Used Toyota Prius for Sale in Chicago, IL

Good people to work with. Mohammad the Sales Manager took care of me. Steve (sales gurus) fully explained all the cars tech to my wife. Followed up the next day. Great place

Very responsive

Great!

Sold car while I was test driving it.

dealer does not sale online, why advertise online?

I had a A/C noise ssue.after bought it...and I called them for issue...they fix it....

Best experience buying a car.

Inquired about a truck I seen Hawk Ford's website. I was told by Janette Lopez, one of their Customer Care Specialists that the truck was in stock. I specifically asked her to physically check that it was still there. She claimed it was on their lot and it was available. So I rearranged my schedule to go see it and it was not there. Turns out, it was sold days prior. Then they tried showing me a truck that was not comparable in anyway. Thanks Hawk Ford for wasting my time. Lesson learned.

Car had issues. Such as the windows didn’t go all the way up, leaving gaps and not creating a water tight seal to protect the car from the precipitation elements of snow and rain. After purchase, I’ve spent days and hours at the dealership rectifying an issue the dealership knew was present at the top me of sale. Just shady and shiesty but I got my car and it was inevitable fix. But I had to fight them to fix it.

Very polite and friendly The car description indicated an accident report but dealer said there was no accident, so it was confusing

Great customer service!

Dealer responded promptly with information about a truck I was interested in.

They made no effort to set up an appointment to accommodate you. They simply said tbey closed at 5 and just left it as that. I reached back out to ask if the vehicle was still available and did not get a response

Not dealt with in a professional manner. Called and made appointment to see and test drive the vehicle. Was called back and told that the dealer had promised another customer that they could see and test drive the vehicle prior to anyone else. Told that the dealer would get back to me by 1 pm that same day. I never received a call back, not even a text message.

Fahim was very pleasant and helpful. The vehicle was in very good condition... seems like we got a very good buy. Would definately do business with Luxury Cars Xchange again. again. Purchased vehicle!

Answered quickly but then kept making excuses why I can't come and test drive the vehicles. Don't even answer the phone professionally.

Very kind and negotiable with the cars I didn't buy a car from them but I would have if the car I was trying to get didn't have leather

Very helpful! Very easy process!

Good experience. Ali and Dona were great to work with and appreciate they ordered a part needed for the car.

He was very cordial and guided me through the paperwork very quickly good overall experience

Great service, everyone was very helpful

Excellent customer service

We had a great salesman- Mike m., this is our second At Platinum and there will be definitely more in the future. Thankful because you have the available car that I wanted.

I don't normally leave reviews but that was an extremely pleasant experience! Who knew you could have a great time at a car dealership. My salesmen Mark was very attentive and answered all of my questions. I love my new Mini !! Thanks

Callme right away

They are charging $30,000 over MSRP for some cars and do not disclose this over the phone when you ask for price.

Could park car. Had 5 to 6 guys/ employees all standing around talking in parking lot blocking your way in. I left and never saw the car

Very poor experience. After calling to see if they had the car I drove there to purchase it. When I got there they told me it was out for repairs for for past six weeks and they didn't know when they would have it. Also Shane, the GM never returned my call.

They sent a generic automatic response. Didn’t answer any questions I had about the vehicle, or even say if it was available or not.

Horrible - found a Great Deal on Car Gurus. went to dealership to inquire on auto. after waiting a long time they came and said the car just came in on a trade and it wasn't ready to show yet. It would take at least another half hour. Bunch of BS because the car was on Car Gurus for a few days already. This was my second bad experience with this dealership within a 3 year period. Would only go back in the future if I knew they were under NEW Ownership.

Great follow through

Good

Was not very help in letting my know if the prius was going to be one auction the next auction date.

Walked around for 30 minutes looking for someone to talk to about the audi a4 couldn't find a single employee outside of the cashier.. Hours later hot a call from someone asking if I still wanted to buy the car

Terrible service was told car was on second lot went to second lot and then told on first lot!!!

Terrible, I told them I was interested in the car and I got there it was in the shop no problem I came back but the night before I asked if it was available and if it was fixed they said yes so I said I’ll be there tomorrow I came there they had no idea where the car was, two years ago this was a good spot to get cars now it’s complete crap

Good open relaxing time testing cars

Nothing to write, Person who is showing used car do not have idea of vehicle which is already sold. We were treated like we were never wanted, outside of Showroom we were finding parking and the service personnel from their building was coming out in red Range Rover and made weird face on us. Yes This is not good.

The on site representative at the car dealer location was extremely helpful and answered all my questions so thoroughly. The online representative who contacted through email answered quickly but did not notify me that the car was no longer available. I drove over an hour to get there, and the car had been sold. The funny thing is that it keeps coming up as of it is available which it isn’t.

I didn't make it to the dealership but the dealer who contacted me was helpful and friendly.

Great response just not enough inventory on the showroom floor.

Overall great purchasing experience, salesperson, Mike K, was fantastic and the finance manager was effective and efficient. Would definitely purchase through this dealership again!

Working with me on creative financing. Very professional.

I had a great experience at Aero Auto Works I Found the exact car I wanted in great shape at a great price they were so confident about the low price I checked on car gurus they really cheap in 200 miles radius and one of the best customer service from stuff and attention detail. I highly recommend this dealership. Thanks Aero auto works

Good cars for Great prices! The staff is polite and knowledgeable. I will buy form these people again.

Wouldn’t give me any information I asked for. I live out of state from this dealer and wanted a little more info before driving all that way. No matter what I asked I was told to make an appointment and come in. It was always a form letter email. No personable interaction whatsoever. Found out from CarGurus the car had “no history.”