18,701

Price: $16,500

Mileage: 28,115

Location: Cincinnati, OH 45251

Average time on market: 38 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Snow White Pearl Description: Used 2017 Kia Optima EX for sale - $16,500, 28,115 miles with Leather Seats, Sunroof/Moonroof, Navigation System, Alloy Wheels, Backup Camera, Remote Start, Premium Package
https://static.cargurus.com/images/forsale/2019/10/16/21/19/2016_nissan_rogue-pic-4718942593117791111-152x114.jpeg

2016 Nissan Rogue S AWD Used Cars in Cincinnati, OH 45251

Great Deal
$1,654 BELOW
CarGurus IMV of $16,354

Price: $14,700

Mileage: 27,467

Location: Cincinnati, OH 45251

Average time on market: 30 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Brilliant Silver Description: Used 2016 Nissan Rogue S AWD for sale - $14,700, 27,467 miles with Backup Camera
https://static.cargurus.com/images/forsale/2019/09/30/22/29/2014_chevrolet_malibu-pic-4291595849544685636-152x114.jpeg

2014 Chevrolet Malibu 1LT FWD Used Cars in Cincinnati, OH 45251

Great Deal
$1,603 BELOW
CarGurus IMV of $11,303

Price: $9,700

Mileage: 70,639

Location: Cincinnati, OH 45251

Average time on market: 21 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Champagne Silver Metallic Description: Used 2014 Chevrolet Malibu 1LT FWD for sale - $9,700, 70,639 miles with Navigation System, Aluminum Wheels
https://static.cargurus.com/images/forsale/2019/10/14/20/39/2017_ford_escape-pic-4322322626662151618-152x114.jpeg

2017 Ford Escape SE AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,655 BELOW
CarGurus IMV of $18,655

Price: $17,000

Mileage: 43,866

Location: Cincinnati, OH 45251

Average time on market: 35 days Certified Pre-Owned: Yes Transmission: 6-Speed Automatic Color: White Platinum Metallic Tri-coat Description: Used 2017 Ford Escape SE AWD for sale - $17,000, 43,866 miles with Leather Seats, Backup Camera, Aluminum Wheels, SE Package, Comfort Package, Technology Package
https://static.cargurus.com/images/forsale/2019/10/14/20/39/2016_toyota_sienna-pic-2490258940096596310-152x114.jpeg

2016 Toyota Sienna XLE Premium 8-Passenger Used Cars in Cincinnati, OH 45251

Good Deal
$2,043 BELOW
CarGurus IMV of $27,043

Price: $25,000

Mileage: 33,120

Location: Cincinnati, OH 45251

Average time on market: 24 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Sky Metallic Description: Used 2016 Toyota Sienna XLE Premium 8-Passenger for sale - $25,000, 33,120 miles with Leather Seats, Backup Camera, Sunroof/Moonroof, Navigation System
https://static.cargurus.com/images/forsale/2019/10/22/02/00/2019_ford_explorer-pic-8064513428507723536-152x114.jpeg

2019 Ford Explorer Limited AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,860 BELOW
CarGurus IMV of $36,360

Price: $34,500

Mileage: 17,504

Location: Cincinnati, OH 45251

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2019 Ford Explorer Limited AWD for sale - $34,500, 17,504 miles with Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/15/20/49/2018_chevrolet_silverado_1500-pic-5576960527212313567-152x114.jpeg

2018 Chevrolet Silverado 1500 LT Crew Cab 4WD Used Cars in Cincinnati, OH 45251

Good Deal
$2,904 BELOW
CarGurus IMV of $35,904

Price: $33,000

Mileage: 9,863

Location: Cincinnati, OH 45251

Average time on market: 33 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Summit White Description: Used 2018 Chevrolet Silverado 1500 LT Crew Cab 4WD for sale - $33,000, 9,863 miles with Bluetooth, Backup Camera, Remote Start, Alloy Wheels, Preferred Package, Convenience Package
https://static.cargurus.com/images/forsale/2019/10/14/20/39/2019_ford_explorer-pic-6169326931311591322-152x114.jpeg

