Ferman Chevrolet North Dale Mabry

16414 N Dale Mabry Hwy
Tampa, FL 33618
Map & Directions

Sales: (813) 969-2600 Service: (813) 863-9899

Today 8:30 AM - 9:00 PM (Open Now)
Show business hours

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Dealer Details

Ferman Chevrolet North Dale Mabry

19 reviews
Today 8:30 AM - 9:00 PM (Open Now)
16414 N Dale Mabry Hwy
Tampa, FL 33618

Dealer Reviews

All reviews are verified visits to the dealer. – Learn More
Jan 2, 2020
Nice going
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Dec 14, 2019
Sales personnel was very friendly. Selection was very slim. Unless you were buying new. Store manager pretends to go out of his way for you. But he never Followed through with getting back to me about other inventory. I made several calls still no replies so for that reason the rating will be low. However I hope this does not reflect the sales person that I spoke with because he was trying his hardest
1 of 1 people found this review helpful.
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Jul 31, 2019
The original salesman was great! The rest not as good. Was told everything was good on the car. When I got home found out there was a recall that had not been fixed. It took 3 days to get the car back and no loaner were available. The recall should have been fixed prior to selling the car.
1 of 1 people found this review helpful.
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Jul 14, 2019
on the morning I was suppose to buy this car ,the dealership owner drove it to New York. I had a preapproved loan and planned on buying this car. I would never recommend to anyone.
5 of 5 people found this review helpful.
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Jun 18, 2019
Good experience. Prompt and helpful follow up.
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May 1, 2019
Dealer rep (Austin) contacted me immediately and set up appointment to view vehicle. Happy with dealer experience although I decided not to purchase listed vehicle.
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Apr 22, 2019
Okay, but nothing special. Had a vehicle but would not negotiate on the price and wanted me to pay $2995 for a warranty and maintenance package
6 of 6 people found this review helpful.
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Jan 30, 2019
Steve was awesome!!
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Sep 22, 2018
Good communication and very thorough.
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Sep 14, 2018
Haven’t heard from anyone until 2 days ago. Can’t believe it took a month to contact me.
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Aug 11, 2018
Fast response to questions about the car. The Car is Priced right, the dealer is willing to work with me finding what i want, with a warranty, in the price range i am looking to spend.
Is this review helpful? Yes | No
Jul 23, 2018
Received calls from 2 different sales people. They seemed disconnected. First person did not follow up or respond to my emails. Second was better at first, but then no follow up again and then I was notified by your site that the vehicle I was looking at was sold. Dealer did not notify me or call me back.
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Jun 24, 2018
Great dealer, called and made a deal on the phone with sales manager in 30 minutes.
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May 30, 2018
After scheduling an appontment two days in advance, I arrived early on a Saturday morning to find the day before. No communication to let me know the only car I was interested in was sold. Four hours later... someone call to see if I was notified the car was not available. There was a verbal agreement to hold the unit. If they would have told me to put a hold fee, I would have. Serious lack of communication and attention to Customers
1 of 1 people found this review helpful.
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May 4, 2018
Dealer responded via email as I am abroad.
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Feb 24, 2018
It was by far the best car buying experience ever! Abu, Jay, Michael, and Hal were incredibly friendly and very easy to work with. I highly recommend Gordon Chevrolet!
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Feb 22, 2018
We did not visit the dealership. However, their telephone follow-up with us was excellent.
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Feb 1, 2018
Excellent service
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5
Jan 23, 2018
Outstanding and wonderful experience even though couldn’t do deal that day I will definitely be in touch with them in future
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Jan 21, 2018
Arrived at the dealership found the vehicle along wit Hal and his partner Paul they were awsome was treated me well. There was a minor dent in the front of the vehicle Hal said the dealership would repair it at no cost to me so I contacted my credit union GTE and purchased the vehicle. Thanks Hal and Paula
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Jan 20, 2018
Very professional and patient. not pushy. will stay in contact with them.
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Jan 14, 2018
They contacted me several days after inquiry but about another vehicle not the one I inquired about. I have purchased from this dealer several times over the last year's and was always happy with purchase experience.
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Jan 8, 2018
They told me somehow the vehicle i was interested in listed for$ 18,000 would be $5,500 more than the asking price out the door. Fron the other reviews seems like they deal with people they can easily swindle or rip off. Kept showing me other cars i wasnt interested in and almost demanding i have a trade for them before they would consider dealing with me. They must be from out of town. No southern hospitality at all
