Dan Cummins Chrysler Dodge Jeep Ram of Paris

They worked with me talked with me about the car sent video of the car and picture of the sale person that working with me

Yes, they contacted with me and were very helpful!

Communication was quick and pleasant when I inquired about a certain vehicle. Dealership came highly recommended from a good friend of mine. I live in Northern Kentucky. Drove an hour and 15 minutes to test drive a truck. Didn't end up purchasing the vehicle but was treated with respect all through the process.

Responded quickly and were very pleasant to speak too

I received a call almost immediately and explained what we were looking for and they were very helpful in assisting us with our quest.

Excellent Service and delivery!!!

They were very helpful and continually checked up on me

5 stars

Good

Typical Dodge scumbag dealer quoted a price on CarGurus to collect information about me then changed the price when I contacted them and acted as if that is normal behavior. CDJR dealers are unfortunately like this with some rare exceptions which are actually honest traders.

The deal replied very quickly and set up an appointment that worked for me.

Dealer contacted me right away. I unfortunately don’t have the down payment they are requiring.

Excellent communication

Dealership reached out immediately and weren't overally pushing wanting me to come to the dealership, still working on the price but definitely recommend, seem like genuinely good people, and hopeful I'm able to purchase a vehicle from them

Overall great experience. Treat you like a person and not a number or color. Great car buying experience and will return to do business

I want to give 5 star but they forgot to inspect my truck before it was purchased. Had to make a special trip out to get inspected.

Good

Great

Helpful and polite

Good communication and very helpful even 200 miles away

All was good

Responsive and working hard to find a truck that works for me.

Robin Hayden my salesman was amazing!! Great, really great car & $!!! I’ll go back if I ever need another vehicle

Responded to my email. Need to reevaluate amount I am willing to spend

They responded quick

Secretary said there were several credit apps ahead of me and that there’s no way I could get a decision in less than a few days. Sounds like they have plenty of business, they don’t need mine!

Angie Literall is a pleasure to work with! Very understanding to needs of the buyer and has a genuine care in what she does for each individual. She is amazing.

Very responsive and helpful sales staff!

You know they care about their clients and the needs of the clients.

Dealer staff responded quickly. When they made an error on numbers, they called me back within minutes. Finance person was responsive to my questions and concerns. It just didn't work out mainly due to long distance from my home (fuel prices etc just to go see the truck). I even got a nice note from the salesman offering his help in the future! Unfortunately it just didn't work out this time. Thanks much!

Good people to work with

Multiple contacts over a few days; they sold the car before I could make it there to inspect it.

Wesley made buying my truck easy and fast very polite man

Terrible. I reviewed in-depth the truck listed on their website and cross referenced it with what was listed on the Cargurus Website. Dan Cummins listed the truck as in “Awesome condition” and the CARFAX they listed for the truck VIN: 1GCPYFED6LZ376403 showed no accidents. Buyers beware!! The truck has been in an accident. Simply look at the rear end. I prequalified for the truck based on the dealers word, pictures, and website and it had damage. I drove 3 hours, just to find out for myself.

The truck pictured during this review is not the truck they had for sale (though what I test drove IS what was listed, so...). They tried to give me below trade-in for my van and more than retail (about $5,000) for the truck. They marked the truck as "Good" condition, but it had an oil leak, water leak, ABS light, and the parking brake didn't work. Transmission was difficult to shift in 4WD and the truck was in poor condition on the interior. Rear receiver hitch was more-or-less useless due to the chain holes being covered by flat bar welded under the hitch. The truck supposedly came out of the detail shop, though there was oil sitting in the cup holder that pops out of the dash, horrible smelling interior, major stains and ripped seat. A/C hardly worked as the truck also had a vacuum leak. They then proceeded to tell me that I didn't know what I was talking about, in very sales-tactic words, about the van trade-in vs. the truck value. More details could be included, but I'm limited.

Great customer service

The truck was as described on the website. My salesman Jordan Stanfield was very helpful

They did contact me back but when I ask salesman 3 questions about truck I only got generic answers. I thought they were trying to hide something so I moved on to other trucks.

