Honda dealerships near me (Baltimore, MD)

Staff was great!

Used CarGurus to find this vehicle. Made an appointment to test drive the specific vehicle. Dealership is an 1 1/2 hour drive. Woke up early see the vehicle and possibly make a year end deal. Get there (1st customers), and the sales manager intentionally directed us to someone completely unprepared because he was aware he was getting a customer. Car suddenly was sold the night before (11pm) and they don’t have it anymore. BAIT AND SWITCH!! I’m going to find the VIN of the vehicle and get proof it was sold! Sales guy extends our stay another two hours saying he can get us into a new vehicle. Sure but 100.00 a month more in payment we knew we didn’t want. We came in with our own financing and knew he wasn’t going to get close. Complete wastes of time. Just be honest about your inventory. CarGurus needs to enforce this. We know now, call and speak to someone (get a name!) and tell them you are only interested in the specific car with the stock#.

Went there with the hopes of getting the car but go there and turned to I needed a co signer after being told it was a done deal, get a co signer and they wouldn’t accept the military id (when another deal ship I’m going to is) and now the car is listed for $2,300 more then it was when $10,900. Never again.

They contacted me right away. I actually heard from 3 salesman. They were polite & professional.

I made a 10 am appointment to see the car, and received a confirmation at 9am from what claimed to be-the salesman. When I arrived at 10 I was told that the salesman was on vacation, and thecar couldn’t be located. I was later informed that the car had been sold.

My wife and I spent two hours in traffic only to be told that the price we negotiated 17K wasn’t acceptable and then to later find out the very same car was sold for $16,942.00. Needles to say it was not a good experience for me or my wife.

I was assisted by Trell Canton, who was very knowledgeable about the vehicle and provided excellent service. He clearly explained the condition and advantages of the 2022 model, which made the experience smooth and informative. Pros: * Great customer service from the salesperson * Strong knowledge of the vehicle Cons: * I received a call from another representative at the dealership. I prefer to work with one point of contact throughout the process. I would only expect to speak with others if it’s necessary to finalize the deal.

Jalal Khan from Ourisman Honda was extremely helpful. He really knew the car and made the buying experience very pleasant. Couldn’t ask for a better Salesperson.