2019 Ford Explorer Limited AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,799 BELOW
CarGurus IMV of $36,299

Price: $34,500

Mileage: 17,928

Location: Cincinnati, OH 45251

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Magnetic Metallic Description: Used 2019 Ford Explorer Limited AWD for sale - $34,500, 17,928 miles with Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/11/16/16/2017_ford_escape-pic-7955610282613369835-152x114.jpeg

2017 Ford Escape SE AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,456 BELOW
CarGurus IMV of $17,856

Price: $16,400

Mileage: 40,557

Location: Cincinnati, OH 45251

Average time on market: 35 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2017 Ford Escape SE AWD for sale - $16,400, 40,557 miles with Leather Seats, Navigation System, SE Package, Technology Package, Backup Camera, Aluminum Wheels, Remote Start, Comfort Package
https://static.cargurus.com/images/forsale/2019/10/22/20/54/2019_ford_explorer-pic-4523975909168881206-152x114.jpeg

2019 Ford Explorer Limited AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,761 BELOW
CarGurus IMV of $36,761

Price: $35,000

Mileage: 14,703

Location: Cincinnati, OH 45251

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Metallic Description: Used 2019 Ford Explorer Limited AWD for sale - $35,000, 14,703 miles with Backup Camera, Sunroof/Moonroof, Remote Start, Navigation System, Tow Package, Alloy Wheels
https://static.cargurus.com/images/forsale/2019/10/08/19/51/2019_ford_explorer-pic-5642312313691086793-152x114.jpeg

2019 Ford Explorer Limited AWD Used Cars in Cincinnati, OH 45251

Good Deal
$1,746 BELOW
CarGurus IMV of $35,746

Price: $34,000

Mileage: 19,014

Location: Cincinnati, OH 45251

Average time on market: 26 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Blue Metallic Description: Used 2019 Ford Explorer Limited AWD for sale - $34,000, 19,014 miles with Backup Camera, Remote Start, Navigation System, Tow Package
https://static.cargurus.com/images/forsale/2019/10/22/20/52/2015_ford_f-150-pic-7722757589713102812-152x114.jpeg

