Mazda dealerships near me (Washington, DC)

Absolutely awful experience. I test drove the car and took a few days to consider my options. After reaching back out to the dealership saying I'd like to purchase, they seemed very excited and scheduled me for a time to meet the business manager and complete the sale, saying they were glad to be moving forward with me buying the car. I was literally *on my way* to said appointment, at a time they set up, when they called and said they sold it to someone else. The sales rep, JJ, was rather dismissive too, saying "if you had come sooner it would've been yours".....THEY SCHEDULED THE PURCHASE APPOINTMENT!!! Ridiculously awful way to treat a prospective customer, I will never be giving them my business and urge others to consider other options or be incredibly wary of any sales information provided by Passport Mazda.

Scheduled an appointment to se a particular Tahoe. When I showed up they said that it was sold. Typical bait and switch.

Worst experience ever. My first question to been was if they offered shipping, to which they said yes. Called a 3rd party shipper, gave me the cost to ship. So i then filed out the credit app. I was then approved, but in reality they ended up wanting 6699 down on a 8400 dollar car. They sent me the proposal which included shipping cost, 5000 down and a total price of 6558.95 for financing. I agreed to these terms and they were suppose to send the loan papers for me to sign. After a week i finally contact a sales manager who then tries to tell me they don't offer shipping, refuse to ship and want an Adiditional 1600 down. So, after wasting a week of my time, taking a hit on my credit from the credit check, and already receiving the proposal with all the numbers, they completely go back on our original agreement and terms. I have the proposal, all our text messages and emails from our correspondance. I would NOT recommend purchasing from here!

Positive. Phone and text. Challenges to purchase from distance

I started a conversation with Brent who was very professional and then continued business with Dominique and closed the final deal! They will walk you through the whole process with full information and you will get the best possible deal at the moment! Highly recommend!

Great experience and really helpful

Great experience. Car was as advertised and I am a happy customer. Nicole and Amin were friendly, helpful, and professional.

Transaction was very smooth and their staff were very professional and helpful. Will do business again for sure !

The price was changed from 19,988 to 20,988 when I asked for a final price. They said it was a pricing error, on their website.

Great experience overall love the team.