Kia Dealers Houston, TX

"Salesperson was very nice"

"Quick response to my request and very professional customer service."

"I have bought a lot of cars over the years and this was hands down the worst car dealership I have ever been to. The car I drove 2 hrs to look at and verified was there before I left wasn't as described. (Not automatic) the price they gave me in writing they wouldn't honor. The first salesman said they would but another guy said no. FYI: the mandatory package for paint protectant and wheel locks is $4000. They put it on every car. Seriously. They promise a $25 gift card for coming and test driving. I turned in the "coupon" and shockingly they never sent gift card. Not even after I emailed about it. The manager was condescending and rude when I voiced my dissatisfaction over their deceptive business practices. Ended up getting a car from Tejas Toyota and had a great experience."

"Great experience with this dealer. Easy to work with, no pressure and no hassle. "

"Very aggressive seller. Didn't want to negotiate the price at all. There were a few small damages for which they didn't tell me before I come to see the car. Then they tried to sell me something else and once they saw I am not interested they even didn't say bye. If I treat my customers like that I would be out of the business long time ago. I don't recommend this dealership. Save your time and buy somewhere else."

"I received the email but no follow up calls "

"Called on yesterday 6/28/17 to verify everything about the vehicle. Was transferred twice to people who couldn't answer my questions. Finally reached Tiffany who confirmed that the price, vehicle info, and pictures were correct. Drove 45 mins right after phone call with Tiffany and she said she will have the car ready. Upon arrival the car wasn't parked in front like she said, the price on the car was more (the manager would not honor the price on Carguru which I confirmed with Tiffany), and the mileage was 7k miles more than the miles Tiffany confirmed over the phone just 45 mins prior, and the pics online did not match the car AT ALL. Cigarette burns was on the passenger seat in the car but not in the pic (I zoomed in on the pics, no burns). I asked the guy about it he said Carguru must have posted the wrong pics. He said their site would have the actual pics. So, I had him give me their website and pulled up their pics and they were THE EXACT SAME PICS ON CARGURU (w/o cigarette burns, and with the miles showing 9k instead of 16k). Also, the car had a ticking noise and showed that it was worn out, as in the inside looked badly maintained and the bumper on the car was poking out on the side like it was falling or poorly placed on. People, don't waste your time and gas going to Parkway. I was lied to in order to get me to their dealership. It was a total joke!"

"Asked specifically for a model, they went to go 'look' for it and told me it was there. After letting them know I was driving from an hour and a half a way, I get here and they tell me it's not here. I asked them to look for it again and they did but still could not find it. They salesman then suggested to see If i can find one online because they have the ones online there. I go online to look for the unit I wanted and asked for them to bring it and obviously they did not have. If you don't have a unit let me know and don't waste 3 hours of my time to go see if you might have it. "