Used 2019 Ford F-250 Super Duty for Sale in Los Angeles, CA

The manager, Anthony, got back to me after one of his Sales guys kind of left me hanging. I realized the color was different than I thought, so thanked them for their time and moved on.

I had in appointment wit Greg but when I showed up I was greeted by other salesman's. I told them that I had an appointment with Greg. They told me they will call him but no one came no Greg so I walk to the vehicle I was interesting I seen it and left! That had to be one of the most horrible service I ever experience. 0 stars

Dealer has a problem giving out the Itemized OTD invoice. Said I had to come down to test drive the vehicle to get exact numbers, and if they gave me the OTD worksheet Beforehand, they get charged a fee lol. Poor poor service.

Lying through their teeth. I specially asked if there were any fees/markups prior to driving out to the dealer and they said no. I drove out and then they try to add 3k markup to the advertised price. Stop wasting people's time.

They asked for $2500 to $3000 on top of the car's asking price for "the dealership fee' which is totally ridiculous. They did not mention that when I spoke with them on the phone before going for the test drive.

Be sure to call. Their listed price is deceiving. They list a price, then “customize” the car with a lift and tires, then tack on another $8K to the price.

What a joke! The Internet Sales Manager, Janay, never answered ANY of my specific questions. She just kept sending me several unsolicited email marketing messages that said they’re “having a slow day, and our GM will do almost anything to make a deal.” Their “special internet price” was actually $2800.00 over the fair market BlueBook value. I pointed that out, but she never responded. Nothing but your typical car dealership slimy sales people.

Very friendly and helpful

Great dealership! Melvin was awesome and Sammer made the buying experience very easy.

They are great, huge selection of all vehicles. Rey explained to me everything over the phone, even options for financing. when I got to the dealer, I was looking for something I could use as a daily driver, it was not hard to find one, specially with all the inventory that they have. everything was smooth. happy buyer.I recommend this dealer.

It was ok. Dealer was attentive but not really helpful or trying to help me to get financing

Great people. I was in search of a particular Escalade which they have. I sent them an email and in 5 minutes I receive a call from Jr, he was very helpful and understanding to all my questions. The following day I called and he was off and his colleague Rey helped me set up an appointment. Everything was a Breeze. Amir the finance manager was patient with my documents on the purchase. I highly recommend them if you are looking for a car. Thanks Guys.

I am so happy to have found this dealership. I ended up buying a Mercedes Benz ML instead of the Stelvio I initially inquired about. Luis was great to work with, he let me try 5 different cars without showing any signs of getting annoyed. Because of his patience I ended up buying a totally different car and I love it. I can say this has been a very rare experience buying a car. Thanks Luis for the awesome service you provided.

There is not enough words to express how happy to buy my Alpha Romeo from this dealership. Elie was the best salesman I ever dealt with. He was very honest from the very beginning, I felt he gave me a very fair deal. To top it off Chris took his sweet time to explain the agreement thoroughly and he was very patient with me. I went to 4 other stores and I felt at home at West coast.

I felt the need to phrase this more direct . Best service around period.

Great experience but we decided to go with a new vehicle instead of a used vehicle

good communication

Great still want the demon

Dealer was very kind to respond almost immediately.Valeria very helpful.

Fast, Easy going, Great Purchase

Yoshwa was excellent in communication and explaining details of the vehicle and all options available.

first contact was quick and nice after a few hours the communication stopped. I went somewhere.

My Experience with my dealer was Amazing, his kindness was above and beyond anything I could have expected, even in when test driving it was an Awesome experience.

Good help

I called and they had the van available. I rushed out to see the van. They told me that the keys were in locked in mechanics tool box. The salesman then said he would send me interior photos fist thing in the morning which i never received. Next thing I see it is sold.

Quick response and respectful

Elias was very nice and professional. Additionally the finance manager was amazing. Very organized and had me out of there in record time.

They were not offering a fair deal. They had another dealership, selling the same truck, for 4,000 less. It was a different color, that I did not like. Definitely not a fair and honest car dealer.

replied right away

would not honor price on CarGurus tried to sell their own financing at 3% higher rate than we had, only honor CarGurus price if we paid for dealer add ons, almost $2000.00

Great

Salesman was great, knowledgeable and professional. However, this dealership adds a gps, a clear concept cost, warranty... I purchased a vehicle elsewhere.

I drove over 300 miles because they said out the door was $34,000 but then on the paper work it was actually over $39,000 out the door. The dealer had over $3000 of add ons that I did not even want and would not take off. BUYERS BEWARE!

Good experience so far.

Very timely and professional.

Overall amazing experience ..

Ask for (Jermaine Generette), he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. Great service and he knows his stuff.

Good communication

Excellent service from CarMax. They don’t haggle prices but they offer phenomenal warranties and don’t have hidden fees aside from typical vehicle transfer fees and tax.

Salesmen are attentive and polite but don’t know much about the cars they are selling. Don’t blame them for their massive inventory. There’s Zero negotiating for the price but they have multiple rate options. I would recommend CarMax.

Amazing customer service

Quick and easy.

Fast, efficient, great communication.

Great dealership. The salesman Antonio Cabanas was very professional and helpful.

It was great to shop cars in this place

Truck was sold before add date ....Just a bail add to try and get your business ... Welcome to 2021 and lying is ok

They were very helpful with my purchase of my vehicle. They fixed all the problems I had with the vehicle. Victor and Casara very helpful. Thank you

Great customer service ..fast response..got my raptor