Toyota dealerships near me (Forney, TX)

Good customer service

Great people

I contacted Toyota of Richardson on 3/24/2026 about a 2016 Toyota Tacoma Limited. I asked the salesman, Ghaieth, for the full out‑the‑door price and the Carfax so I could compare a couple of trucks before making the drive. He refused to provide either one and insisted I had to come into the dealership “to talk numbers.” His communication was rude, dismissive, and completely lacking transparency. He acted as if the truck was the best‑priced in town and avoided sending basic information that every serious buyer needs. If a dealership won’t share an OTD price or a Carfax, it raises the question of what they’re trying to hide. This experience felt like classic pressure tactics to get customers on the lot and push them into overpriced vehicles. I chose not to move forward with them. If I could give zero stars, I would. Since I can’t, I’m giving 1 star overall.

Prices too high

Great experience, at the end of the day, it was not quite the car I wanted. But they made a good deal.

This the second review I’ve done since I bought my car. I mentioned all the people in my first review who help with my purchase, but I did feel the need to say how good Caleb was even after I bought. He helped me set up my service visit and very helpful coordinating a time for me with my schedule. He was flexible to accommodate my needs and was a professional thru and thru. I would recommend this dealership and hold Caleb in high regard.

Kmal was the best and most honest salesman we have dealt with over the last 6 months. He was very polite and super nice. The insurance man was also very nice. The experience was enjoyable. No games. If he is still there when the Stout pickup comes up I will buy again. I was 100% satisfied.

Great salesman and smooth process in finance, great experience

Thinks their customers are dumb enough to spend almost $3,000 for a detail, and cheap “ceramic” coating. The just put it on the bill of sale and acted like it was normal. Purchased a vehicle the next day from a Mercedes dealer and they laughed when I asked if they have any extra fees for detail and coating. When I picked it up, the car was spotless and coated for free. Crazy to me that dealerships still try to do this.