Mazda dealerships near me (Falls Church, VA)

Walt - patient and informative. Answered every question and kept our process moving forward.

Great experience!

Worst experience ever. My first question to been was if they offered shipping, to which they said yes. Called a 3rd party shipper, gave me the cost to ship. So i then filed out the credit app. I was then approved, but in reality they ended up wanting 6699 down on a 8400 dollar car. They sent me the proposal which included shipping cost, 5000 down and a total price of 6558.95 for financing. I agreed to these terms and they were suppose to send the loan papers for me to sign. After a week i finally contact a sales manager who then tries to tell me they don't offer shipping, refuse to ship and want an Adiditional 1600 down. So, after wasting a week of my time, taking a hit on my credit from the credit check, and already receiving the proposal with all the numbers, they completely go back on our original agreement and terms. I have the proposal, all our text messages and emails from our correspondance. I would NOT recommend purchasing from here!

Positive. Phone and text. Challenges to purchase from distance

Friendly stuff

Transaction was very smooth and their staff were very professional and helpful. Will do business again for sure !

Great experience. Car was as advertised and I am a happy customer. Nicole and Amin were friendly, helpful, and professional.

Great experience and really helpful

Excellent dealership and staff. Did not buy because it was not the car I want; close but not the car.

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.