2015 Ford F-150 XLT SuperCrew 4WD Used Cars in Cincinnati, OH 45251

Good Deal
$2,126 BELOW
CarGurus IMV of $28,626

Price: $26,500

Mileage: 51,727

Location: Cincinnati, OH 45251

Average time on market: 37 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Oxford White Description: Used 2015 Ford F-150 XLT SuperCrew 4WD for sale - $26,500, 51,727 miles with Backup Camera, Remote Start, Tow Package, Appearance Package
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All reviewers have been verified to have contacted this dealer – Learn More
Oct 8, 2019
Great customer service!
Sep 21, 2019
Denis Benetti
Great people, they contacted me right away. Very responsive too. Thanks, Denis
Aug 10, 2019
Hacksawz2018
Great experience during our recent purchase of a new vehicle. Sales, finance and service were all very focused on our experience. They did an amazing job.
Aug 2, 2019
They contacted me but I decided not to buy at this time I'll just keep mine its paid off lol
Jul 16, 2019
Vance, the salesman, was very helpful and extremely easy to work with. Kevin, with financing, made that part stress free. Both gentleman had wonderful personalities and made my experience great. I highly recommend Northgate Ford!
Jun 13, 2019
GuruSK21H
Awesome experience, no pressure, very courteous, Excellent prices
Jun 7, 2019
Best used care experience i have had in a long time; everyone was helpful courteous and DID NOT play any auto dealer games when negotiating the final price. Even now after the sale they are helping replace and repair some things that are not usually addressed as requred. Did everything i asked to get the car ready including some minor body touch up
Apr 8, 2019
I did not go to see the truck because the sales person didn’t know what rebates and incentives were available.
0 people found this review helpful.
Response from current dealership:
Good afternoon; I would like to chat with you about your experience.  Please give me a call when you have a moment.  Thank you Cheryll Miller General Manager Northgate Ford 513-568-1857
Apr 5, 2019
Went to look at a ford escape had a appointment got to dealer car was not there not much in the way of customer service wish I could leave less than one star
Response from current dealership:
Good afternoon; I would like to speak with you about your experience.  Please give me a call when you have a moment.  Thank you Cheryll Miller General Manager Northgate Ford 513-568-1857
Apr 2, 2019
LaShaffron
The only thing I didnt like was the dealer fees the vehicle went from 27k to just over 30k and thats after looking at vehicles that was 500 to 1000 more
1 people found this review helpful.
Mar 31, 2019
Great experience
1 people found this review helpful.
Mar 21, 2019
Vance Burris was very prompt and professional
1 people found this review helpful.
Mar 21, 2019
Prompt follow up with confirming information
Feb 18, 2019
GuruBTJSH
They were very helpful in assisting me in my vehicle purchase and would highly recommend
Jan 15, 2019
Vance was my sales person. He was very nice. We completed the sale in less than 3 hrs. i drove home my new used car. It's great!!
Jan 9, 2019
Very friendly, helpful and no pressure.
Dec 18, 2018
Quick to answer questions
Nov 28, 2018
Told them I was interested in car. They said they could not find it. I told them I would buy it over the phone and they said they could not sell it till they found it. I got a call back 15 mins later saying that another salesman had just sold it. I said Oh!! Well.
Nov 22, 2018
GuruXH6YY
Good follow up
Nov 13, 2018
Interested in helping me with a choice Couldn’t be more helpful
Sep 20, 2018
I sent an email expressing interest and received a response very quickly.
Sep 1, 2018
GuruY36QL
Wonderful customer service
Aug 23, 2018
We have been emailing and I am Very satisfied with the Customer Service Patrick Hill has provided!!!
Jul 4, 2018
4Raiches
Above average service. Very hot day so I imagine that showed them down a bit. Would work with again
Jun 7, 2018
Nice phone conversation.
Jun 3, 2018
North gate Ford was professional and helpful
May 23, 2018
GuruWLL5Z
The dealership was cordial and friendly but not very familiar with specific features of the vehicle. The car is very pretty but I wanted more specific information on certain features and buttons on the vehicle. No pressure to buy but willing to help when I asked about other comparable vehicles which was a tall order especially since I was very tight with what I could afford and did not want a loan for more that I could pay then. I ended up purchasing a 2015 Ford Escape and they were very helpful as this was my very first car buying experience. (My husband used to take care of this stuff before.) They also helped me with the return of my rental that I was driving and helped with transfer of my tags to my new vehicle. They even synced my phone to the Bluetooth on the car which I had no clue about! I would definitely visit Northgate Ford again and purchase from them again. I plan to service my new vehicle there with the extended warranty I purchased.
1 people found this review helpful.
May 14, 2018
dentonfender
