Volvo dealerships near me (Germantown, MD)

Good customer service

The salesperson Edward went above and beyond to make my purchase experience as simple as possible.

I had an excellent experience at Ourisman Audi Volvo of Frederick. From start to finish, the entire process was smooth, professional, and stress-free. Josh in sales was outstanding—knowledgeable, patient, and genuinely focused on making sure we found the right vehicle without any pressure. He took the time to answer all our questions and made us feel confident in our decision. Bailey in finance was just as impressive. He made the paperwork process quick, clear, and seamless, explaining everything in a straightforward way without any confusion or surprises. Together, Josh and Bailey made what can sometimes be a complicated process feel incredibly easy. Highly recommend this dealership if you’re looking for a hassle-free car buying experience with a team that truly takes care of you!

The car had tire pressure issues as well as a misaligned sunroof screen. I had to bring the vehicle back to the dealership to fix it and I am still waiting. It’s been about three days. I am very relieved that they took the vehicle to fix it. I just hate the fact that I bought the vehicle without having no repairs done prior to the purchase.

Shannon was great. Process was very smooth.

1000% don’t recommend. This review is for my experience with the sales representative Evans, whom I dealt with regarding a used BMW X5M. As someone experienced in automotive transactions, I find the few instances of lack of professionalism encountered here unacceptable AFTER I notified I will not be moving forward with this deal. After politely declining a vehicle upon not being able to reach a deal which I was able to justify, I received a text message containing inappropriate and desperate suggestions. These included a request to sell my current vehicle via a third party and travel to Virginia to complete a deal, followed by a proposal to accept significant negative equity while paying a $5,000 premium over the asking price. Guess they thought they found an easy ticket. It is clear my business was not valued, but rather viewed as an opportunity for an unethical transaction on a vehicle exceeding $100,000. I have since declined their offers politely and will be going elsewhere