Toyota dealerships near me (Charlotte, NC)

Do not waste your time with this dealership!! I contacted them on June 3rd, and they sent me a video of the car. Then I asked about the price, but they never provided the numbers. I tried to reach out via phone and email several times, but they never responded. Afterwards, I received this message on June 6th from Jeff, which is impossible. I apologize regarding the OTD numbers for the 2021 Toyota Sienna. I thought my manager sent you those numbers. My coworker sold that vehicle late last night and we can't hold vehicles. Please check our inventory we have a 2020 XLE Sienna that you might like.

Thank you for being so thoughtful and helpful wonderful to work with

Could not have asked for a better purchasing experience. Highly recommend Hendrick Toyota Concorde.

David was very nice but for some reason he did not get some of my email replies and the car I wanted to look at sold the day before and he was not aware. So I was already halfway there when he informs me it was no longer available. The staff at the dealership when I arrived were pleasant. David tried to get me to look at a different car that was a hybrid and more expensive but I was not interested in a hybrid.

HORRIBLE SERVICE FROM FINANCIAL MANAGER. We were lied to, there was a huge discrepancy between the numbers she told me (i have 3 other witnesses) and the final price. Then we contacted GM, GM said it happens due to how aggressive the industry is. Not happy with these guys at all, I’ve been to multiple dealerships before and I’ve never been yelled at and I’ve never been shamed into a negotiation for a USED car before. Again, I was most angry about the deception between what was said and what was actually true after papers were signed.

Great people. Kenny Baker was very helpful and personable. Better experience at a car dealership than I have ever had.

Highly recommend

The communication was awesome with Calix Johnson. He sent me pictures of the vehicle and kept me.posted on the process. He had the vehicle out front waiting on me. I drove the avalon home, from Hickory to Florida. No issues. He "Calix Johnson" also checked on me while heading home. Awesome buy and awesome guy. Stay blessed my friend.