Dealerships near me (Mission Viejo, CA)

These guys told me the car used a timing chain, even after I asked a second time about timing belt replacement history. They said 'is uses a chain, no need to worry about timing belt replacement intervals". Bought the car BECAUSE of this. Turns out it has a timing belt and it is 30,000 miles past replacement.

I had a great initial interaction with Sean, but the experience quickly went downhill. After multiple conversations and expressing serious interest in purchasing the vehicle, Sean and Sales Manager Ken completely dropped the ball on communication. A simple text or phone call letting me know the vehicle was being sold to another buyer would have been the professional thing to do. Instead, I was left chasing updates and received radio silence. The car selling wasn’t the issue—poor communication, lack of transparency, and wasted time were. Unfortunately, the way Sean and Ken handled the situation caused me to lose trust in the dealership entirely. If you’re looking for a dealership that values communication and customer service, I’d suggest looking elsewhere. Based on my experience, I wouldn’t do business with Mercedes-Benz of Foothill Ranch again. Plenty of other dealers that you can buy a car from.

never even answered

They were very responsive