Lexus dealerships near me (Newport Beach, CA)

My experience was great! Best experience I ever had. Nassar was so helpful and honest. He’s fantastic! Thank you so much Nassar for taking the time and explaining everything for clarification. I appreciate you. Mitch is great too. Thank you for assisting with the car set up. I appreciate you.

Experience was straightforward from initial inquiry through purchase

Follow up good

Advertised price on CarGurus is $122.865. When I called saleswoman said the last offer is $40000 over MSRP. Would you like to over bid that. I said thank you

Excellent employees, Management and Transaction. Our young Sales Rep Jadon was fantastic. So was our Finance Guy. Would buy a car again from this dearlership. Experience Score 10+ !!!

They don’t deserve a single star. Sold me a car that was unsafe to drive. Took to another dealership for inspection after notifying South Bay Lexus that the car was leaking puddles of oil and was not shifting without jerking, they said to bring it in to have a look. I didn't feel safe driving it, took it to independent mechanic was told give it back, took it to another dealership for inspection, found cracked dog bone engine mount, blown head gaskets, strut issues, and unknown transmission issues, I didn't want to pay an additional 200 for further diagnostics. South Bay Lexus in Torrance agreed to reverse the deal but have yet to return my down payment or cancel my loan, with the first payment already posted. I am paying for a car I do not have that I left as instructed by South Bay with Carlsbad Lexus where the inspections were done after purchasing. I had to take a train and lyft rides to sign paperwork over 80 miles away to retrieve the car I traded. Shady, dishonest? *carfax

Staff was great, car was what I wanted but they wouldn't sell it to me because I did not live in California. Pretty weird in my experience.

Receive phone call stating car was available but not currently ready. However, I would be contacted Monday when the service department return after the weekend to provide status of the car. I have failed to be contacted by that dealership. I have since purchased a vehicle.

I had asked to appraise my car and was refused.

The car I reserved was sold as soon as I got to their place and I was half hour early on my appointment.