Long distance purchase still underway. Thus far dealership has been very helpful. Even willing to provide transportation from airport to dealership.
1 people found this review helpful.
Apr 4, 2018
GuruY2T8Y
As always these guys have been at the top of my list for vehicle shopping. This is my third vehicle I have purchased from them in the last five years.
Dec 17, 2017
GuruDRYCW
Nice people me. Very fast responses.
Dec 16, 2017
Beach367
The dealership is amazing, Paul Knighten and Ed were great!
Dec 7, 2017
wrote back but I fill the car in the add was just for bate and switch and they left the add up even after was ask to take it down for weeks sorry just my opinion
3 people found this review helpful.
Nov 30, 2017
GuruZX9GT
5
my mother bought the car, great people to deal with. Thanks!
Nov 26, 2017
Responsive
Nov 9, 2017
Northgate Ford was great about responding to my request for information and continued to stay in touch with me!
1 people found this review helpful.
Oct 24, 2017
The contact person was professional, prompt and friendly. The truck was listed as a standard shift, but it was an automatic.
Read 87 old reviews
Oct 16, 2017
I sent an email asking for pictures of the truck I was interested in and I received a reply within about 30 minutes. The truck ended up being a standard cab as opposed to an extended cab, which is what I'm looking for, and the rep that sent me the pics sent me a list of their extended cab models. Very helpful and timely responses.
1 people found this review helpful.
Aug 29, 2017
It was an overall good experience. We drove 50+ miles, to another state, and the sales person was not the same person we talked to the previous day. Staff at Northgate Ford was great, they sold the car for the amount we discussed the previous day, and the people were very nice.
1 people found this review helpful.
Aug 28, 2017
Josh Converse
Friendly and professional
Aug 13, 2017
Responded to my email..already sold
Jul 9, 2017
First, it seems appropriate to say that my wife and I made an 800 mile round trip in order to purchase our car. That in itself should be testimony enough as to the deal and the treatment we received from Northgate Ford! Timely follow ups were made by the internet contact, Jessica, and sales staff including personal attention from the Sales Manager, Kurt. James stepped in to facilitate delivery, as our original salesman had gone on vacation. James went so far as to make sure all the tires, including the spare, were properly inflated for our trip back to SC. Excellent deal all the way around.
1 people found this review helpful.
Jun 30, 2017
CaptainAmerica03
Great people. But the vehicle just didn't fit the criteria.
1 people found this review helpful.
Jun 28, 2017
The vehicle I inquired about was already sold but it was listed at a great price. The dealer was very responsive and attentive. Should they get a similar vehicle, I would definitely drive the 110 miles to their dealership to do business with them.
1 people found this review helpful.
May 26, 2017
Guru569B
Very very good satisfying and completely worth the effort..I h.
1 people found this review helpful.
May 22, 2017
Gurus870
30
Great communication
1 people found this review helpful.
May 7, 2017
Dmount
Vehicle wasn't for me but fast responses to all questions very helpful and accommodating
Apr 14, 2017
Dealer responded but vehicle was already sold.
Mar 26, 2017
Good
Mar 20, 2017
It was a difficult negotiation, but I am very happy with the way the vehicle was prepared.
Mar 6, 2017
Great people to work with
1 people found this review helpful.
Mar 1, 2017
The sales person was very helpful, the sale was between this dealer and one other. I didn't purchase from here, but the deal I got just couldn't be passed up.
Feb 27, 2017
Completed trade with this dealer. Only objection, no real dealing, basic take it or leave it, but it was the one the lady with the money liked.
Feb 26, 2017
I went in with a reasonable offer and they took it, no pressure, no problem.
Nov 13, 2016
Very quick response and follow up. Sales rep was very nice and not pushy at all. I would recommend this dealer to my Grandma.
Oct 22, 2016
Very good follow up!
Sep 23, 2016
Great experience
1 people found this review helpful.
Sep 9, 2016
During the test drive the vehicle broke down on the highway. After 30 minutes of sitting stranded on the freeway, during a thunderstorm, the salesman from the dealership picked us up. We left the 2004 Jaguar on the highway, broke down. The dealership never called back to apologize.
0 people found this review helpful.
Sep 7, 2016
I expressed interest - yet the dealer had no suggestion to help me with the distance. I live in Indianapolis and they are in Cincinnati. It ended up that I bought one here in Indianapolis.
0 people found this review helpful.
Sep 5, 2016
Very nice. Not pushy. Followed through to be sure I found the right car
Aug 22, 2016
snellracing
Very helpful and upfront with information about the car I interested in
Jul 18, 2016
Were helpful and up front about price.No high pressure
Jul 17, 2016
Emily really helpful trying to locate f250 I may like also their other locations have helped too. Great job !!
