Ferman Chevrolet North Dale Mabry

I purchased a used Jeep and had a good experience. I thought the staff was very professional and the prices were fair.

Great. Suzy was very helpful and even offered to keep the truck overnight for a longer test. I did not buy the truck but would buy from them is the right one comes arounds.

Ask for Ivan Miranda great guy I drove down from Jacksonville he had me in and out of there in less then an hour everything was perfect as advertised.

Quick response and very helpful.

This was the a very bad experience I kept call guy said was gone get me info never called back then check site they sold the car i was pissed ,I even offer to send money till get off work to get it.

Did not have vehicle they were advertising. 10 corvettes listed, all were already sold. They are using car gurus to obtain sales leads only.

Very nice and helpful

They were very nice and helpful

Fast response. Friendly service.

Great customer service. Bought the truck.

Fast response but car no longer available even tho cars gurus still says so

Sales man was very good,I bought it with out seeing it and they told me it was a good truck.they Will deliver to my house.wish me luck.

After initially contacting salesmen about the vehicle and coming to what I though was a fair price the dealer tacks on another $1050.00 for dealer prep and fees (Not including taxes) ...Who pays $1000.00 fee on a 9 year car. not even on a new one. deal breaker right there. Ask for the fine print 1st!

I was 98% sure I was going to buy this car! I called ahead made appointment to see it, I even received a call that the car was ready 4 me. The car was dirty, onimy test drive I was stranded for 20 mins cause it ran out of gas. I spoke with the mgr. who advise there was nothing he could do about the inconvenience. I took my business elsewhere.

I work 12 hour shift, 8to 8 and don't get home till after 9, he left 2 messages and I've been busy not his fault, he is on top of things .

Very helpful salesman.

Super fast response great experience at dealership

Yes they did it quickly but I was dealing with Regal because they had a car that suits me better. Thanks

Quick and professional service!

Went to the dealership to look at a truck. It was almost 10k more than what was online (even on their own website). They said they wouldn’t honor the price so I said ok thank you and left

Quick response from them.

One day says it's available next says it has a safety problem after 33 days on market.

Very polite and casual conversation about vehicle

Nice going

Sales personnel was very friendly. Selection was very slim. Unless you were buying new. Store manager pretends to go out of his way for you. But he never Followed through with getting back to me about other inventory. I made several calls still no replies so for that reason the rating will be low. However I hope this does not reflect the sales person that I spoke with because he was trying his hardest

The original salesman was great! The rest not as good. Was told everything was good on the car. When I got home found out there was a recall that had not been fixed. It took 3 days to get the car back and no loaner were available. The recall should have been fixed prior to selling the car.

on the morning I was suppose to buy this car ,the dealership owner drove it to New York. I had a preapproved loan and planned on buying this car. I would never recommend to anyone.

Good experience. Prompt and helpful follow up.

Dealer rep (Austin) contacted me immediately and set up appointment to view vehicle. Happy with dealer experience although I decided not to purchase listed vehicle.

Okay, but nothing special. Had a vehicle but would not negotiate on the price and wanted me to pay $2995 for a warranty and maintenance package

Steve was awesome!!

Good communication and very thorough.

Haven’t heard from anyone until 2 days ago. Can’t believe it took a month to contact me.

Fast response to questions about the car. The Car is Priced right, the dealer is willing to work with me finding what i want, with a warranty, in the price range i am looking to spend.

Received calls from 2 different sales people. They seemed disconnected. First person did not follow up or respond to my emails. Second was better at first, but then no follow up again and then I was notified by your site that the vehicle I was looking at was sold. Dealer did not notify me or call me back.

Great dealer, called and made a deal on the phone with sales manager in 30 minutes.

After scheduling an appontment two days in advance, I arrived early on a Saturday morning to find the day before. No communication to let me know the only car I was interested in was sold. Four hours later... someone call to see if I was notified the car was not available. There was a verbal agreement to hold the unit. If they would have told me to put a hold fee, I would have. Serious lack of communication and attention to Customers

Dealer responded via email as I am abroad.

It was by far the best car buying experience ever! Abu, Jay, Michael, and Hal were incredibly friendly and very easy to work with. I highly recommend Gordon Chevrolet!

We did not visit the dealership. However, their telephone follow-up with us was excellent.

Excellent service

Outstanding and wonderful experience even though couldn’t do deal that day I will definitely be in touch with them in future

Arrived at the dealership found the vehicle along wit Hal and his partner Paul they were awsome was treated me well. There was a minor dent in the front of the vehicle Hal said the dealership would repair it at no cost to me so I contacted my credit union GTE and purchased the vehicle. Thanks Hal and Paula

Very professional and patient. not pushy. will stay in contact with them.

They contacted me several days after inquiry but about another vehicle not the one I inquired about. I have purchased from this dealer several times over the last year's and was always happy with purchase experience.

They told me somehow the vehicle i was interested in listed for$ 18,000 would be $5,500 more than the asking price out the door. Fron the other reviews seems like they deal with people they can easily swindle or rip off. Kept showing me other cars i wasnt interested in and almost demanding i have a trade for them before they would consider dealing with me. They must be from out of town. No southern hospitality at all

They was very helpful and I like the way they treat you.

Quick Internet response

Bought the car from them. My salesperson Danielle is outstanding. The finance manager Chris was very helpful.

fantastic experience.