Vehicles was already sold and sales person put me with a second salesman who put me with a 3rd salesman. Felt like they did not take my visit serious. I have purchased a truck from another dealership

Great communication!

Thanks for the response

Although vehicle was no longer available the dealer responded in a timely manner.

Good feedback

I bought the 2019 Kia Sorento and I love it very easy to work with and excellent customer service.

Persistent.

Poor salesmanship offered me little nothing. Truck books up to 10k and they offered me 3. After I drove another 79 miles home they offered 5. It was not worth the drive.

Was a good experience very help full.

Got back promptly

The entire team at Dan Cummins was very quick to respond and helped me through the sales process. I was coming from out of town and the truck was ready when I arrived and we had already completed all the paperwork. My only complaint is the truck’s interior should have been professionally detailed and it wasn’t.

Contacted me right away.

Very prompt and courteous. I decided not to pursue this dealer based on distance.

Sales nothing but junk. Axles broke on one transmission out on another.

Prompt response

He was a nice dealer, i just havent found the price for the year im wanting. And the mile range im.looking for. The prices sre high. Im still looking as you send them. Thanks.

Responded very quickly over email. The girl answered my questions that I asked

Vehicle had exhaust problems that weren’t listed in the ad. Now they are calling and texting every day.

There customer service is off the charts. we drove 7 hrs to get the truck and would absolutely do it again. No complaints at all.

My salesman was Jake Stephens and he was absolutely great. He made sure we knew exactly what we were buying before we handed over any money. He is very trustworthy and honest. I highly recommend you give this place your business.

Great people to deal with. Very nice and personable!

Excellent

yes they are great.

Quick call back, responsive, helpfulelpful, informative, not pushing. Would gladly purchase a vehicle from them.

Good

Wasn’t the best. Salesperson contacted me an hour or two after I put a deposit on the truck telling me they sold it to someone else.

My questions were answered and I was not pressured.

Everyone at this dealership worked with me to get the best deal done and Sterling delivered it to me. Couldn't ask for anything more.

Quality professionals. Very open and honest about everything. Next time I am in the market for a Ram, they will be the first place I look.

Great experience! Knew about the truck in Gurus. I bought the truck! GREAT EXPERIENCE!! Ask for Zach and tell him Ed from Mississippi sent you!

Communication has been excellent

They replied to my questions and kept in touch with me. Though I didn’t purchase a vehicle. Thanks to the staff

Good! They responded quickly.

Quick response time. Good follow up and they got me the car I wanted.

Miles Goff the sales associate I dealt with was very helpful with purchasing a white Ram 3500 Laramie Crew Cab LB 4wd even though the black one sold when I arrived.

Dealer was very responsive on the trucks I was looking at. Still not sure when I will be wanting to make a deal on one though.

I spoke with a sale man about the truck and the nex day they raised the price 3000.00 $ seemed kind a of wrong to me.

Good

I love these car

Great place. No pressure laid back atmosphere. I highly recommend. Terrence is wonderful to work with. I highly recommend him as well.

I purchase the lowest priced 2019 RAM Laramie Crew Cab in the entire country from Dan Cummins in Paris Ky. These guys were a pleasure to work with. Highly recommend when you are searching for a vehicle.

I love the experience he was a great person and enjoyed every moment of it

Good customer relationships and very helpful

Nice no hassel. Easy transaction

Very helpful without being pushy.

Great service

I was tag team about two of the sales reps. Felt absolutely awesome to be shriven it's hard as they were for my business. I get it it's the car industry, you got to earn everything so on and so forth. But that's any sales position, wish my team and guys were that invested in the needs of the the customer that put interest into your business. So overall yes I was satisfied. Didn't buy a car on behalf of Life certain things going on. But will definitely continue to keep up with Dan Cummins to make sure that that is where I purchased my car when I do.

Very easy going

satisfied with the attention of the group and their options to facilitate the business

Excellent buying experience! Thank you Miles!

