Volkswagen dealerships near me (Fairfield, CA)

Very attentive and gave information requested. went above and beyond to help and answer all questions.

Great super friendly service

Great experience …..

Beware! Slimy used car sales person experience. After a week of communications, I booked a firm appointment to view and test drive the vehicle. When I arrived on time, another party was checking in for their appointment to view the same vehicle. My sales guy asked if I wanted coffee while I waited for the other party to test drive the vehicle and make a decision. I promptly left, disappointed to have made the hour-long trip to the dealership, waisting my time. Yes, anyone is entitled to purchase a vehicle. But, booking 2 test drive appointments at the same time is wholly unprofessional and disrespectful to customers. Communication is the backbone of a fair, pleasant and predictable sales process, and this dealership has a lot to learn about treating customers respectfully. VW Oakland not only lost a sale (the car is still available) but a potential customer and referral source for life. Do yourself a favor, and look elsewhere.

Personally, I don't like all the add on after the listed price. It's not just one dealer. They all do it, but be aware that the listed price had a lot of add ons. Most of them you are not required to buy so make sure you do your homework before purchasing. The staff and everyone that I spoke to was helpful and the process was all done remotely.

Went with another dealer because they were not responding in a timely matter.

Simon was great!

Ask for Ro he is amazing. The experience was a breeze.