Toyota dealerships near me (Pomona, CA)

Great customer service! Staff was very helpful in getting us the car we wanted. I highly recommend this dealership!

They have been very professional and communicative. I am still considering buying a Toyota from here. Come check them out.

We were informed the vehicle would be ready on a Wednesday after the inspection, before it was available on the lot for the public. The vehicle was sold on Monday to another buyer. The sales rep and manager were well aware my family was seriously interested, and we completed their documents and were willing to put a deposit as well as we were going to pay cash, yet the vehicle sold to another party earlier than when the vehicle was available. Also, they posted a higher price than what was advertised. I bet the people bought it at a higher price than me, too bad for them. I had the lower original price. Maybe that's why West Covina did not sell it to my family. So basically, they gave me the runaround. I'll make sure to share my experience with my associates.

Danny and the crew at Puente Hills Toyota were fantastic

Great! Thank you

I had the best service experience at Longo Toyota. I buy all my cars here. Jimmy Phan went out of his way to help me get the best deal. You don’t see customer service like this anymore. Thank you! 🙏

Overall good

I was told the car I wanted to buy was going to be ready for my schedule appointment but then received a quick text saying the car was sold and then I didn't hear anything else from anyone.

The service manager was great! highly recommend this dealership

Overall it was a good experience, but there are other improvements that could be made. 1. I was prepared to pay with a cashier's check but you guys ran my credit anyway causing a ding on my credit score. 2. You guys have no information on the type of window tint from the previous owner. This puts me in a bitter situation. Now I have to remove the unknown tint and put in a new tint. There is a chance that I'm removing the same tint that I'm reapplying. All this could be avoided if the dealership collected the tint information from the previous owner. 3. Anna the AI bot was giving me incorrect information. One time, Anna told me that the car is available at the lot and I could come for a test drive. Fortunately, I verified with Ed and it turns out that the car was not on the lot, it was still in the shop. If I didn't verify with Ed, I would have lost a hour commuting for nothing.