Serra Nissan Volkswagen

1500 Center Point Pkwy
Birmingham, AL 35215

Sales: (205) 690-4879

Service: (205) 715-8154

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https://static.cargurus.com/images/forsale/2018/06/05/10/15/2014_ford_focus-pic-7036750894236223807-152x114.jpeg

2014 Ford Focus SE Used Cars in Birmingham, AL 35215

Great Deal
$2,869 BELOW
CarGurus IMV of $9,858

Price: $6,989

Mileage: 62,151

Location: Birmingham, AL 35215

Average time on market: 31 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Blue Candy Tinted Clearcoat Description: Used 2014 Ford Focus SE for sale - $6,989, 62,151 miles with LE Package, Alloy Wheels, Appearance Package
https://static.cargurus.com/images/forsale/2018/05/30/12/32/2009_volkswagen_cc-pic-8467298710237384345-152x114.jpeg

2009 Volkswagen CC 2.0T Sport FWD Used Cars in Birmingham, AL 35215

Great Deal
$2,621 BELOW
CarGurus IMV of $8,821

Price: $6,200

Mileage: 88,245

Location: Birmingham, AL 35215

Average time on market: 19 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Blue Metallic Description: Used 2009 Volkswagen CC 2.0T Sport FWD for sale - $6,200, 88,245 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/11/21/47/2012_chevrolet_equinox-pic-5818827937878668421-152x114.jpeg

2012 Chevrolet Equinox 2LT AWD Used Cars in Birmingham, AL 35215

Great Deal
$3,340 BELOW
CarGurus IMV of $14,334

Price: $10,994

Mileage: 71,579

Location: Birmingham, AL 35215

Average time on market: 23 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Overdrive Color: Silver Ice Metallic Description: Used 2012 Chevrolet Equinox 2LT AWD for sale - $10,994, 71,579 miles with Aluminum Wheels, Convenience Package
https://static.cargurus.com/images/forsale/2018/06/15/04/31/2015_scion_tc-pic-4664320598515733086-152x114.jpeg

2015 Scion tC Base Used Cars in Birmingham, AL 35215

Great Deal
$2,892 BELOW
CarGurus IMV of $13,265

Price: $10,373

Mileage: 60,415

Location: Birmingham, AL 35215

Average time on market: 42 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Black Description: Used 2015 Scion tC Base for sale - $10,373, 60,415 miles with Sunroof/Moonroof, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/28/21/10/2013_ford_focus-pic-8579943758343703638-152x114.jpeg

2013 Ford Focus SE Used Cars in Birmingham, AL 35215

Great Deal
$2,540 BELOW
CarGurus IMV of $7,838

Price: $5,298

Mileage: 90,587

Location: Birmingham, AL 35215

Average time on market: 21 days Certified Pre-Owned: No Transmission: 5-Speed Manual Color: Oxford White Description: Used 2013 Ford Focus SE for sale - $5,298, 90,587 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/28/21/10/2011_nissan_altima-pic-2859191195288422825-152x114.jpeg

2011 Nissan Altima 2.5 S Used Cars in Birmingham, AL 35215

Great Deal
$2,804 BELOW
CarGurus IMV of $8,604

Price: $5,800

Mileage: 102,593

Location: Birmingham, AL 35215

Average time on market: 18 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Tuscan Sun Metallic Description: Used 2011 Nissan Altima 2.5 S for sale - $5,800, 102,593 miles
https://static.cargurus.com/images/forsale/2018/06/18/20/34/2012_nissan_armada-pic-2173015400463265787-152x114.jpeg

2012 Nissan Armada SV Used Cars in Birmingham, AL 35215

Great Deal
$3,343 BELOW
CarGurus IMV of $15,337

Price: $11,994

Mileage: 104,989

Location: Birmingham, AL 35215

Certified Pre-Owned: No Transmission: 5-Speed Automatic Overdrive Color: Brilliant Silver Description: Used 2012 Nissan Armada SV for sale - $11,994, 104,989 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2017/05/25/11/03/2014_nissan_sentra-pic-6695346200510795856-152x114.jpeg

