Toyota dealerships near me (Concord, NC)

Could not have asked for a better purchasing experience. Highly recommend Hendrick Toyota Concorde.

I inquired about a specific car, when speaking with them I was told, "If that one doesn't work, we have others." I explained, I know they had others, but I was coming to look at one particular vehicle. I was then sent a video, not of the vehcile I inquired about, but of all the others that they had. That immediately turned me off and I decided to not even look at the car. I was also called 5 times in a 24hr time period. I didn't like the pressure I was feeling.

Vehicle needed repair that should have been taken care of before offering for sale. They did step up to fix issues. All in all things worked out. Salesman was great. Financing was easy. They worked with us to get the deal done. Prep dept could be better but in all fairness todays cars are complicated. In the end I’m happy with the car and price and the overall experience

Great experience

Worst car dealer I have ever dealt with! HORRIBLE lack of communication, and zero customer service! I had been emailing them for 2 weeks. After I finally got someone to call me back, I was told that was an AI BOT not a real person! I was told the car was sold! A sales manager had emailed me twice and each time I asked for Out the Door $ numbers and total price of the vehicle, but he wouldn't give me that! VERY shady place! THEY WILL RIP YOU OFF! DO NOT RECOMMEND! ZERO STARS!

Friendly, timely communications dealersip

HORRIBLE SERVICE FROM FINANCIAL MANAGER. We were lied to, there was a huge discrepancy between the numbers she told me (i have 3 other witnesses) and the final price. Then we contacted GM, GM said it happens due to how aggressive the industry is. Not happy with these guys at all, I’ve been to multiple dealerships before and I’ve never been yelled at and I’ve never been shamed into a negotiation for a USED car before. Again, I was most angry about the deception between what was said and what was actually true after papers were signed.

Very good experience. Chase and Tyson were both very helpful.