Lexus dealerships near me (Rancho Santa Margarita, CA)

Advertised price on CarGurus is $122.865. When I called saleswoman said the last offer is $40000 over MSRP. Would you like to over bid that. I said thank you

Experience was straightforward from initial inquiry through purchase

bait and switch.... no car ever available.......they advertise a car which was supposedly presold...so the car was never available at the price they advertised

Staff was great, car was what I wanted but they wouldn't sell it to me because I did not live in California. Pretty weird in my experience.

Follow up good

Staff was great, they made the process easy and stress free. Only problem I had was that I started the finance process online but they said they couldn’t find it once I got there, they said that happens often when you start the process on apps such as CarGurus or Autotrader.

Receive phone call stating car was available but not currently ready. However, I would be contacted Monday when the service department return after the weekend to provide status of the car. I have failed to be contacted by that dealership. I have since purchased a vehicle.

It was great we were able to see the car some what fast and treated well

This dealership does not accept any financing from out of state. They only approve their own financing or financing from a local bank. I asked for the best deal and was provided with a price reduction of $400 to start with high interest rates. After I advised I was no longer interested the interest rates magically lowered two points. Seems if you want to haggle and play dealership games, this is your place.

My experience at the dealership was 10/10 Jorge was very helpful and patient with us he answered all our questions and concerns. Thank Jorge for your help and your time.