Capitol Chrysler Dodge Jeep RAM

Good experience

Good

Good

The conversation was productive!

I love this car and it's in great condition, as advertised! Test drive and everything. Business was professional, but rundown of everything was fast. This is my first car purchase so I was w bit confused at points. They had no problem explaining things though. The whole process though took hours... Was not a fan of the waiting game, but I guess that's how it goes. Overall would recommend business with them.

Great

I bought this car. They found me the financing and payment I want plus delivered it to my house. Fantastic.

Person I spoke with was very nice

Took them 15-20 minutes to find the keys to the 2015 Golf R. The sales rep didnt know much about the car. The exterior is in rough shape for the mileage, door dings down to the metal interior arm rest was broken and has alot of fault codes when scanned. Not worth the hassle at that price.

Excellent

Very helpful

Car was dirty and front seat was broken. They did not even try their best to sell their car as they said on the phone the car had gone trough inspection and when I got there the car was dirty, missing pieces inside, fro t seat broken and they dis not evwn know if they could fix it. Waist of time!

Jacob was extremely helpful and responsive during my vehicle search. Although I did not end up buying from this dealership, I was left with very positive feelings about how they do business. I would recommend!

I sent a message to get more info. about a jeep and was contacted by e-mail and was tolled that the jeep was still for sale and that if need be they could bring the jeep to my home as i must go to work and need to also take care of my handicapped wife i can only come to them on saturday so could he bring the car to me at my home but i was told no i must come to them so by saturday the car was sold on friday but not by the salesman i had talked to but by his boss who had contacted me in the first place and the salesman who i had talked to new i was 99% sure that i was going to by the car on saturday so now forced to look more ti find another jeep and did just that the the same day i was going to but the first jeep but found one even better and with less miles on it i just bad to tell me one thing and then they do another

They were very nice to me to get me to buy, and I did , and took this vehicle home that night , But I’m not satisfied because this vehicle on my way home the engine light came on and I notify then the next day and they don’t want to check it because they want me to pay for a diagnosis a fix it.

They responded back to me within minutes of contact via text and were answering everything I asked. Very helpful in dealing with.

Outstanding, from top to bottom. Mike explained everything in detail and was extremely friendly and helpful with our questions.

They responded quickly and professionally and Jason was very pleasant

Good

Talked to saleman Jimmy about this truck set up an appointment test drove and bought it nice truck what a great deal staff was very nice

Totally ignored...left after a 1/2 hour of waiting for a sales rep. Poor customer service!

Very fast response time answer all my questions

Unfortunately, I was unable to come to a deal here. The salesman repeatedly got my name wrong, confused what vehicle type I was looking for, and then notified me 10 minutes before an appointment that the vehicle had been put under contract with someone else. He then tried to convince me to look at another model series, wrong bed configuration, wrong engine size. Clearly did not understand what I was looking for. Don't think I'll be purchasing here even if they end up having another truck that fits my parameters.

Great sales team hustled to make deal work for all parties

Very helpful, courteous, knowledgeable.

Quick intelligent response

Helpful with information requested.

I bought the car ,5th car I bought through car gurus , dealership was good experience , well see if I get my plates as promised

It was great. They are the best

If I could give negative stars, I would. This place is sketchy! I was told that in order to bring my car to the dealer I would have to pay a mandatory $500 and sign for it. I said that there was no way that was happening, so they lowered it to $250. I was uncomfortable since he brought the manager so it became 2v1. They told me it was “mandatory” yet they lowered the price for me. I left refusing because I’m a college student and didn’t have that to “hope they would give it back” if the car didn’t check out with my mechanic. Then he called me once I left, and said “You can take the car for the weekend since you live far and bring it Monday to the mechanic for free”. That’s what worried me and their dirty business. If it was really “mandatory” then they wouldn’t have lowered the price once I said I couldn’t afford that upfront and then tell me that I can just take it to the mechanic for free. I would not trust a dealer that goes off their own word.

Lent me a different truck for extended test drive. Then told me I had to bring it back. Dropped it off at 10 at night. The white Silverado is covered in rust. Very shady salespeople finance people. And management. Don't go here.

Response Quickly!!

This dealership was worth the 2.5hr trip we made to pick up our new jeep! We did most of the paper work via email and phone, which made this process so easy. Thank you Capitol Garage!

They have been very good to deal with. They did not waste time getting to the bottom line and we were able to make the deal. It was a pleasant experience and the car was delivered as promised.

They call you too much I told him I'll let them know and they keep bugging me and bugging me

Good service

Al was very helpful in trying to get me to see and test drive the car. it just did not work out and I did not get the vehicle. I will continue to look at their website for any other possibilities.

Quick response. Was undecided and now sold. What a bummer.

We contact the dealership through CarGurus, there was an immediate reply from Patrick Cosgrove. We did a deal via email and text in a day. We drove to CT from VT, test drove the vehicle, a Lincoln MKX and loved it. They cleaned the car while we did paperwork and the back to VT after trading in the old Subaru. The MKX had a slight problem with the shift lever, contact Patrick and he said go get it fixed, because you are so far away and we (the dealership) will pay. He was very concerned because it was a safety issue. That came out of his mouth. Nice people, will buy from them again

The customer service down at Capitol Garage is amazing, I didn't feel like I was at a car dealership at all. Very nice, fun people to work with. Great experience.

Dealership experience was great. I was contacted in a timely manner. They worked with me considering I had to travel around 1300 miles to look at the car and was very helpful in picking me up, taking me to the dealership and finding a carrier to have the car transported back to Nebr.

Chris got ahold of me right away. I e-mailed him back though and never got a response.

I have not visited to see the Civic, but I have had a helpful email exchange with a friendly salesman.

Overpriced for condition of the vehicle too many scratches would not come down on pricing

all fine.

Extremely easy to work with...very professional and respectful when working with knowledgeable women. No BS! Easy negotiations. Was helping my niece who purchased and will definitely buy my next jeep from them! Salesman was Mike but financial guy Craig was super helpful as well! All in all a very good transaction! A+++

No stars if I could choose that. Paul was an awful salesman barly spoke the entire time. Nobody There were very welcoming at all!!! Drove over an hour to see a crap jeep and awful service. Total waste of time! If they were nice I would of thought about buying a brand new jeep but now im going elsewhere. Get nicer salesman!!

Very consistent and helpfull

The guys were professional and didn't push you to buy. The only issue I have is the old what can we do better to get you in this vehicle. My thought is always you as the dealer should already have done everything you can to get me in the vehicle. With that said I feel that they were fair with their pricing didn't feel like I was getting ripped off.

These guys were great! No pressure and very down to earth honest people.

I actually ended up buying this vehicle. The dealership was fantastic from start to finish, no pressure , just real nice people !