Mike was super helpful and the process was quick and easy. Would for sure recommend

I was immediately greeted by a salesman. The car I was interested in was just as described on Car Gurus. When I drove the car, I quickly realized that it was too big for me. I was shown a smaller vehicle, but didn't care for it. The sales team tried hard to please me, but it just wasn't meant to be.

Attentive and professional

These guys are great very attentive and caring

Quick to respond. Courteous.

They got back to me In a timely manner.

Quick response from there internet dept , very friendly , professional, polite. On the other hand the salesperson in use cars dept quick , dry !

Had a black G35 for sale for $6500. I called to verify before I drove to Tampa. They asked if I was from out of town. I said yes, then they told me they would call me back. They called back and said the car had been sold. The next day the car was listed as $7900. I texted and asked for info. They never got back to me. They kept saying " yes, the car is available but I'll have to ask my manager." "You'll have to wait until tomorrow and someone will contact you." No one vontacted me. It was very shady.

Got there response very quick

Tracy contacted me promptly and sent pictures I requested and answered all my questions. I would recommend for dealership.

Good visit! Gentleman was very pleasant! Did not purchase but salesman was very helpful !

Sales person who showed me the car did not know anything about the car and had zero enthusiasm for the deal. Sat at her desk for a moment or two and then got up and left and no one, repeat no one, followed me out. It was like they did not want to sell me the car.

Advertise cars with a manual transmission when in fact there are automatics doesn't seem to be very honest

Was very helpful and walk me thru the process real easy

They got back to me as soon as they could.

This dealership is among the highest priced places around. They say they are having a sale then Jack the prices higher to keep their profit margin. Not a trustworthy place to buy any vehicle.

Awesome. No games. Quick and easy. I ended up buying this truck

I'll start by saying I was hung up on by the OWNER! Call trying to purchase a vehicle, for my in-laws. The OWNER answered seemingly nice until I asked him if the vehicle had any issues. Pretty commonly asked question when buying a vehicle I think...he said let me put my salemans hat on and answer this question for you!! "Nope". There's 1500 hundred moving parts you can drive this thing to halfway home and it blow up on you so how can I answer that!? Totally sarcastic and rude. Then fallowed up by saying I'm the owner, and don't need to sell this vehicle to you. And hung up on me. Real professional right? Would not recommend this dealer to anyone!!

Very good

A+

The sales contact person was rude and the communication sent from them was very unprofessional.

At first they did not have the truck I went to see. It was brought back to the lot and it was better than they said. They treated me well and I did buy this truck.

The person that contacted me gave me all the information I needed. The dealership contacted me very quick. They were courteous.

Salesman very attentive

No problems...questions answered.

Awesome group of people. Expecially Leo. Very patient and explained everything in great detail. Will definitely buy from again.

Dealer contacted me by phone and gave me all the info I needed on the vehicle I was interested in, as I was too far away to personally look at the vehicle. Dealership also reread my initial email and contacted me a second time without knowledge of the prior time.

Responded very quickly with info I asked foe

I received a quick response. Unfortunately, the vehicle I was interested in was already sold.

Great customer service. I worked with Mike Fricano and he was very professional.

I received all the information that I asked for.

Made an appointment to see the car in 2 days. Advised that I was driving 2.5 hours to see this "certified" corvette. Arrived at dealer and car was brought out. Not washed with scratches on right front and right rear fender as well as a rubber strip hanging down from the front. I was told that everything would be fixed "after" we agreed on the price. Really!!! This is a $56000 car that they are trying to sell. Also, a bit reluctant to let me take a test ride as they didn't want to add miles to this low mileage vehicle. I'm 70 so this would not have been a joy ride. Left after 30 minutes for my 2.5 hour ride home

Dealer let another customer buy the same car same day while I was qualifying for loan. Purchased a car 2K more... but gave 1k discount

Great service and great people

My overall experience was good!

We got the truck we were looking for :))

Dealer responded quickly to my initial request. with a somewhat generic email. I responded with questions about the specific vehicle I had inquired on even asking do you have this car on your lot. No response. When I did receive another response it was generic letting me know about other sales they had going on. My response was I have eliminated you from my buying process since you refused to answer my specific questions. I then received another email from a sales manager wanting to know how they could help find a new car. In my opinion, do not waste your time.

Very good until the unexpected dealer "fee" showed up.

fast response to sold vehicle

Credit was less then perfect. .they gave me a run around just to say they would not do anything to help...

Horrible at following simple requests. Don't waste your time, they'll do that for you

Salesman knew little about corvettes, and less about financing.

Car was not there when I went to see it. They called me the nest day to say that it was out for service when I had came to see it and if I could come back it would be there. When I went back and started the car the engine light came on. After driving for about 20 mi. and restarting the engine the light went out. I was told that if I wanted to take the car to my mechanic that I would have to purchase the car first and if I didn't want the car within 3 days I could return it for a full refund. If I was to give them my money and then want it back, I have no idea when I'd see my money again.

OMG! Terrible customer service. Salespeople extremely unknowledgeable!

Rust bucket with the comment, "looks like it just came off the production line" 51 days on gurus should have told me.

Sales man were good ,used car appraiser low balled trade .

Horrible dealership! Every car we tried to test drive had a problem.

Great customer service

Amazing, dast, great deal. Awesome people. Did not feel like a dealership

Good. Unit sold to third party.

Fast Response

good

Excellent-no hassel;no BS.

Outstanding dealership...I enjoyed buying a car from them. The price was right and quality vehicels to choose from

They met all my expectations.