2015 Nissan Sentra S Used Cars in Birmingham, AL 35215

Great Deal
$2,394 BELOW
CarGurus IMV of $10,392

Price: $7,998

Mileage: 75,115

Location: Birmingham, AL 35215

Average time on market: 22 days Certified Pre-Owned: No Transmission: Continuously Variable Transmission Color: Super Black Description: Used 2015 Nissan Sentra S for sale - $7,998, 75,115 miles with Steel Wheels
https://static.cargurus.com/images/forsale/2018/05/30/10/26/2017_nissan_pathfinder-pic-8113531496303586355-152x114.jpeg

2017 Nissan Pathfinder SV Used Cars in Birmingham, AL 35215

Great Deal
$3,107 BELOW
CarGurus IMV of $23,106

Price: $19,999

Mileage: 38,115

Location: Birmingham, AL 35215

Average time on market: 26 days Certified Pre-Owned: Yes Transmission: Continuously Variable Transmission Color: Brilliant Silver Metallic Description: Used 2017 Nissan Pathfinder SV for sale - $19,999, 38,115 miles
https://static.cargurus.com/images/forsale/2018/05/11/20/56/2017_hyundai_santa_fe_sport-pic-1622232210891962209-152x114.jpeg

2017 Hyundai Santa Fe Sport 2.4L FWD Used Cars in Birmingham, AL 35215

Great Deal
$2,403 BELOW
CarGurus IMV of $17,556

Price: $15,153

Mileage: 38,300

Location: Birmingham, AL 35215

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Canyon Copper Description: Used 2017 Hyundai Santa Fe Sport 2.4L FWD for sale - $15,153, 38,300 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/30/11/24/2017_dodge_grand_caravan-pic-7171363642540456174-152x114.jpeg

2017 Dodge Grand Caravan SXT Used Cars in Birmingham, AL 35215

Great Deal
$2,690 BELOW
CarGurus IMV of $19,590

Price: $16,900

Mileage: 37,688

Location: Birmingham, AL 35215

Average time on market: 44 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Octane Red Pearlcoat Description: Used 2017 Dodge Grand Caravan SXT for sale - $16,900, 37,688 miles with Bluetooth, Leather Seats, Backup Camera, Remote Start, Alloy Wheels, Quick Order Package
https://static.cargurus.com/images/forsale/2018/05/30/11/24/2016_ford_expedition-pic-304457489204627484-152x114.jpeg

2016 Ford Expedition XLT 4WD Used Cars in Birmingham, AL 35215

Great Deal
$2,817 BELOW
CarGurus IMV of $26,423

Price: $23,606

Mileage: 60,237

Location: Birmingham, AL 35215

Average time on market: 67 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Shadow Black Description: Used 2016 Ford Expedition XLT 4WD for sale - $23,606, 60,237 miles with Aluminum Wheels
https://static.cargurus.com/images/forsale/2018/06/05/10/26/2014_ford_fusion-pic-2263330689818475191-152x114.jpeg

2014 Ford Fusion SE Used Cars in Birmingham, AL 35215

Great Deal
$1,885 BELOW
CarGurus IMV of $13,585

Price: $11,700

Mileage: 67,218

Location: Birmingham, AL 35215

Average time on market: 32 days Certified Pre-Owned: No Transmission: 6-Speed Automatic Color: Deep Impact Blue Metallic Description: Used 2014 Ford Fusion SE for sale - $11,700, 67,218 miles with Leather Seats, Backup Camera, Navigation System, Alloy Wheels
https://static.cargurus.com/images/forsale/2018/05/14/21/45/2017_ford_f-150-pic-4012052055736458549-152x114.jpeg

2017 Ford F-150 XLT SuperCrew Used Cars in Birmingham, AL 35215

Good Deal
$2,803 BELOW
CarGurus IMV of $28,799

Price: $25,996

Mileage: 29,625

Location: Birmingham, AL 35215

Average time on market: 43 days Certified Pre-Owned: No Transmission: Automatic Color: Shadow Black Description: Used 2017 Ford F-150 XLT SuperCrew for sale - $25,996, 29,625 miles with Alloy Wheels
https://static.cargurus.com/images/forsale/2018/06/01/11/29/2018_chrysler_300-pic-781795828010187882-152x114.jpeg

