Ford dealerships near me (Vista, CA)

Great experience. Oscar and John were very active listeners and understood my goals early in the process. Made everything else smooth all the way to delivery.

Emailed and dealership and they confirmed the truck was still for sale at advertised price. Advised then we would be there the next day to test drive it. Drove 2 1/2 hours the next day to be advised by Sales Floor Manager that the truck was no longer for sale as it had transmission issues. Did try to sell us another truck but we were not interested in it.

John-Henry in sales is the best!! Great communication, finance department doesn’t try to shove a bunch of useless stuff down your throat and they’re transparent with the process. Highly recommend!!!

Excellent customer service

Good experience, took care of all the issues I asked of them

Perfect customer service

My wife and I went down to Tuttle-Click to look at the car. I was happy with the color from the beginning. The sales person was very knowledgeable about the Explorer. He told us there was no spar tire but my wife found the spare tire. We asked a lot of questions about financing that he was surprised we asked. He said no body asks those questions. We had to tease him a little about the spare tire. We took it for a drive and I liked the way it handled. We put money down but financed it through our credit union, which turned out to be a much better deal. Took delivery of the SUV and have been driving around since. Tuttle-Click has called me to make sure everything was good.

Battery was dead on the truck even though I had a scheduled appointment with the dealer. There were issues with the truck that the dealer played off as no big deal although I stressed with them I wanted everything fixed before I took it home. They decided to push me anyway with the sales managers bad tactics even offering to take $10,000 off the price of I just took it home that night. He wouldn't put it in writing so I left. Very pushy sales tactics and they don't care if you're happy with what you're taking home as long as they sell a vehicle. I warned them that I wasn't a fool but they decided to test me anyway. Won't be back.