4 of 4 people found this review helpful.
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Dec 30, 2017
They was very helpful and I like the way they treat you.
0 of 1 people found this review helpful.
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Dec 7, 2017
Quick Internet response
0 of 1 people found this review helpful.
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Dec 3, 2017
Bought the car from them. My salesperson Danielle is outstanding. The finance manager Chris was very helpful.
2 of 3 people found this review helpful.
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Dec 1, 2017
fantastic experience.
0 of 2 people found this review helpful.
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Nov 8, 2017
Mike was super helpful and the process was quick and easy. Would for sure recommend
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Oct 9, 2017
I was immediately greeted by a salesman. The car I was interested in was just as described on Car Gurus. When I drove the car, I quickly realized that it was too big for me. I was shown a smaller vehicle, but didn't care for it. The sales team tried hard to please me, but it just wasn't meant to be.
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Aug 20, 2017
Attentive and professional
1 of 1 people found this review helpful.
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Aug 14, 2017
These guys are great very attentive and caring
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Aug 13, 2017
Quick to respond. Courteous.
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Jul 26, 2017
They got back to me In a timely manner.
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Jul 14, 2017
Quick response from there internet dept , very friendly , professional, polite. On the other hand the salesperson in use cars dept quick , dry !
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Jul 20, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet's Sales Department. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jul 13, 2017
Had a black G35 for sale for $6500. I called to verify before I drove to Tampa. They asked if I was from out of town. I said yes, then they told me they would call me back. They called back and said the car had been sold. The next day the car was listed as $7900. I texted and asked for info. They never got back to me. They kept saying " yes, the car is available but I'll have to ask my manager." "You'll have to wait until tomorrow and someone will contact you." No one vontacted me. It was very shady.
5 of 5 people found this review helpful.
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Jul 20, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We apologize for any confusion and have referred your information to our Sales Teams for follow-up.  Again, we appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jul 11, 2017
Got there response very quick
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Jul 20, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jul 8, 2017
Tracy contacted me promptly and sent pictures I requested and answered all my questions. I would recommend for dealership.
Is this review helpful? Yes | No
Jul 20, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet and of Associate Tracy. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jun 14, 2017
Good visit! Gentleman was very pleasant! Did not purchase but salesman was very helpful !
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Jun 24, 2017
Response from current dealership:
Thank you for your feedback regarding Gordon Chevrolet. We appreciate your comments and hope to see you again soon! Thank you again for choosing Gordon Chevrolet!
May 23, 2017
Sales person who showed me the car did not know anything about the car and had zero enthusiasm for the deal. Sat at her desk for a moment or two and then got up and left and no one, repeat no one, followed me out. It was like they did not want to sell me the car.
7 of 8 people found this review helpful.
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May 30, 2017
Response from current dealership:
We thank you for your feedback and want to earn every customer's business. We apologize for this treatment as customer satisfaction is our top priority.  We will be happy to assist you. Please contact us at your earliest convenience to further discuss. We look forward to hearing from you.
May 15, 2017
Advertise cars with a manual transmission when in fact there are automatics doesn't seem to be very honest
3 of 3 people found this review helpful.
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May 16, 2017
Response from current dealership:
We appreciate your feedback and would like to speak with you regarding the specific vehicle you are referencing. Gordon Chevrolet does not manually enter options on a vehicle, instead the equipment list for each vehicle is decoded from the ID number automatically. If there is an error, we would appreciate some details so we can correct this.  With the exception of the Corvette and Camaro, the manual shift percentage is less than 5%. So it is advantageous for us to advertise automatic transmission if it has one. We apologize for any confusion.
Apr 28, 2017
Was very helpful and walk me thru the process real easy
Is this review helpful? Yes | No
May 16, 2017
Response from current dealership:
Thank you for your feedback and we are pleased to be able to assist you. Again, if we can answer any additional questions, please let us know. Thank you for choosing Gordon Chevrolet for all of your vehicle needs.
Apr 28, 2017
They got back to me as soon as they could.
Is this review helpful? Yes | No
May 16, 2017
Response from current dealership:
Thank you for your feedback and we are pleased to be able to assist you. Again, if we can answer any additional questions, please let us know. Thank you for choosing Gordon Chevrolet for all of your vehicle needs.
Mar 7, 2017
