Mazda dealerships near me (Chesterton, IN)

Only through messenger, but was very helpful.

It was a wonderful car buying experience.

Very Nice they were very upfront and friendly

amazing work

They responded promptly and were friendly

great purchase... good experience very helpful while doing deal....

I'll preface this by saying I've submitted a complaint to BBB and it has been accepted - awaiting a response from the dealership. I had been in contact with this dealership for a few days, we agreed on a price and set an appointment to come purchase the vehicle. After they instructed me to get a certified check from my bank, I get back from getting it for the amount agreed upon and I get a call saying that they had sold the car out from under me. They claimed that it's "first come first served." This was NEVER communicated to me. Had I known that, I might have made other arrangements to drive the three hours sooner for this vehicle. I would assume when you agree to a price and set a specification appointment and am told "We will be eagerly awaiting your arrival Saturday at 9am!" then there is at least an agreement to hold, especially since the appointment was for tomorrow morning, right when they open. Very poor way to treat people, let alone customers.

Thomas was absolutely the best to work with. Ended up buying from out of state and his response to my questions and text were prompt. Communication was great through the whole process. Awaiting for my car to be delivered tonight…. I’ll update if there are any issues but I believe it left their lot at the condition the pictures show