Used 2020 Chevrolet Impala for Sale in Miami, FL

I bought a truck here and am very happy with it. Nice salesman, good service, and very low prices. The truck is what I was looking for and they had the lowest price. Two thumbs up from me!

We looked at several car lots for an SUV and landed at the Car Factory. We found a super price for a nice blue Ford SUV and it had plenty of room for our kids. We had a very nice sales rep and paying was easy. We are happy!

I got a car here and I liked the service, price, and my new car. Thank you.

Didn't not like that there where 2 person car dealers never in my when trying to get a deal that there where 2 dealership men it's like more pressure while to do get a deal they gang up on you never again will I go there

Good experience

Car was on the outside parking, completely out of shape, not ready to be sold. Salesman said don’t worry, I’ll be your eyes and will contact you with a car you like within your exact budget, no BS. Never called back, but their email system is insufferable. They still contact me everyday to ask about my experience and how they keep trying to contact me and I don’t respond. Very frustrating.

They contacted me quickly, however, because I am out of state; I asked that they send me a video of the vehicle on several occasions. I have yet to receive anything.

Contacted within a few minutes of my inquiry yesterday, and sales person said he would find out the answers to my questions. Have not yet heard back.

They contacted me to tell me their website isn’t up to date and the car is already sold.

I bought my son a Chevy Colorado from the Car Factory. It's the perfect truck for him, and I am confident that it will last. The workers here were lovely and very patient as I am indecisive and need to hear all of the information multiple times to make a decision. I would definitely recommend stopping in here if you are shopping for a used vehicle.

I have told people time and time again to check out Car Factory before they go spending money on an overpriced vehicle at a big dealership. I just bought our third family vehicle from the Car Factory. They always treat me well and are very accommodating to my questions and curiosities about the vehicles on their lot.

Bait and switch. They told me the car was located in the Miami location. I made an appointment when I got there they said that the car was in a different location but they had other vechicles I could look at. I got up and left. This is not the first time. The price advertised is different once you get there or the car is no longer there once the appointment is made.

I came here after the people at another dealership started laughing at me wanting to know how I was going to pay for the expensive Mercedes SUV I wanted. They didn’t need to know that and the guy at Car Factory Outlet that helped me didn’t even ask. That’s what I’m talking about!

The man at Car Factory Outlet was not pushy. That’s how I like that. Other places, they are pushy and try to upsell you and tell you how their financing will save you money. There was none of that nonsense here. Thank you very much!

I have never once been the victim of bait-and-switch here. As testament to that I just arrived home with the exact vehicle I saw on their site for exactly what it was advertised for. That should not be exceptional but I have not had the same experience elsewhere.

My family takes a lot of road trips. We were curious to see what Car Factory would recommend for us when it came time to trade in what we had for something a bit larger and hopefully comfier. The suggested Honda Odyssey has lots of passenger space and room for our gear as well. So nice to work with salespeople who know their vehicles. So many are just concerned about filling their own pockets.

I recently took a job that is going to entail me being on the road a lot. So mileage is a key factor for me. I discussed that with my salesman and he really knew his stuff. The RAV4 Hybrid I snagged is serving me very well.

Everyone has heard their share of jokes that represent car salesmen as shady hustlers. I’m sure many are. I am here to say the every single person I have had the pleasure of dealing with at Car Factory has scruples.

They don’t have any of the cars they advertise. I’m not sure that they are an actual dealer or some kind of scam.

Good

Very happy with the responsiveness and the completeness of the information provided by Eduardo. Would highly recommend the dealership and in particular Eduardo.

Edwin was extremely helpful and quick to respond to my questions. The only reason I didn't give 5 stars is, I didn't act fast enough and didn't get the car.

Super easy and fast. Paul was great and very accommodating and the finance manager was excellent. 10/10 would recommend this dealership to everyone.

Wonderful experience. Staff was great and quick to respond to my emails. After my purchase I noticed the side view mirror was shaking and I was able to bring it in the next day to get fixed. Overall, I highly recommend this dealership.

Quick reply ! Salesperson very helpful.

Very good.

Very nice people I went with a white one instead , Richado was great . Alll very nice people

Ron and Mark were very helpful and treated me well, even though they were very busy. I love my hybrid Fusion!

Poor customer service they sold the car didn’t even tell me, also said they had more cars coming so I set up appointments never heard back from them when they said they will the person that helped me name was Edwin he was the worst.

Ron is amazing!!! I recommend him to EVERYONE!

Ron & Mark(GM) were fantastic to work with. Would highly recommend this dealership.

Dealing with Avis Car Sales Pompano Beach has been very good so far, and have a contact on it’s way. The salesman I was working with was Edwin very helpful / I am 500+ miles from Pompano beach, Edwin sent videos of the car and put me in contact with a transport company to get the car delivered.

Henry was amazing and the process Was fast!

Great team, no pressure, friendly service. Worked with my budget for my needs. Would recommend to all my friends!

Theo from Avis Car Sales responded right away to my inquiry. He answered all of my questions about additional fees, taxes etc. upfront. When we went into the dealership the process was easy and no haggling! There were no hidden fees or additional costs from what I was originally quoted. We did purchase the vehicle and would definitely do business with them again!

Good guys you can trust. Purchased a 4Runner at a great price. Thank you!

Excellent

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I was having a really hard time making up my mind and have to commend Reibert for not losing patience with me. I’m sure I test drove more than my share. He was polite and courteous throughout my entire experience.

I went to look at a car and it wasn’t there because it was being serviced at another facility. I spoke with a salesmen and he said that he’d have the car back on May 3rd and that he’d have it ready for me to come in and look it at. It’s currently the 8th and I still haven’t heard back from him.

The worst ever. It was like pulling teeth to even get the salesman to even talk to me When he finally talked to me he would not even tell me what his name was without me asking him I would never go back there ever again.