Dealerships near me (Stoneham, MA)

Overall great experience

I was running late for my appointment and texted to say that. When I arrived, they allowed me to look at the car that I was going to test drive and I immediately saw that all rotors were covered in rust. They then directed me to a waiting area where I sat for about 40 minutes. The waiting area emptied and filled up again, but I never got to do the test drive. I went to the front desk and canceled my visit.

Horrible to deal with. They told me the car was not available and it was sold. Two days later the car was available. This is after tbey told me i can come up to test drive it.

I made an appointment online for a test drive. Got a confirmation for the test drive, and then got a confirmation the day before for the test drive. I showed up early for the appointment. Talked to the front desk. Hung around for about 30 mins. only to be told “The car was sold to another dealership the day prior.” I doubt they realized that I could hear them when the receptionist was asking all the sales and finance employees where the keys for the car were, and if it was sold. Everyone responded with “no it hasn’t been sold.” or “I don’t know where the keys are.” This was obviously a very bad “bait and switch”, that completely wasted my time. I would have appreciated the honesty if the vehicle was not available, but to get my hopes up, and waste my morning. Great job!

Excellent personalized service when buying a car for our son. Kim and Kevin went above and beyond for us!

The response was rapid but no incentive for cash sale was disappointing.

It was great

Very fast and pleasent.

very good deal