Mazda dealerships near me (Baltimore, MD)

Ready to buy, but they only had one key remote, and they had the car for a while and did not bother to get another one so I passed

The general manager and two sales associates contacted me in response to my interest. Everybody was enthusiastic and wanting so much to be helpful. I made an appointment to check out the Miata on offer. I drove 38 miles to the dealership which had advertised a red soft top convertible. When I arrived it turned out to be a gray hardtop convertible. A classic bait-and-switch? Perhaps. The sales associate’s reaction was a shrug and a mumbled apology. I left the general manager a VM but never heard from him again. The next day the dealer’s website had been changed to show a gray hardtop for sale. I’ve deleted Heritage Mazda of Catonsville from my used Miata search file.

Great experience! Responded quickly and answered all my questions. Drove there the next day and bought the vehicle. Thank you, Paulette.

Great experience very helpful with the car communication is a plus

Great experience and really helpful

The manager called me and spoke to me this car was for my daughter and he made this transaction easy and transparent.The jeep met our expectations and no hidden fees Ty for your kindness to my daughter.

Excellent dealership and staff. Did not buy because it was not the car I want; close but not the car.

Positive. Phone and text. Challenges to purchase from distance

Great experience!

Great experience. Car was as advertised and I am a happy customer. Nicole and Amin were friendly, helpful, and professional.