Jun 30, 2016
I was interested in a vehicle and they contacted me and quickly answered any questions I had about it without being too overbearing and annoying.
Jun 9, 2016
friendly and professional
May 21, 2016
Responsive
May 5, 2016
The contacted me immediately and have followed up throughout the processs
Apr 29, 2016
Responded quickly but unfortunately it had already been sold
1 people found this review helpful.
Apr 22, 2016
dohajohn
Ashley was great....good communication and follow-up....!!!!
Apr 11, 2016
Fast and helpful
Apr 1, 2016
No pressure sales, friendly down to earth. A long drive to get there (nearly 2 hrs) for me but was well worth it. Prices are very competitive.Would buy again from them. Thanks Northgate Ford Truck center
Mar 25, 2016
Angela was very fortright and showed great integrity in my dealings with her. A rarity in todays numbers driven world.
Mar 18, 2016
Good contact--I got good information.
Mar 3, 2016
From the beginning of the process Greg S was great to work with. Both him and Cheryl were helpful in getting me the car I want and a great price. They also gave a wonderful trade-in on my car as well. The highest of all dealers around. I will continue to look here for new/used cars.
Feb 25, 2016
The car buying process always seems to be frustrating but especially at a dealer I just wish it wouldn't take SOOOO long! The car we purchased is great! It has everything we were looking for. when we first arrived to the dealership I asked for the person I was supposed to be meeting and had been emailing all week. This was an ordeal because she was out and the girl covering her was not there and nobody knew what was happening. Once we found the car the salesman we were working with let us test drive it and we move forward from there. Other than the initial confusion upon arrival there was a good experience.
Feb 24, 2016
While I did not purchase the vehicle I test drove, the sales person, (Greg Suchanek) did an outstanding job. I felt he was upfront, honest, and answered every question I had. The only reason I did not purchase the vehicle was the age, overall condition, and lack of the CUE system GM added to the 2013 model. Had this vehicle been a 2013, I would have purchased it. I did not realize that the 2012 and 2013 SRX had different features. Should I buy a Ford product again, (I have purchased two new Fords before, the last a 2010 Mustang), I will come back to Northgate.
Feb 16, 2016
Northgate Ford could not get me any deal on the car I wanted I was very sad and hurt cause I really liked that car ,I will keep looking. I give them a poor ,I'm sorry for it I guess I'm still a little hurt.
Jan 29, 2016
Very helpful.
Jan 26, 2016
I contacted the dealership by using online method and the response was quick. I scheduled a time to drive 100 miles to see and test drive this car. I was contacted by phone to confirm the time and day at which time the requested that I call them before I left my house to make sure the car was still available. 3 hours later I called them and confirmed that I was leaving my house and would be there around 2 hours later. I was told that they would put the car inside the showroom for me to look at so I would not have to be outside in the cold and snow. I thought at this point that they were very responsive and doing everything they could to satisfy a customer. Upon arrival at the dealership I was greeted by a different salesperson who informed me that the person I had been dealing with was off on maternity leave and was handling all of the online sales transactions. I was then notified that someone had just come in 15 minutes before me and took the car out for a test drive. That person ended up buying the vehicle. I realize that salesmen live and die by the sale of the vehicles and will do whatever it takes to complete a sale. I just thought it was poor judgment not to hold the vehicle for someone that they had told the car would be available. There was also no inquiry if I would be interested in any other vehicle on their lot. Basically I was told thanks after a 2 hour drive to the dealership and a wait of over an hour to find out if this other couple was going to buy the car.
2 people found this review helpful.
Jan 20, 2016
emaglian
very good
Jan 17, 2016
E. Royse had immediately responded to my expressed interest in a car they had. She kept in contact with me through my whole see and selecting process, offering encouragement. There was a a exceptional 1999 car on the lot, which was what I wanted. I did choose another car at another dealership, but I will return to Northgate Ford readily and highly recommend them. No pressure-an enjoyable shopping experience.
Jan 8, 2016
Great experience and followup. I did not get the car because it was FWD instead of AWD
Dec 6, 2015
Dealer responded and car was sold. Quick response time.
Oct 21, 2015
Good follow up.
Oct 11, 2015
Best car buying experience I ever had and I've bought a lot of cars!
Oct 10, 2015
Northgate Ford Cincinnati Ohio responded to my questions and also called my home and responded to my question asked on their web site.My husband and son both bought their vehicles from