2018 Chrysler 300 Limited Used Cars in Birmingham, AL 35215

Good Deal
$2,225 BELOW
CarGurus IMV of $24,766

Price: $22,541

Mileage: 22,412

Location: Birmingham, AL 35215

Average time on market: 26 days Certified Pre-Owned: No Transmission: 8-Speed Automatic Color: Granite Crystal Metallic Clearcoat Description: Used 2018 Chrysler 300 Limited for sale - $22,541, 22,412 miles with Aluminum Wheels
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All reviewers have been verified to have contacted this dealer – Learn More
Jun 12, 2018
afarag88
Complete waste of time. Dealer has internet sales agents who aren't the actual site sales agents, the one contacts you over email or phone can't meet you in real. I confirmed the outdoor price twice with her over email before I went there and she confirmed it is a good reasonable offer from my side, but the actual sales agent in the location gave me almost double price and didn't honor the deal with her over email, butt he apologized lol. The prices online aren't real neither, so they advertised the car at 6 k and asked for outdoor price 10 k. Terrible business approach, they should be really ashamed, it's obvious they have a lot of people anger and disrespect and they deserve it.
1 people found this review helpful.
Jun 5, 2018
So disappointed in all phases of this dealership. Vehicle was not as listed. Not willing to negotiate. Customer service was very poor.
1 people found this review helpful.
May 9, 2018
GuruDZNJL
They lost the key, driver seat didn't work it was filthy inside but was told it would be detailed, overall impression of the car is it was rode hard and put up wet, not worth but half of what they want for it. Once I started asking questions they started to act like they weren't interested in talking with me so I'll buy my next vehicle elsewhere.
10 people found this review helpful.
May 7, 2018
Arrive today to buy a car that they were selling for 3900 cash by when I arrive to the dealership I waited for a very long time before someone help me and win I asked how much the car was the sales rep tells me with taxes and title included would be $6000 of course I lost my mind !!! Was wondering how did I get to 6000 for a car that was only supposed to be 3900 he continued to say that they charge 600+ dollars for some kind of doc fee stay away and my words run away very bad business !!!!!!!!
7 people found this review helpful.
May 2, 2018
Mrsp45
A complete waste of time. I was given misinformation regarding financing. Once I arrived to see the car I was interested in purchasing, I was told it had transmission issues and was going to be sold at the auction. Unsurprisingly, the car is still on the cargurus website waiting for next victim. Stay away. Save yourself the frustation and stress. Serra Nissan....do better.
5 people found this review helpful.
Apr 14, 2018
tbart25
I drove 5 1/2 hours to purchase a car that the price agreement was made over the phone with a gentleman named Tim. When I arrived not only was this agreement not held, but they attempted to sale me this vehicle for $4000.00 more than what was agreed. Please stay away from this dealership.
7 people found this review helpful.
Apr 11, 2018
GuruYM6NW
Ok wow STAY AWAY FROM THIS PLACE.... Very bad business, I spoke with Nikeel on several different occasions about buying a black 2007 dodge nitro. On 04/09/2018 I had an appointment to purchase the vehicle for cash money. They told me the dodge nitro was cleaned up and setting out front waiting on me to pick it up. I spoke 1 last time before I made the 3 hour trip to the dealership. But when I arrived that told me they sold the car 1 hour before I got there. No one called me to let me know but they didn't sell the car, it was still on the lot and I had 2 different people to call about the vehicle and they tried to sell the car to them also after saying it was sold . They tried to get another person to drive almost 5 hours to buy a sold vehicle that was there which is the 2007 dodge nitro they lied to me about. All the people that answers the phone will flat lie to you even buy saying there name is something else. I would not give a single rating but I had to give 1 star to post this
6 people found this review helpful.
Apr 6, 2018
GuruYMJD8
Made and appointment to come look at a specific car the day before. They called and confirmed 2hours before we got there we were coming. We live an hour away and got there early. To find out they sold the car. I was highly disappointed in this. Will not return to this place!
5 people found this review helpful.
Apr 3, 2018
Ronald Louis
