2020 Hyundai Sonata for Sale in Miami, FL

Contacted me fast

Prompt and helpful

Excellent customer service

Staff was professional. Ara made the deal pleasant. Being from out of state might of been a challenge but I’ll have to say the team there worked hard and in the end I drove the car to Texas with a big smile on my face! Thank you Lorenzo Buick and GMC!

I didn’t go in person. I just appreciate their follow up. They were helpful

Was a great experience.

My experience was good the salesman kept in contact with me . He was very professional. No complaints

Very helpful very nice

Great communication

Tried to sell a vehicle with structural damage. Just plain awful.

Truck got 6000 miles they know truck got problem and i asked any issues they told me 6000 miles 100% warranty but when I ask in writing they refused.was bad noise underneath the move about 12” after put in park.to me professional salesman have to honest and clear

The price you see listed is the actual price they sell the car for but they add on $1000 worth of fees so just be aware of this! Also ask for Cormilo great sales person!

My experience here was nothing short of what I desired. It was Joan who helped to make it that way. I had a lot of questions and she had all the answers.

I don’t react well to pushy salespeople just because you walk in with pre-approved credit. That is not what I found at the Car Factory Outlet. The salespeople are friendly. Jose made it a great buying experience.

We promised our son a nice surprise if he elevated his grades. He did and we delivered. Yosniel helped us pick out a great car that will thrill our excelling student without busting our budget.

all is fine

I actually buying this vehicle now . The sales staff is very helpful and accommodating. Response was very quick and friendly. My first internet car buying experience. I already have recommended to friends and family.

Excellent job

10

It is a great thing when you are able to get a great deal on exactly what you are looking for. They have produced exactly our needs after speaking to us for a bit. I'm thrilled we landed here during our search.

We were greeted when we came on the lot. The sales person was friendly, kind, low to no pressure, and quick to listen. It took them a few minutes to find us exactly what we needed. The SUV was an easy choice for us.

Quick response with details!!!

Was very professional and everything he said he would do he did. Would buy from him again .it was a great experience!

So far so good. Rafael is outstanding. When I actually get my car will be the deciding factor.

Rafa was helpful and replied immediately to all my questions regarding the vehicle. Unfortunately I live out of state and wasn't able to make the purchase in time and the car was sold.

Good

Great!

Reached out multiple times

Luther was knowledgeable and friendly. Would recommend him anytime.

Said they stopped selling vehicles to out of state buyers... the within 10 minutes, I receive an email from them asking how the process is going... Are you kidding me?

Chris was very responsive and exceptionally easy to work with! We had a somewhat unique situation whereby we were going to be driving through LaGrange and needed to trade in and buy a new vehicle on a very specific time schedule and Chris made sure everything was taken care of remotely! A solid professional.....

Izzy told me dealer add ons (doc fees etc) were $2500. Deterred me totally. Also bonmin advertised on cargurus $499 for shipping to me. He shot that down as well. Said that was not true. What a farce.

Helpful

I went in with specific needs and much to my delight, Jose saw that they were all met. My financial needs were met with a car I love that fits my budget and my lifestyle needs were met because I’m going to love driving it.

I enjoyed spending the day at Car Factory Outlet. I started to walk the lot and saw cars up front. A few sales people came up to me but I made myself clear I didn’t want their help. I was just walking around looking at cars. That’s how I do browsing not on a computer.

I felt so catered to at this place. I was able to test drive five different cars and they didn’t make me feel like I was wasting their time. I left the dealership that day without making a purchase and the lady that was helping me was like “no problem.” Its hard to find good service like that!

I was very interested in this vehicle for my daughter but as I live near WPB, and with wanting to limit social interaction, I requested their best out the door price so if it was agreeable, I could just come pay and leave with the car. I received a "canned" response that did not even address what I said in my communication. I responded again requesting a price and received nothing. A day later I received an email from CarGurus saying the car was sold. So, not impressed.

Great experience, car exactly as described, fees fully disclosed, honest salespeople, bought the car, enjoying driving it every day.

Salesman was knowledgeable and personable.

Contacted dealer about car I was ready to purchase until they added dealer fees that came to over $1000.00 and paperwork fees that came to a thousand and when they got through adding inflated fees a car that was under $6000.00 came to almost $10,000 so I didn’t purchase it.

Look very good

Dealer is a dealer. Advertising price is not what uou pay for after they try to scam the customer with a $995.00 dealers fee plus $1290.00 on maintenace that was never done to the car. It was raining non stop and I coudnt check it all. Passanger window not working and guess who has to fix or pay to fix it? Yes, me.

Emailed

Best dealer I have every did business with, I would highly recommend

Never received information. 3 sellers contacted me and they kept sending default automatic messages.

I finally spoke to someone at this dealership after they ignored the requests I made through CarGurus.com for several days. Despite indicating on CarGurus that they would ship a car out of state, they told me that they don't do that and they'll only sell to someone who comes to the dealership. They seemed confused, disorganized and unsure of their own way of doing business. It was almost like they didn't care whether or not they sold a car.

Got automatic replies back when trying to engage but nothing else. Been trying for 2 days straight to check on a listed vehicle and getting nowhere. I’m out of state so wondering if they are just ignoring. Although I’m ready to buy and will fly down to make a purchase and drive vehicle back home. Real disappointed it seems some dealerships are just so big they feel they don’t have to concern themselves with potential customers.

I had a terrible experience with this dealer and I do not recommend this dealer. I applied for finance and they said I have a good credit store and gave me an email to discuss the numbers. I emailed them several times and called them as well they never return my calls and emails

They listed the vehicle as an SEL when it was really an SE. The price was a great deal for a SEL but certainly not for an SE.

The staff was accommodating to me when I had my mechanic come out and check a car I was thinking about purchasing. Thanks guys.

The best the best dealer in Miami thank you very much God bless Merry Christmas

Great experience

I was treated with the most respect and curtesy, this Dealership is very professional and never gives you the feeling to be pushed. I will be a returning customer in the future. Highly recommended!

Dealer response was quick, I am looking for a price drop

The only experience was with this them, they responded after 10 min. Which is good.

Horrible this is why I will Never buy from a dealer. Had a appointment to see specific car, when I got There they said car was out for service

quick response