Dealerships near me (Gardendale, AL)

I contacted them they were quick with response even got me approved, scheduled a time for test drive , got to the dealership, I wasn’t approved for the truck I wanted and showed me the truck I was approved for which was not the truck I drove an hour to see and work out a deal, a simple conversation telling me that I wasn’t approved for the truck I wanted instead of trying to bait and switch me by withholding information made me feel like I was intentionally lied to and attempted to manipulate me into a vehicle I didn’t , on top of the that the truck they showed me the rear doors wouldn’t even open lol overall I feel like I was lied to they chose to not be up front about the situation

No one contacted me or answered the phones.

I reached out to Serra VW in March 2026 to inquire about a vehicle I saw on CarGuru’s. I was bounced around a few times, initially told the dealers price on CarGuru’s would be honored, and then told that had been a mistake and the vehicle now required specialized packages and didn’t have any discounts. I was just trying to buy a car at the price I saw and walked away feeling like I had upset them by even inquiring.

Salsman was great, dealership has thousands of hidden cost that if unaware of can cost you thousands

Mo and Jay were awesome and super easy to work with. They’re extremely knowledgeable on their cars and very accommodating.

The sales person was very helpful and very polite and worked hard to get the deal that I ask for and everything went well

It was a joke all the way through! Salesman Scott had no clue what he was doing. I never seen my new Bronco and Scott in the same line of eyesight. Why he didn’t pull it under the awning after I drove 3.5 hrs in the rain to purchase the Bronco is wild in itself. However, as I pull in the Bronco is on my right and Scott is under the awning to my left. He hands me the keys and tells me to go take a look at it. That’s about the full extent of him “showing” the vehicle. The next 4 hrs we’re waiting to get to financing, mind you, the deal was agreed upon the night before. Finally done with him (so I thought) I spend less than 10 minutes in the financial office. I’m now the new owner of a ford bronco! Sweet!!!! Where’s the keys I ask. Scott took the Bronco for a” quick detail “ and any minute he’ll bring it back to me. An hour later after complaining” where’s my car “ I find out it’s not in the detail shop, it’s getting a new download. Absolutely an incompetent salesman.

Fabulous. Miguel and “Shake” ( I am not sure how to properly spell this!) were wonderful. Very helpful with financing and great communication. Helpful without being pushy!

I had the pleasure of working with Lisa and she made the whole process a great experience.