They use different type of strategy to get people to come in. They tend to be dishonest about the cars they post on cargurus.com. For instance they posted a Chevrolet Cruze LS Sedan 2014 at $6,898 and lied on the carfax, saying no issues reported. When I went up there to buy that car That's when I found out that the windshield is cracked and there is a dent on the back door on the passenger side. The person that I spoke to on the phone told me something totally different from what the sales professional that served me when I went there. The same car is now posted for $5,898. That's the cash price but nobody will tell you that over the phone. Their reason for that is that they may put you in something different than what you came for. They just came and got the car that they put me in last week after I told the bank that I did not want the loan anymore. Without notifying me they came and got the car with all my stuff in it after I told them I was gonna bring it tomorrow. In addition to that when I called them nobody had any information on that car being picked.
5 people found this review helpful.
Mar 27, 2018
Absolute waste of my time i went after working the deal with the internet sales manager, who upon getting there is not even in the same building. I have to waitfor 45 minutes to get with a sales person who then proceeds to tell me that they cant work that deal even with the guarantee i have in the email. Then i ask for a manager who comes over and waits until i get through with my whole story to say that and i quote, "None of this matters anyway cause we just sold the vehicle to someone else while you were talking." If you do business here your a idiot in all my years of selling cars never have i seen a place so unproffesional.
6 people found this review helpful.
Mar 6, 2018
Lyndsi Toth
I spoke with a representative for a few days about coming up to purchase a vehicle. They knew what vehicle I was interested in, set up a date &time for me to arrive. They knew that I was driving over 2 hours to come look at and purchase this vehicle. We even exchanged an email just hours before my arrival. Once I got there I was paired with a sales rep. He asked me cash or finance I said we would cross that bridge when we got there. He asked if they could get a better rate than my bank would I finance with them,I said sure. He comes back after sitting and talking with me for about 15 minutes and tells me the vehicle I drove up to get had been side swiped during a test drive a few days prior. I was livid, no-one mentioned this knowing this was the car I was interested in. I wasted my time, gas and time at work over this! On top of that he ran my credit after knowing that car wasn't available to come back and offer me a brand new Nissan Sentra, with payments over double what I said I was looking at on the Civic I came up to purchase! My credit score dropped 2points due to them running it for reasons other than what I gave them permission. I'll never do business with this company nor recommend them to anyone, EVER! they certainly do not have communication within their company bc apparently Nikeel didn't know the car had been wrecked when my appointment was scheduled. Terrible customer care!
7 people found this review helpful.
Mar 5, 2018
Jlashae_campbell
Dealer wrote me asked me to if I was available to come to look at the vehicle that day and take it for a test drive. As we began to communicate about the vehicle...asking for more pics etc. I was giving the stock # to look it up on their webpage but it was not pulling up. I told him I could not locate it. And he asked if that was the only vehicle I was interested in i explained my situation and what I was looking for and my budget and he then told me the vehicle was sold the day before. But yet the vehicle was in my budget. I was very upset bc if I had been available that day I would of drove hours out of my way to purchase this vehicle only to have got there and in had been sold. Not very professional
4 people found this review helpful.
Feb 25, 2018
Visited the dealer while on vacation from Florid to see family. Stopped by to purchase a 2014 Pathfinder. I was with my wife and had 4 kids with us looking for the suv on the lot. No salesperson came out to greet us after about 5 minutes of looking around. Decided to call the dealer while standing at the front door. Was told the suv was on the lot across the street so we drove across the street. Again, walked around the entire lot before seeing anyone to enquire about the Pathfinder. The two gentlemen did not know where it was so I called the dealer again. This time I was told the vehicle was on the "detail" lot. My family and I followed one of the two gentlemen to the detail lot...no one there has seen it so we go back to the 1st place and talked to a salesman. The entire experience of looking on three different lots and the salesman looking for the keys and "talking to his manager" wasted 2 hours of mine and my families time before we're were told the vehicle had already been sold. I would not recommend this place to anyone.
