Lexus dealerships near me (New Windsor, NY)

Since my English proficiency isn't very high, the salesperson there was incredibly patient, communicating with me while translating as we went along.

Kelsey was amazing! He was honest and helpful and gave us all of the information that we needed. There aren’t many dealers like this one.

The sales person was very professional

The first car I wanted to see, sold but I went to look at another vehicle. The salesman, James was very nice and helpful. He responded in good time and was great!

good communication online and phone.

Having purchased maybe 20 cars for personal and business in my life so far, I can honestly say that Tri-County Lexus was the worst dealership that I have ever worked with. Initial purchase was fine, but like so many other reviewers have stated, the follow up is a disaster. I would never purchase a car from these guys again. So disorganized, no plates, still no key I was promised, and being bounced from place to place. They own the Toyota dealership across the highway and don't seem to understand why people would rather buy a Lexus. If you speak to a manager like I did, follow up calls result in surly responses from the phone receptionists. They will also tell you different stories talking themselves into confusion with their own lies. Glad I called from my offices recorded line! Stay away from these guys. They are a joke.

Very professional and congenial.