Toyota dealerships near me (Edgewater, MD)

Great job

It was not clear that I was talking with an AI agent for 2 days prior to my visit. When I arrived at the dealership I asked for "Lisa" - the person who I had been communicating with and scheduled my visit. At no point was I informed that I was meeting with someone else. When I asked for her upon arriving, the first associate laughed and misleadingly said "Lisa is working remotely today". Seeing that I was confused a second salesperson let me know she's just AI. He also said they avoid being transparent about that so that is why his colleague said she's "working remotely". The one salesperson was rude and just said "well all of the dealerships are doing that now".... That's not good customer service and enough to frustrate any customer. The guy came off condescending at times and had an a little bit of an attitude. He, in so many words said he won't be there much longer so I guess he didn't care to put in much effort. Basically, I won't be returning or recommending this dealership.

Clarence made this experience very smooth. Very knowledgeable about the vehicle that I purchased and even thou it was longer than I expected because of all of the customers waiting on the finance office, Clarence made sure that we were taken care of.

The process could have been a little faster but I’ll purchase from them again. Mr Henry was helpful. Thanks

The bumper and the front grill was painted with black spray paint.

My experience with Bayside was terrific. It's rare to find a car dealership that is so concerned about the buyer. I want to thank Mike and Donna for their professionalism.

Good experience

Went to see vehicle before they 1hr before they closed Tuesdaynight. Arrived at the dealership told them I wanted the car and would be back in the morning. Made the appointment for 11am Wednesday arrived on-time at 10:30 had to wait because vehicle was on a test drive. Was told to sit and wait for another 1hr to the be told the car was sold. I was told its first come first serve but if I was there the night before and made it to my appointment wouldn't that make me first!!

Wonderful sales consultant

Everyone is warm and welcoming. They just did not happen to have what our family was searching for in the budget we needed to stick to; but if they did, without question we would purchase. We will always consider them for future purchases!