Honda dealerships near me (Humble, TX)

Absolutely unacceptable experience. I confirmed the 6:00 PM appointment with Karla Jones that morning, yet she failed to communicate that the car was not available before I made the trip. I drove 1 hour and 30 minutes through peak Houston traffic with my four young children, only to arrive and find out the vehicle was not there. That is incredibly unprofessional and a complete waste of a customer’s time. A simple call or message could have prevented all of this. Stay away from this place.

Nice process

John was a great salesman

Great overall experience!

Attempted to test drive and possibly purchase and I waited in the lobby, no one to help. I ended up checking with the receptionist again and she said everyone was tied up and today wasn't the best day to come in basically and to try another day.

Unfortunately, the car had already sold. They showed us some alternative cars but me and my wife did not think it was appropriate to go forward with those choices. The staff was very helpful, especially Mr. Bozkurt.

Simon Dzenyo at Katy Honda provided supreme service and made the car buying process transparent and seamless. I love my new Pilot and highly recommend Katy Honda.