2021 Kia Forte for Sale in New York, NY

Went there asked for the person who email me and I talked on the phone with him. Schedule appointment for Tuesday morning I was working a 12hour shift before I got there. Soon as I get there a guy asks me who I am there for I tell him. He said what is this about. So I got mad and left!

Everybody was very helpful from the salesman Craig, who is not pushy, but just helpful to the finance person who was also helpful it was a great experience my wife and I are very happy, and recommend them

The online sales rep followed up frequently and responded to my emails but never provided correct or complete information. I had to ask the same questions over and over again. I was told to check the website for answers to my questions. When I did and responded that the info was not available or that I couldn’t find it, I was told again to check the website. Frankly it was a frustrating experience and obvious that internet sales are not a priority.

They contacted me. They said that they were closed because of the situation but they would schedule an appointment for me to see vehicle

Was told I was approved and gave down payment only to be told the bank and dealer had a disagreement, so all the deals done; mine and others were canceled. Took forever to get back my down payment. My experience was devastating.

Worst dealership I have ever been to. Waited over an hour and they couldn’t find the keys! Looked at the car, it was completely beat, scratches and scuffs everywhere. Wasted my time. I left and these clowns still couldn’t find the keys lol. 20 associates sitting around doing NOTHING.

I inquire regarding the Mercedes-Benz Gls450 and they told me it’s available but when I went there they said nope it’s still in transit I mean if the car is not there then why make appointment in the 1st place....

Every time I contacted this dealer the vechile was no longer available. Even though they sent email saying it is. Not to mention the ads never gets removed. Hey have multiple cars listed that’s not truly available

I don’t appreciate this dealer! They were horrible in customer service. They don’t update their website! As I submitted a credit application for a car they no longer had for sale! So they running credit on cars they not selling! Feels like a scam

Spoke with a very nice Salesman. Great looking car, priced right. Still on the fence.

Dave and Dary assisted me in getting into my new car. Due to recent events of the car I was using breaking down I was concerned on getting a new car with the rates, price a month, etc., these gentlemen were diligent and patient with helping me be comfortable and at the end of the day I was able to drive away in an reliable car.

Fairly ridiculous. I would NEVER purchase a car from a company that treats customers this way. Just a bunch of random emails that are both repetitive and useless. I was ready willing and able to purchase a vehicle, money in hand, but no one returned a call.... I wonder what they'd do if I had a problem. No thanks.

I like assortment. Great prices

I ended up getting a different car, a brand new car thanks Richard and Danny for everything , I still can’t believe that’s my car. If anyone is looking for a car I recommend u go here.

The wortst costumer service I have ever experienced in my life. I was told I can’t use my bank or credit union there rates was better I explained to her you don’t no what there offerings was told the suv would be more then

called and texted me. Appreciate good customer service

Great

Is was SUCK!!! When 2 times to see the suv and the car was on the shop. The first time they told me that the suv going to be ready by 8:00 pm. I told them that i will came the next day. Since i didn’t go they call me to come see it. I went by to see it and the car was still on the shop for service. They ask me was on service 4 block. They ask me if want to there to see it, i told them NO.

Vehicle history shows car has been in an accident. Tried to find out what damage was caused — never could ! Dealer was very quick to respond but referred me to the car fax ( which I would have to purchase ) ! That’s a shame because I am still looking .

Got the car I wanted at the price advertised and the process was easy and went very smooth.

The dealer answered me a few days too late, to reply that the car was sold so I waited 2 days for a reply not very professional

Gave me too many excuses and never wanted to reveal the final price, bad business practice not upfront at all I went to ghr dealership to see the vehicle spoke to a max over the phone he gave me too many excuses but never the bottom line as to how much the final cost of the vehicle would be, instead he was talking about an application fee but not knowing how much it would be insinuated that it could be over $2000. Which is unreasonable.

I call and ask was the truck still available i was told yes but you have to make a appointment so i told them i can be there in 20 minutes they say that’s find i get there a salesman was waiting for me i side and told me the truck was sold already i believe he was hold it for someone because he wouldn’t let me go inside the dealership that’s what make me feel he was holding it for a friend But cool i would’ve brought it anyway the back bumper was jack up you don’t see it in there picks

They responded and told me the truck I wanted the transmission was no good

Every one was so nice.

nice people

This place was great very professional very humbling good people no complaints at all great experience highly recommend from Michael the sales rep to the finance people greeters in the front desk A+

We were contacted soon after the initial inquiry.

great

They keep in touch fluently with u

called and texted. Answered my questions very helpful

They called me right away.

Followed up with a txt and phone carl. Thanks Carl

Dan was extremely helpful during my process of turning in my 2017 Sportage EX and buying the 2017 Kia Niro EX that they had. The car I bought had all the features that I wanted. Thank you very much for the positive experience working with Gateway KIA!!

No contacted right away The car was not for me I called to them I found something else they said no problem

I emailed an offer and followed up with a phone call but never got a reply to my offer. All I recurved as an invite to come in for a “VIP” meeting. I wasn’t going to go in unless we agreed to an offer, I live 7 hours away. I bought another car 2 days later because they never responded.

Response was very quick and informative. Unfortunately the car sold before I could get there bad on me you snooze you lose.

Great service

Great

The vehicle in question was for my daughter. We live in Long Island NY. The trip to Bridgewater Kia took about 21/2 hours to find that they sold the car that morning. Highly disappointed. Our salesperson Karen apologized and offered to show us another listing they had on site. After a test drive and short negotiations we signed the deal. My daughter and I greatly appreciate the service and abundance of inventory on site.

there is a non negotiable low jack fee, a reconditioning fee. At the end 4,000 in fees was added to the list price. i was a cash buyer and really didnt try to work with me.

They got back to me right away.

Glenn /Salesman was super friendly despite the sale extending past store hours even in the holiday period. Glenn was very patient, highly recommended. he didn't use high pressure sales tactics, and listened to what I asked for. The Julianne/Financial advisor is quick, and straightforward. I got the car out of the door as expected cost. I would recommend this location to everyone.

Called an hour ahead, when I got there spend the first 20 minutes Q&A then we go to the car and it is blocked in. They knew I was coming. Once the car waa moved, they couldn't find the keys to the car I wanted to test drive. A waste of 2.5 hours of my time.

Very good

Horrible,vehicle had no price and then they finally figured it out it was sold.very non professional. A joke..

Wanted my phone number and did not give me pictures of the car I requested.

They never answered any of my questions about the car via email. The only thing they were interested in was trying to get my phone number. Which I won't provide. If you want to sell a car the right thing to do is provide the information the customer requests. I f you don't ,,,I go elsewhere. I'm not going to waste my time with an unresponsive dealer!

Very easy to deal with honest,friendly hometown dealer

Good experience so far very pleasant. Only issue with them it's extremely far from my location. Having hard time getting to dealership. Will report back after going in person to discuss a deal.

they were great and gave me options

Worse worse customer service , she just hang up the phone on me without answering my question. Wow

Julio was awesome to work with. Great communication and on-site delivery made my deal a breeze. Highly recommend dealership. Go see Julio. Thanks!

They talk to me And give me alot of information

Responsive.

They are not very professional. They bump spanish music in the showroom, which made me feel a little weird and alienated. The car i made an appointment to look at was not there upon arrival. And when it did finally arrive it was covered in repo and auction stickers and extremely dirty. And they wanted me to wait around longer for them to clean the car. Once a customer sees a car in that condition the deal is off. Hopefully they get it sorted out and detailed before the next guy sees it.