This dealership is among the highest priced places around. They say they are having a sale then Jack the prices higher to keep their profit margin. Not a trustworthy place to buy any vehicle.
6 of 6 people found this review helpful.
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Apr 10, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet! We want to ensure that each customer is satisfied with their visit with us, so we are happy to assist with any questions you may have regarding a vehicle that you were looking to purchase. We strive to provide the best prices in town. We hope that you will reconsider. Thank you again for your feedback.
Feb 25, 2017
Awesome. No games. Quick and easy. I ended up buying this truck
1 of 2 people found this review helpful.
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Apr 10, 2017
Response from current dealership:
Thank you for your review of Gordon Chevrolet! We appreciate your feedback and pleased to be able to assist you with your vehicle purchase. We hope to see you again soon. Thank you again for choosing Gordon Chevrolet!
Jan 30, 2017
I'll start by saying I was hung up on by the OWNER! Call trying to purchase a vehicle, for my in-laws. The OWNER answered seemingly nice until I asked him if the vehicle had any issues. Pretty commonly asked question when buying a vehicle I think...he said let me put my salemans hat on and answer this question for you!! "Nope". There's 1500 hundred moving parts you can drive this thing to halfway home and it blow up on you so how can I answer that!? Totally sarcastic and rude. Then fallowed up by saying I'm the owner, and don't need to sell this vehicle to you. And hung up on me. Real professional right? Would not recommend this dealer to anyone!!
11 of 12 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
We will be happy to follow-up with you regarding your concerns, however, we are unsure of your name and contact information. Please contact our Sales Manager and we will be happy to further discuss. Thank you and we look forward to hearing from you.
Jan 17, 2017
Very good
1 of 2 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Dec 28, 2016
A+
0 of 2 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Dec 5, 2016
The sales contact person was rude and the communication sent from them was very unprofessional.
7 of 7 people found this review helpful.
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Dec 5, 2016
Response from current dealership:
We appreciate your concerns and apologize for any miscommunication.  We are happy to further discuss your comments further. Please contact us at your earliest convenience.  Thank you.
Nov 25, 2016
At first they did not have the truck I went to see. It was brought back to the lot and it was better than they said. They treated me well and I did buy this truck.
1 of 2 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you with your new truck purchase. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Sep 16, 2016
The person that contacted me gave me all the information I needed. The dealership contacted me very quick. They were courteous.
1 of 2 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Sep 5, 2016
Salesman very attentive
Is this review helpful? Yes | No
Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Sep 1, 2016
No problems...questions answered.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jul 28, 2016
Awesome group of people. Expecially Leo. Very patient and explained everything in great detail. Will definitely buy from again.
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jul 6, 2016
Dealer contacted me by phone and gave me all the info I needed on the vehicle I was interested in, as I was too far away to personally look at the vehicle. Dealership also reread my initial email and contacted me a second time without knowledge of the prior time.
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We apologize for the oversight of second email contact, but pleased that you received the information you needed. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jun 18, 2016
Responded very quickly with info I asked foe
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Apr 17, 2016
I received a quick response. Unfortunately, the vehicle I was interested in was already sold.
Is this review helpful? Yes | No
Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and apologize we did not have your vehicle in stock. If we can assist further, please let us know! Thank you again for choosing Gordon Chevrolet!
Mar 30, 2016
Great customer service. I worked with Mike Fricano and he was very professional.
Is this review helpful? Yes | No
Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Mar 12, 2016
I received all the information that I asked for.
Is this review helpful? Yes | No
Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Mar 10, 2016
Made an appointment to see the car in 2 days. Advised that I was driving 2.5 hours to see this "certified" corvette. Arrived at dealer and car was brought out. Not washed with scratches on right front and right rear fender as well as a rubber strip hanging down from the front. I was told that everything would be fixed "after" we agreed on the price. Really!!! This is a $56000 car that they are trying to sell. Also, a bit reluctant to let me take a test ride as they didn't want to add miles to this low mileage vehicle. I'm 70 so this would not have been a joy ride. Left after 30 minutes for my 2.5 hour ride home
7 of 7 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and apologize for any inconveniences you may have experienced in shopping for your vehicle as customer service is our top priority.  If we can answer any further questions, please let us know.
Feb 21, 2016
Dealer let another customer buy the same car same day while I was qualifying for loan. Purchased a car 2K more... but gave 1k discount
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and if we can assist with any questions you may have regarding your purchase, please let us know! Thank you again for choosing Gordon Chevrolet!