Great great great

Very proffessional, very helpful, and accommodating. Unbelievable inventory

Everyone was very nice.

Ask a question by email. I got 3 different emails within minutes of pre recorded sessions. My question was never answered but was eager to have me come in or schedule a test drive.

You guys were awesome. When we are ready for another vehicle we will definitely be coming back to you guys. Thank you!

They return my call very quickly and answered all of my questions very helpful

They waited a week to reply once I sent my information in. In the meantime, the vehicle I wanted was sold out from under me. Then the manager contacted me, apologized and was going to find me a similar vehicle. It's now been another week and nothing from them. Stay away they are a large dealer that move a ton of vehicles. You, as an individual customer, are not important. It's about the masses.

Although we didn't we get the truck, Carlisle was Amazing. He went above and beyond to work for his customer. I recommend Carlisle @ Dan Cummins. Thanks for all your help.

The sales person was very interested in helping me find the car I needed

Great folks. Very helpful. Hope to do business soon. Merry

They responded very quickly to my email. Very courteous.

Good but I couldn't make it there as it was a lot farther than I thought. I know that they are good to deal with.

Salesperson was very honest and even took pictures to show me some touch up paint work.

Respond immediately and professionally.

Very good communication,haven't decided if I will go to lot yet but they seem nice

I have always had an issue with the over the top car salesmen, but Terrance Butler has the perfect demeanor and personality. We drove 2 1/2 hours to get there and he made the experience worth our while.

They kept in touch with me. The dealer’s location is not close to me so I am unable to visit them at the moment.

Everyone was super nice. Love the car. A few difficult things with buying from out of town and financing. Terrance and Anthony were great to work with.

we were in the deal process, they sold car right out from under us, then said that was there policy, all about the money dealer. beware

Seemed fine. Contacted me in a very timely manner. Located a little too far away. They were very nice and courteous. No reason not to recommend to anyone.

We agreed to a price on the truck, and I put a deposit down. I received a call later in the day that they sold the truck.

They got back with me super fast but the vehicle I was looking at sold. No biggie tho. They were quick to help.

James is very helpful and I am still considering purchase

Very persistent and friendly!

They said car was still available and asked when I could come for a test drive.

Very responsive to my inquiries. Friendly staff.

The environment was very clean and stress free. Tony answered all my questions and explained them in full detail. They have a lifetime powertrain warranty on their vehicles as well. The only reason I didn't purchase the vehicle, was because of my insurance. I would definitely recommend this dealership to other car shoppers. Thank you guys.

Super nice and friendly.

Not a good experience! Didn't get a call right away so I called and asked if the vehicle was still available, giving them the vin #. The said yes.. so I drove 50mi only to find out the contact person I was suppose to talk to had left the company some time ago and the vehicle was already sold! So no I was not happy with the dealership or their call center who answers their calls. I did get a call from the dealer a couple of days later... but then it didn't matter....

Nice answer back, good price

I would Definitely consider buying a vehicle off this dealership they were Very helpful even though the Jeep was being sold as I was looking at it buyer showed up ten minutes before me dam my LUCK cause Jeep was everything dealer said it was

there was not enough correspondence to make an evaluation at least they responded to my inquiry more than i can say for other companies selling.

They didn't disclose the $499 dealer fee until I was ready for check out and for a car they selling for $500 this Fee equals a 100% mark up for total cost of $1000 and car not worth that much

Didn't use this dealership. But I'm sure they are good.

They just don't want to give a fair trade in value. also they are very slow to respond to phone calls or e-mails.

Excellent customer service, went above & beyond to help us. Worth the drive.

Has best stock around. Period. However not at willing to negotiate price even at the end of the month on trucks that are fair deals but certainly not good ones...

Creepy atmosphere, alot of attempted bullying. There's not really much call for having three people in an 8x8 room to try and bully a woman into buying a car. Did not want to talk numbers with me. They'd have to call me back with an amazing offer on my trade in to get me to go back.

Very nice!!