Iowa Auto Exchange

Salesman did the old bait and try to switch, when I got there didn't see the vehicle on their lot so ask if it was sold and he keep hee hawing around about the fact of it being sold until I asked him to be truthful and tell if it was sold then he told me yes it was sold but I have other cars here and that's when I left you can't be honest up front I don't deal, Also I notice the vehicle is still listed on here and show a price reduction the other day hows that happen with a sold vehicle....

We would definitely buy from this dealership again. The staff members were all super friendly and helpful, and the vehicle we purchased was in excellent condition at a great price. They make sure the vehicles are mechanically sound before they sell them, and it really shows. Highly recommend!! Also, all of the music memorabilia in the lobby is awesome, lol.

Contacted them about a vehicle and told them I want to buy the car and had financing already approved. They didn't even give me the opportunity to put a down payment on the car and sold it. Then the guy I talked to wanted to blame me and say it was my fault when I did everything I could up to that point. This business does not care about you being a customer

My initial inquiry was after hours, I had a response early the next morning and set appointment contest drive a 2018 GLA, while the vehicle that i originally inquired about had sold there were others available. We ended up buying a GLC for a very competitive price. Team at IA Auto Exchange was great to work with.

I this dealership and told them I was coming to get the car on Wednesday morning, later on that afternoon they raised the price 3/4 of my down payment which was $2000. The increase was $1400. The car was originally listen for $9992 now it’s listen at 11,444.

We decided for another car since we are not in the area. But they did good customer service

Excellent

Had a decent first contact with Todd, the salesman and manager. Went to test drive the car, car was solid, except for a backup camera issue. Todd said that while he absolutely would NOT negotiate on the price, he would fix the camera issue, and we agreed that I would buy the car. The following day, Todd told me that a new camera was ordered, and I thanked him. A few hours later, Todd told me that the car was sold to a different buyer. He told me that if I wanted the car, I should have bought it with the camera issue. Two weeks later, the car is still being advertised for sale, but now at a lower price. My experience with Iowa Auto Exchange went from decent to downhill, and the car that was "sold" is still for sale. I can not recommend this dealer.

They have made many attempts to reach out to me for a possible solution

Great, contacted me right away. Had mtuple options in my price range.

I was treated really well by the employee who texted me and he answered all my questions .

Very pleasant. Did not purchase

Dealer responded quickly and was helpful.