Dealerships near me (Crystal Lake, IL)

Very smooth transaction with Freddi at Napleton Buick GMC. They offered me a great trade in value and made the purchase very easy and effortless.

Great car

They did resch out several times in a professions manner

Great service

Overall sales personnel were very responsive! I offered them my buy price which was reasonable but the salesman said since they work on such small margins he couldn’t honor it. I followed up with him on an email substantiating how my offer price was fair (of course they could have put themselves into the vehicle cost WAY OVER average wholesale which I wouldn’t know) but couldn’t justify paying their price even though I really liked the car. To my surprise the next day Alex (sales manager) called me to see if “we” could put a deal together!?! This is the SILLY GAMESMANSHIP that drives shoppers NUTS! IF he was serious all he had to do was call me back and either sell it for my offer price OR say he could sell it for $xxxx less! Needless to say I didn’t call him back…

Fox Valley knew how far we drove to be there, and was very helpful and informative and had the truck ready for viewing and test drive. Our salesman Andrew was very nice and had the Carfax and maintenance records already printed out. They were very transparent about the truck. We were very happy with our experience at Fox Valley. We hope other people have had the same treatment.

Very Good