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Iowa Auto Exchange
About Us
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Today 9:00 AM - 6:00 PM (Open now)
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1410 NE Broadway Ave
Des Moines, IA 50313
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My initial inquiry was after hours, I had a response early the next morning and set appointment contest drive a 2018 GLA, while the vehicle that i originally inquired about had sold there were others available. We ended up buying a GLC for a very competitive price. Team at IA Auto Exchange was great to work with.
Oct 1, 2025
We decided for another car since we are not in the area. But they did good customer service
Had a decent first contact with Todd, the salesman and manager. Went to test drive the car, car was solid, except for a backup camera issue. Todd said that while he absolutely would NOT negotiate on the price, he would fix the camera issue, and we agreed that I would buy the car. The following day, Todd told me that a new camera was ordered, and I thanked him. A few hours later, Todd told me that the car was sold to a different buyer. He told me that if I wanted the car, I should have bought it with the camera issue.
Two weeks later, the car is still being advertised for sale, but now at a lower price. My experience with Iowa Auto Exchange went from decent to downhill, and the car that was "sold" is still for sale. I can not recommend this dealer.
Nov 21, 2024
Great, contacted me right away. Had mtuple options in my price range.
Sep 14, 2024
Dealer responded quickly and was helpful.
Jan 6, 2024
We have found our car dealer for life! They are a family run company and we felt like family too. Very helpful and honest. We were looking for a car for our teenage daughter and found the perfect one. We were so happy with everything, we bought a car for ourselves too. Aiden was informative and very accommodating. We most highly recommend them!
Show older dealer reviews 14
Dec 16, 2023
Bought a 2017 Ford after going to look at the Ford flex!
Once your car is bought they don't care. They don't do the safety inspection they say they do, they didn't change the oil, was treated like complete trash when I drove two hours to get back up there to have tires change I took three and a half. Supposed to diagnose some problems in the front end lied still have not received anything back from them It's been over a week and they were going to call me back in 5 minutes. Thanks Kendra for another lie when you were supposed to help me take care of this! Wouldn't recommend won't go back
Jul 5, 2023
Response from current dealership:
We're sorry to hear about your experience. Unfortunately, we do not have a Kendra that works here now or in the past year that we have been open. Is it possible that you have reviewed the wrong dealership? All of our customers are given access to the owners phone number for any issues that might arise after purchase and that doesn't sound like it was the case in your situation.
May 22, 2023
I didn't end up buying this car but salesman was friendly and not overly aggressive but did try to
work to make the sale work for us. I found another vehicle but would go back and look if I ever
need another.
Jul 5, 2023
Response from current dealership:
Thanks Ron! We hope we can work with you in the future and we're happy you found a vehicle that works for you.
Jan 26, 2023
Great customer service and concern for your needs, highly recommend buying used cars here! Bought 2nd vehicle in 4 months since first was in accident (no fault of car).
Jul 5, 2023
Response from current dealership:
Thank you Jan! Sorry for the accident but grateful we could be a part of your solution!
Sean and Aiden were very up front, gave great communication and really worked to help me get the vehicle I wanted and a great trade in value. They do want to help and absolutely want to get you into the vehicle and budget you have. I'm very happy with my purchase and the effort they put forth to help me get the deal to fit my budget. Will absolutely recommend.
Jul 5, 2023
Response from current dealership:
Thank you! We always try to work towards the best solution for our customers needs. We're happy this was your experience :)
I did not realize vehicle wasn’t test drivable till I got to the lot for my appointment. But I suppose there were other options to consider. Internet pictures tend to get your hopes up. I would recommend shopping in person for these types of lots, as there’s ample inventory.
Jul 5, 2023
Response from current dealership:
Thank you Momx7! We're sorry the vehicle you came in for was waiting on a part. I hope you found something in the numerous other vehicles we always have on our lot.
Jul 29, 2022
Great when answering questions and responding!
Jul 5, 2023
Response from current dealership:
Thanks Zoe! We strive to answer all questions and concerns and always be a part of our customers happy outcomes.
Jul 20, 2022
Very good to work with. Good prices also
Jul 5, 2023
Response from current dealership:
Thanks Adam! We enjoy helping our customers and always keep our prices fair.
Jul 5, 2023
Response from current dealership:
Thank you M.! We're glad we could help you with that!
Aug 9, 2019
They were quick to respond and happy to make a deal with us. We absolutely love the Subaru and will definitely buy from this dealer again!
Jul 5, 2023
Response from current dealership:
Thanks Austin! Those Subarus last a long time, but we'll be here if you ever need another great vehicle.