Hyundai dealerships near me (Naperville, IL)

Good experience

I went to Castle Hyundai of Downers Grove expecting honesty and transparency. Instead, I experienced blatant misrepresentation. The sales staff assured me that the vehicle was a “non-smoker car.” That statement turned out to be completely false. The moment I spent time inside the car, the strong smell of cigarette smoke was obvious. It wasn’t faint or questionable; it was clearly a vehicle that had been smoked in. Either the dealership failed to inspect the vehicle properly, or they knowingly lied just to make a sale. When you are spending thousands of dollars on a car, honesty about something as basic as the condition of the interior should not be optional. The smell of smoke is extremely difficult to remove and significantly affects the value and enjoyment of the vehicle. Misrepresenting something so obvious shows a serious lack of integrity. This experience left me feeling that the dealership is more focused on closing deals than being truthful with customers.

I went to the dealership to look at the car. But a young lady was taking it for a test drive. Well needless to say.She bought it. But the salesman,Frank told me about a 2023 Tucson SEL. I wanted a red car .Both cars were red after looking at the other car and going back and forth a few times. We were able to come a deal for my car and the new one. I am very happy with my new car. It’s nice when you get what you want .

What started as a search for a used car, turned to buy a new car. I worked with Jeff he called and went through the numbers and gave me sound advice. The staff was friendly and patient with me while I went through the decision process. It worked out better than expected- thank you Team

Very flexible to my questions

Transaction went very smoothly. The representative Karla Rivera that I worked with did an amazing job and very helpful through the whole process. I would highly recommend the dealership in Karla if anyone is looking to purchase from this dealership.

Smooth experience from beginning to end no drama, highly recommend

I had an amazing experience at Patrick Hyundai! From the moment I arrived, the staff made me feel welcomed and respected. They were patient, professional, and took the time to explain every step of the process clearly — especially the financing details. The vehicle I purchased was clean, in great condition, and exactly as advertised. There was no pressure, no hidden surprises, and everything was handled smoothly. They really worked with me to make sure I was comfortable with my decision. What I appreciated the most was their transparency and honesty. Buying a car can be stressful, but they made the entire experience simple and positive. I highly recommend Patrick Hyundai to anyone looking for a reliable car and great customer service. Thank you again for making this such a smooth experience!

Joe the manager, sold the car to someone else although I was already working with one of his salesman on the deal. I was ready to buy but was told I had to wait for mechanic work to be completed. When it was completed, the car was sold to someone else.