Used Lexus IS for Sale in Philadelphia, PA

Very accommodating to a special request to see the vehicle on a Sunday morning.

Awesome Experience in purchasing my Camaro. GIGI was the bomb, and the service from the whole Dept. was A++++ , I highly recommend and the 1.5 hr drive from the Skook was well worth it. Thank you to the whole team!

My experience was great.

Rude customer service. Would not recommend at all

Honest salesmen and not pushy at all.

Very bad dealer. We had verbal deal worked out over the phone. I was going the next day to complete the deal and they sold the car to someone else that morning. Negative stars if I could select them

Attentive dealership

I had a wonderful experience and couldn't be happier with my new car!

Got back to me within 48 hours. Time is important and I appreciate the attention given to me.

Basically blew me off said they would call me back and never did

Very good experience. Very professional. Thank you!!!!

This is one of the best car buying experience is that I have ever experienced. They were very patient with me. I just enjoyed everything about the whole experience and the staff

They were very friendly and helpful when they called me. Only one day from when I expressed an interest in the vehicle.

We were contacted soon after the initial inquiry.

There was some confusion. I was under the impression that I had already filed. an application for loan approval but they found nothing. I have to begin again.

Great dealership, great people, great experience. I recommend them highly.

Great follow up and generous with their time. Courteous and easy to do business.

They were friendly, prompt, informative, professional and a pleasure to deal with!!! Recommend them highly

Quick response

Just purchased a BMW 650i. The whole process took me 1 hour or so, test driving included. Thank you for being professional and right to the point, particularly to Justin who was friendly, available and responsive. Great experience!

Jenny was helpful setting up appt during covid and answering questions. Test drove car, but did not buy... Staff was friendly...

Over all vehicle pricing was not to bad for the year and model the sales representative was good and I am looking forward to check out this vehicle.

Appointment was set up but when I arrived they were confused about vehicle it was buried behind 3 others and when they tried to move the other cars one had a dead battery. Was there 1hr before I even did a test drive. Very hectic and uneasy atmophere

Car was well prepared and sale person very nice all though time to complete sale was lengthy, over all good experience.

not very helpful a lot of water on passenger floor no one knew why or cared would not deal there again

Quick to respond

Found the car we wanted, Jessie was very attentive and helped us along the way.

Moses made it a great experience, good service and I would highly recommend.

Very good sales team I’m a truck driver it’s real hard to get there and look at these vehicles hopefully I can get there

Originally met with Moses, good guy, observant too but I didn't buy. Went back a second time and met with Chris and had an equally good experience. They kept in contact even through the virus shutdown.

Great customer service through the whole process!

They were professional and very helpful and I am very pleased and happy with my new Truck

Great experience friendly staff very helpful

Cars packed onto lot like sardines. Desks similarly packed into showroom. Salespeople everywhere. Cars priced a bit under market value, but in poor condition. They had 4 Audi Q3s, all of them parked literally inches from from other cars, but it was not hard to see that these cars had scratches ,dings, dents. The staff was polite and courteous, but I could never buy a car from this establishment.

paid more than i should have, car had undisclosed flaws(not visible in the rain) they hard hit my credit 5 times looking for a better rate. however i feel, i did sign the contract, so i have no one to blame but me. UPDATE: this car had the front clip painted/repainted poorly, fish eyes and dust in the paint! i found this when i went to detail it...that is when you really see everything. someone detailed it at the dealership i think, they failed to disclose that! they get 1 star from me.

I preferred to be contacted by email and they keep calling me, annoying. For this reason alone I will not do business with them because people simply do not respect a buyers listed prefered method of contact

Indid not respond myself..but the dealer was very fast and courteous with his response.

I'm giving this 3 stars, because the pictures were deceiving. The vehicle had a hole in the rear bumper, multiple scratches and scrapes and the interior roof was dirty. They also wanted to give me next to nothing for my trade, which I know is the name of the game. That being said, they did contact me right away and were very helpful & professional via text. The salesman who helped me in person, was very nice, helpful and professional and I enjoyed talking with him.

Good service and response well

I had to call them. The sales associate had me on speaker and sounded like he was talking from across the building so I hung up because that’s super unprofessional.

It was a good deal but the experience wasn't great. Maybe because of lockdowns but it wasn't a good experience. I sat outside by myself for hours. Then they came out pressured me to sign, then we're gone. The car had no gas in it and only one key. The salesperson also knew nothing about the car or the buying process. Ok deal for the car but also low balled my trade in.

They'd reply to my email in timely manner.