Volkswagen dealerships near me (Crystal Lake, IL)

The staff was great to work with. Unfortunately, the car was not on the lot when we arrived, even after we emailed back and forth about the car being there. We gave them a second chance and things went well. After checking out the car, we realized the third row leg room was too small for our needs, so we walked away from the deal.

Great services friendly sales staff. Tom the Manager was great.

The owner was very genuine and sincere and so was his lovely sister who was very kind and helpful in her E-mail response.

Amazing to key points (:

Very cordial

Staff kept me informed and did a good job communicating.

I like that the salesman did not try to pressure me at all,

The staff was very friendly and helpful

VW was offering a very attractive lease terms and the dealership had one of the qualifying cars in stock. I explained what I was looking for and the dealership honored the lease deal as advertised. I know that shouldn't be shocking, but it was extremely refreshing to not be pressed for every penny they could get out of me. This is the 5th VW I have owned and this was by far the smoothest dealer experience.

Friendly, polite and very helpful.