5 people found this review helpful.
Feb 6, 2018
The overall experience with this dealership was terrible. 3 days of the run around. They let us take a car home because they had to talk to banks a.m. Next day no one let us know anything. Finally we went back out there to be told we needed to look at another car which was brand new and much higher. They came with a lease offer when we told them we wanted to buy. Was the most unpleasant experience ever.
8 people found this review helpful.
Jan 29, 2018
great customer service
0 people found this review helpful.
Jan 15, 2018
We were given a appointment and confirmed by the dealer 3 times. When we arrived we could not see the truck because it was in the inspection process.
4 people found this review helpful.
Jan 11, 2018
The car is advertised at $12716. When we arrived, the first price they told us was 15700 out the door. Spent an hour at this dealership. When I left I was told that 14700 was the best deal and that the price was non-negotiable. We we're.told.if we.financed through them ,They would take off an additional $1000. We were.told.the price was much higher because of a $900 fabric spray that they apply to all cars and also extra for placing nitrogen in the tires. We have bought cars off of CarGurus before but this is the worst experience we ever had. Any other dealer that post a sale price will sell the car at that price or below. Stay away from Serra Automotive!
13 people found this review helpful.
Dec 30, 2017
Guru5D793
Great sales lady entire group awsome
1 people found this review helpful.
Dec 29, 2017
AWFUL! Live out of town and found this car online. Traveled to dealer and was completely misled by price. Wanted $5,000 more than what was marketed. Not willing to negotiate at all. Disgusted.
12 people found this review helpful.
Dec 25, 2017
Very Curtis and helpful
0 people found this review helpful.
Nov 28, 2017
Fast response!! Got there and was driving my truck away in about 2 hours!
0 people found this review helpful.
Nov 5, 2017
I asked for photos, got reply in EIGHT DAYS wth no photos.
7 people found this review helpful.
May 29, 2017
I ended up buying a new 2015 Jetta TDI from these folks. Jessica White with the internet sales helped with all the information that I needed and the sales manager on the Volkswagen side showed her how to write everything up. Wasn't any pressure to buy which is refreshing!
1 people found this review helpful.
May 23, 2017
I've attempted to call several times to get an update of a missing key fob, and even sent an email. No response back.
5 people found this review helpful.
Jan 15, 2017
Due to past negative dealings with Serra from friends and family I would have to decline to do business with this company.
8 people found this review helpful.
Oct 19, 2016
Called perfectly
0 people found this review helpful.
Sep 10, 2016
Awesome
0 people found this review helpful.
Sep 9, 2016
Dealer was professional.
3 people found this review helpful.
Sep 2, 2016
car had a cooling liquid leake when presented! Initial indicated milage was wrong!
12 people found this review helpful.
Aug 17, 2016
I received a very quick response to my inquiry that evening and made an appointment this it their location. Upon arriving I was informed the vehicle had been sold. What's odd is that vehicle had shown to be on CarGurus for over 30 day and it sold within 12 hours of my inquiry. I truly believe this dealership has planted deals on the website to draw in clients. I overheard this from a client when I was at their location as well. Avoid all Serra dealerships!
18 people found this review helpful.
Aug 14, 2016
Went in for the Fresh Start Program and they tried to push us into something we did not want. Never said anything more about the Fresh Start Program except just explained how it worked. Didn't try help us at all. So we ended up leaving.
8 people found this review helpful.
Read 5 old reviews
Jun 9, 2016
Very good experience. We need a RDX in the neighborhood of $23000 with navigation. They were not able to help at this time.
0 people found this review helpful.
Nov 3, 2015
I went to the dealership, and the car was next door at Serra Volkswagon. The sales rep, Chris was very nice and helpful. He told me the Volkswagon had a bent frame (can't tell you how much I appreciated his honesty!) He let me test drive a BMW wagon, but it wasn't what I was looking for.
3 people found this review helpful.
Apr 24, 2015
One of the poorest attempts at selling I have ever experienced. Not even sure why they list their cars.
4 people found this review helpful.
Mar 20, 2015
Car was sold and was not notified, but went for a test drive anyway.
1 people found this review helpful.
Sep 15, 2014
Sam Shrek, is a great guy, and glad he did what he did to get me rolling.

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