Toyota dealerships near me (Plano, TX)

Great salesman and smooth process in finance, great experience

Complete waste of time; was told they’d hold a car overnight for me to purchase next day, drove 350 miles to pick it up just for them to tell me it was already sold to someone else.

Salesman did an outstanding job

Sold before I even got to visit

Sales person Martin was great, he was helpful and doing everything to make the deal happen. His sales manager Shelby on the hand when we spoke to her she wasn’t willing to negotiate on the price. Her words “this is the price and that’s what it is”.

Thinks their customers are dumb enough to spend almost $3,000 for a detail, and cheap “ceramic” coating. The just put it on the bill of sale and acted like it was normal. Purchased a vehicle the next day from a Mercedes dealer and they laughed when I asked if they have any extra fees for detail and coating. When I picked it up, the car was spotless and coated for free. Crazy to me that dealerships still try to do this.

Great people

Good customer service

This the second review I’ve done since I bought my car. I mentioned all the people in my first review who help with my purchase, but I did feel the need to say how good Caleb was even after I bought. He helped me set up my service visit and very helpful coordinating a time for me with my schedule. He was flexible to accommodate my needs and was a professional thru and thru. I would recommend this dealership and hold Caleb in high regard.