Benton Nissan of Bessemer

The dealer did contact me & answered all of my questions. We still have not even been there to drive the vehicle I inquired about. They have not been pushy & even if the car disappears before we look at it, I'd still check out their inventory as we look further because they have been so nice.

They were very accommodating and helpful. I received and Emily did a phone call pretty soon after my inquiry. Chase was great to work with and he did his best to make a deal, but the price was just outside of our budget.

They are a great dealer.

We visited this dealer and they were first class in helping us. We ultimately did not purchase a car from them, but we would recommend them highly.

Got In contact with me and was very nice

The internet sales person was very helpful and responsive. They have a docking fee that is much more expensive than other places--$699. Also, they knew we were out of state and still added the local taxes to our bill. They did take those off once we brought it up. The financing guy was great and did not hassle us about getting additional warranties, etc. Their facility is beautiful and the people are very positive. We love the car we got!

Got contacted withing 30min of inquiry. Spoke with James. Drove 3hrs to look at it and he had it cleaned and out front ready when I arrived. Worked out a deal quickly and back on the road. These guys were extremely accommodating and helpful in every way. Great experience!!

speedy reply. Thanks!

BUYERS BEWARE: If you buy a used car, from Moore Nissan in Bessemer, bring a notary public and a lawyer… I bought a used car from Moore Nissan and was promised, in writing and without me asking, things would be replaced IF I bought the car (such as replace the battery because it was dead and replace the headlights because they leaked when it rained). The battery was not replaced with a new battery… They installed an OLD, WEAK battery which had to be replaced a few weeks after the purchase. Moore refused to swap the one they installed, claiming it “wasn’t under warranty”… The FIRST TIME I brought the car in for the lights to be replaced, instead of replacing the headlights, they tried to fix the rain leakage with poor applications of red putty. When that didn’t work they piled on clear sealant and making a complete mess. The used car manager said, "If this doesn't fix the problem then we'll see about replacing the lights". It didn't fix the problem and the manager would never return my calls after that… Another issue, the car had engine rail covers on the engine when I purchased the car. After leaving the car at Moore Nissan the first time, the engine rail covers DISAPPEARED… While we were in the neighborhood, my fiance took it upon herself to attempt to have a civil conversation with the used car manager. While discussing the problems, the manager became very dismissive, rude and even cursed her. Moore Nissan, and Nissan USA, claims they “have a strict privacy policy”, yet the used car manager had no quams about broadcasting every misrepresented detail of my transaction to her (or any customer within earshot). Plus, the manager called ME every disparaging name he could think of… Moore Nissan could have offered an AS IS warranty, but they didn’t. If someone promised something they shouldn’t have, Moore could have come to me and tried to work something out, but they didn’t. The owner was asked to apologize to my girlfriend for his manager cursing my fiance, but he REFUSED. It's bad enough the dealer promised what it couldn't deliver; that the engine rail covers disappeared while at the dealership; but to stoop to bullying a tiny woman for asking a few questions, instead of facing me, is low indeed. Nissan of USA stated, “We have no control over what Nissan dealers do, or say”. With that stated, I wouldn’t trust Moore Nissan, nor Nissan USA, to sit the right way on a toilet seat. Much less give an honest sale or service. People have since told me of the many problems they have had with Moore Nissan and problems with the low quality Nissan cars, which is just as well because, I will NEVER purchase a Nissan.

Never returned my calls