Oct 1, 2015
Great communication. Salesman was nice.
Sep 22, 2015
Quick response , easiest car I ever bought. Highly recommend is dealership.
Jun 25, 2015
Very easy experience
Jun 5, 2015
Had already been sold when I inquired about it and the ad was never taken down. Utterly useless.
1 people found this review helpful.
May 23, 2015
They were great
Apr 13, 2015
After Car was listed and I inquired they raised the price by at least $2,000 due to recent "market analysis" at least that's what the sales lady told me.
Apr 2, 2015
Even though the car has sold they still have it on their web site. I went to look at the car and they said it had just sold. Went to their web site and it is still listed
Mar 30, 2015
Only had phone contact. They seemed friendly and informative
Mar 9, 2015
Greg was not pushy. Greg was patient. Comfortable atmosphere. Will refer others to Northgate Ford. Ashley in finance was very nice and helpful.
Feb 18, 2015
Internet response manager was great, sales rep I spoke with was fair and a good guy. Would reccomend to others.
Feb 17, 2015
Great experience!
Jan 12, 2015
Good response
Dec 24, 2014
still negotiating and hope to come to a great deal
Nov 19, 2014
JERRY was amazing and the finance department worked fast.... thanks for the great experience..... I love, love, love the car....
Nov 9, 2014
We had an EXCELLENT experience. I eneded up not getting the car I enqired about originally because it ended up not meeting my needs. However I left with a car that was way better, that cost less! We had excellent service. Everyone there was very helpful and friendly. We will return.
Nov 9, 2014
They were very helpful and wanted to help me find another vehicle since the one I was looking at was just sold.
Sep 12, 2014
We drove 3 hours to buy this car... Jenn was a real pleasure to work with. She was genuine (did not come across as old school sales) when working with us. Thank you!!!
Aug 27, 2014
did not purchase from them but internet team responded to my request quickly.
Aug 18, 2014
Responded quickly but wouldn't budge on price.
Jul 13, 2014
Responded quickly
Jul 4, 2014
Great
Jun 4, 2014
Northgate Ford is not a place to buy a car. It started out really good with my contacts over the internet with Jen, the internet sales person. We went in and it took them two hours to give us an estimate on a Harley and a minivan. Lets just say the estimate was way below value. I then went back and forth over the phone because nobody would ever call me back (Andre, sometime two hours). I then went in to purchase the vehicle and they screwed up the price from the original purchase order agreement and they said if I wanted the vehicle I owed them $66 more dollars. I would not recommend any person going to this dealership.
May 29, 2014
Excellent
May 25, 2014
Floyd my salesman was good to deal with. Ken the manager seemed a little overbearing. Trying to push you into a deal.
May 25, 2014
Very helpful and responsive. Even though I didn't buy from them they were professional throughout process
May 1, 2014
We never made it out to the dealership, however the internet sales manager was very responsive and friendly on our phone conversations.
Mar 12, 2014
Contacted me when I requested
Feb 11, 2014
They were very helpful. They worked hard to make the deal work.
Oct 17, 2013
a good buying experience
Sep 16, 2013
Responded quickly. Very friendly and professional. Emily was our first contact and was great! Andrey was our salesman and made our experience comfortable, those two are the biggest reason we purchased our Flex through them. If it wasn't that my recalled part hadn't already been replaced and a windshield wiper flew off after using for the first time, I would have given them a perfect 5.
Sep 3, 2013
If and when I need an excellent used (only FORD) car or truck, I will definitely check Northgate Ford.
Aug 31, 2013
The dealer responded to my request
Aug 7, 2013
I wouldn't even give the dealership, customer service, or manners ONE star!! The vehicle, that we scheduled to look at the day before, WASN'T even there!! The manager decided to drive it home and seemed downright upset that he needed to bring it back...on his day off! No apology or even a hello when it did arrive, an hour in a half later. Like I said, we even scheduled to look at the vehicle and already got approved to buy it the day before. To say the least we did NOT buy it or will EVER buy anything from them!!
Apr 28, 2013
Prompt courteous service. Great follow-up!
Apr 6, 2013
The sales guy I spoke to was an idiot. Asked about damage dings and scratches. Guy said it was clean only a few minor scratches. After a 2 hour drive there was a big dent in the rear end. Idiots!
Feb 11, 2013
irishsoup
Responded promptly and courteously. Didn't have what we needed, but Jenn Watson was great!
Feb 9, 2013
texmaxx
145
Internet Dept. was quick to respond to my inquiry.
Jul 8, 2012
Great to work with. All aspects of my transaction were managed professionaly. I would deal with them again.

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