Feb 17, 2016
Great service and great people
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Feb 14, 2016
My overall experience was good!
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Feb 13, 2016
We got the truck we were looking for :))
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Feb 13, 2016
Dealer responded quickly to my initial request. with a somewhat generic email. I responded with questions about the specific vehicle I had inquired on even asking do you have this car on your lot. No response. When I did receive another response it was generic letting me know about other sales they had going on. My response was I have eliminated you from my buying process since you refused to answer my specific questions. I then received another email from a sales manager wanting to know how they could help find a new car. In my opinion, do not waste your time.
6 of 6 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
We thank you for your response. We apologize if you felt that your questions were not being responded to in a timely manner. We will use your comments to improve upon the services we provide. Please let us know if we may assist further. Thank you
Feb 13, 2016
Very good until the unexpected dealer "fee" showed up.
3 of 3 people found this review helpful.
Is this helpful? Yes | No
Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and hope that we were able to explain every fee adequately. If we can answer any further questions, please let us know. Thank you again for choosing Gordon Chevrolet!
Feb 2, 2016
fast response to sold vehicle
1 of 1 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback of Gordon Chevrolet. We appreciate your feedback and pleased to be able to assist you. We look forward to seeing you again soon! Thank you again for choosing Gordon Chevrolet!
Jan 15, 2016
Credit was less then perfect. .they gave me a run around just to say they would not do anything to help...
5 of 5 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback. We are always happy to go over your information again should you have any questions. We look forward to speaking with you.
Jan 13, 2016
Horrible at following simple requests. Don't waste your time, they'll do that for you
3 of 3 people found this review helpful.
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Feb 5, 2017
Response from current dealership:
Thank you for your feedback and we will be happy to further discuss your concerns. Please contact us at your earliest convenience. Thank you!
Nov 11, 2015
Salesman knew little about corvettes, and less about financing.
2 of 2 people found this review helpful.
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Dec 17, 2015
Response from current dealership:
Drew, I apologize. We do have specialist for both Corvettes and Financing and you must not have been pointed in the right direction. If there is anything else that we can assist you with please just let me know.
Nov 3, 2015
Car was not there when I went to see it. They called me the nest day to say that it was out for service when I had came to see it and if I could come back it would be there. When I went back and started the car the engine light came on. After driving for about 20 mi. and restarting the engine the light went out. I was told that if I wanted to take the car to my mechanic that I would have to purchase the car first and if I didn't want the car within 3 days I could return it for a full refund. If I was to give them my money and then want it back, I have no idea when I'd see my money again.
5 of 5 people found this review helpful.
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Sep 20, 2015
OMG! Terrible customer service. Salespeople extremely unknowledgeable!
4 of 4 people found this review helpful.
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Sep 17, 2015
Rust bucket with the comment, "looks like it just came off the production line" 51 days on gurus should have told me.
5 of 5 people found this review helpful.
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Sep 13, 2015
Sales man were good ,used car appraiser low balled trade .
Is this review helpful? Yes | No
Aug 12, 2015
Horrible dealership! Every car we tried to test drive had a problem.
3 of 3 people found this review helpful.
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Oct 30, 2014
Great customer service
1 of 1 people found this review helpful.
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Sep 3, 2014
Amazing, dast, great deal. Awesome people. Did not feel like a dealership
1 of 1 people found this review helpful.
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Mar 8, 2014
Good. Unit sold to third party.
Is this review helpful? Yes | No
Sep 8, 2013
Fast Response
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Aug 28, 2013
good
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May 22, 2013
Excellent-no hassel;no BS.
1 of 1 people found this review helpful.
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May 7, 2013
Outstanding dealership...I enjoyed buying a car from them. The price was right and quality vehicels to choose from
1 of 1 people found this review helpful.
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Mar 21, 2013
They met all my expectations.
1 of 1 people found this review helpful.
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Jan 18, 2012
They were nice folks to deal with on the autos but didn't want to give me what my car was worth on a trade.
1 of 1 people found this review helpful.
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Jan 1, 2012
have not bought a vehicle yet but would consider them a better priced dealer all around
1 of 1 people found this review helpful.
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Dec 26, 2011
Dealer contacted me but was not the vehicle for me.Asking to much for vehicle.
1 of 1 people found this review helpful.
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