Used Hyundai Santa Fe Sport for Sale in Miami, FL

went very well until 2 days later when they called and said they made a "mistake" on the price.Needed to come up with another 1000.

Fast response . And they sent me great pictures of the car thank you Best Regards.

I bought a truck here and am very happy with it. Nice salesman, good service, and very low prices. The truck is what I was looking for and they had the lowest price. Two thumbs up from me!

We looked at several car lots for an SUV and landed at the Car Factory. We found a super price for a nice blue Ford SUV and it had plenty of room for our kids. We had a very nice sales rep and paying was easy. We are happy!

I got a car here and I liked the service, price, and my new car. Thank you.

I was recently in the market for a second car for my son to use. I had a strict budget and Car Factory was in it. They had several deals we liked and we picked the Mazda. Good gas mileage and great price. The rep was so friendly and helpful too!

When my car was in an accident, I had to hurry and find a new one. Car Factory had lots to choose from and very low prices. I found a Nissan that spoke to me at a good deal, so it’s mine now. I am so glad that I went there!

Went to this dealer twice looking for car cars that they have advertised as up. Contacted dealer before each come by first time okay honest mistake second time obvious bait and switch they always have alternative to car advertised at of course higher value . Do not go here unless fan of shady sales tactics

The manager was very helpful unfortunately they didn't have what I was looking for. But extremely nice person

The car had been sold but lied to me to come, then tried to push another car that wasn’t what I was looking for. I drove 50 miles for nothing, and what a waste of my time

Good job

Car was already under contract but person at dealership wasn't aware prior to having me come into location.

More of the same , they say will help you even if the person has a bad credit ,or doesn’t have a social security number and are all lies

Won’t sell out of state and won’t tell me the price after fees. Horrible customer service.

It was a good experience

They never even let me know when I was approved on financing. No one followed up until five days later when a different sales guy called to sell me on some other car and I told him I had already applied, he checks with finance dept. and says in already approved, that's how I found out. By then it's too late, I've seen enough of how they operate, no thanks I'll never buy from dealer like that!

Contacted me quickly by email. Pleasant to deal with

Great follow thru

Fast and very eager to help me navigate the online purchasing landscape.

Satisfactory, polite and professional.

they are very nice here good selection of vehicles smooth transaction on buying my new car there.

Lied about a vehicles inventory. I’m assuming using the van as a hook for me to come to the dealership. Upon my arrival I was showed a different vehicle than what was on the pictures

Good

Fast response time

Excellent. Vehicle is priced above market. Interested at $6.5K.

Good experience. I ended up finding a car I liked better. Waiting for the bill of sale.

I have bought many cars financed and this was the worst experience. I had the financing approved to buy the car and they told me that they would fix some parts that were damaged and I told them that I would wait for them and they never called me or let me know anything and still after fifteen days they do not sell the car and they have it for more two months. What bad customer service, I went to the dealer again and they told me they would call me and they didn't.

Very helpful

The dealer got back to me very promptly and professionally. Unfortunately, in the end the model and options weren't what I was looking.

Lied about a vehicles inventory. I’m assuming using the van as a hook for me to come to the dealership. Upon my arrival I was showed a different vehicle than what was on the pictures

Although I bought a car from somewhere else, they reached out with options.

When I contacted nexcar the told me that this car was already sold but they where able to find a better car for me with low monthly payments and insurance they made everything thing easy for my first time buying a car

Avoid this place at all cost!! Called to see if car was there before driving an hour. When I got there they said it was at the other location. Looked at another car and it was 20% more then listed price on website. Very unprofessional!! If I could rate them a zero I would!

The car for which i had an appointment to test drive was not there. Looks like it was just bait and switch. Waste of time.

Was called, emailed and texted several times. Very good service.

The dealer never responded to my request for information and when I called to person that answered was rude and dismissive. Ended up buying from a different dealership which I would recommend to anyone considering doing business with these people.

Heavy Bait & Switch on car AND price. Car pictured on CarGurus was not the exact same car (BMW M3 rims/tires had been replaced with cheaper aftermarket rims), AND the price jumped from $24,991 on CarGurus to $31,238 in reality. They only show 80% price on CarGurus because they expect you to put 20% downpayment and finance the 80% shown at 'the price.' When I offered to pay in cash, the price was $31,238. I should have listened to the customer ratings on CarGurus. Lesson Learned.

Found what I wanted and they got me in it thank you guys enjoying my new 430i great guys at this dealer.

Bait and switch. They told me the car was located in the Miami location. I made an appointment when I got there they said that the car was in a different location but they had other vechicles I could look at. I got up and left. This is not the first time. The price advertised is different once you get there or the car is no longer there once the appointment is made.

Purchased 2016 Grand Caravan Cash$9712. 11/7/21. Nick was advised of mileage listed in advertisement at 95K Miles. The actual millage was 147k miles. He put error on his employee. I left it with him waiting on check to clear. He promised to repair tire leak which caused '(!) esclamation error in dash" should be gone, Driver side front seat side panel to be repaired and passenger "head rest split" to be repaired. Will pick it up Sunday if all is repaired to my satisfaction.

Yes, he answered they gave me the appointment and when I went when they told me they did not know what car it was, they had no idea of ​​anything. the answer was the car was sold a while ago. It is all a lie that car did not exist and it does not have cars in those values

10/10

Those guys made it the easiest to buy a car that I've ever experienced in the past. Thx guys!

I went to Ed Morse Sawgrass Auto Mall, which includes Cadillac, today and it was a pleasant experience. The sales lady that worked with us was very helpful and knowledgeable of the XT6 that I am trying to purchase. I hope to complete this deal in the next several days.

It was a good experience

Car show a price , soon I call them price go up ,never I’m goin to call and go to the dealership I don’t recommend it to anyone

The Dealer took the time to respond to me via email which I appreciated it.

Good!

Carry is the salesman I spoke with. Very friendly and I have nothing bad to say about him at all. The advertised price is 17,975. But then they add a 1,400 dollar reconditioning fee, and a ton of other fees bringing the out the door price to 23,000 dollars! I wasted time getting Pictures of the car and discussing the car with my wife only to find out they wanted 23000 for a car advertising 17,975.

Very responsive, helpful and supportive through the whole process!

Not a satisfied client. Requested twice and received a price on the 2010 Honda Crv, but when I went to purchase was told a different price, and that the reason for this is that both employers are new! That is just unacceptable!